Published on Jul 25, 2013 In this video we talked with Jeff Cates, Manager Director with Intuit Canada, who conducted a survey of more than 500 small business owners earlier this year to better understand the hiring practices and major pain points small businesses have in growing their businesses. Close to 50% of respondents said they planned to hiring in the next 12 months. With all that hiring going on, it becomes all the more important for businesses to use tools that will automate the processes or take the guesswork out. Quickbooks' new payroll software is a perfect example of that -- it's easy to use, efficient, and helps business owners integrate their processes (ie. merging payroll with booking) so that they can focus more of their time on developing their employees and growing their business. Cates shares some of the key findings of the study and outlines how tools like Quickbooks and other digital resources are being leveraged by small businesses in their hiring practices. He outlines the key things business owners should consider before hiring and what can be done to make the hiring process as efficient and effective as possible. For more information on Intuit Canada and its resources for small business, visit http://www.intuit.ca/. This video was produced by Startup Canada as part of a joint campaign with Intuit Canada to support small business owners and entrepreneurs across Canada in accessing the knowledge and tools they need for better hiring practices and to support the success and growth of their companies. Stay tuned to PIVOT for more conversations with key players and experts in hiring and small business human resources. Also, check out Intuit's new Google+ page for links to essential hiring and payroll resources and tools (https://plus.google.com/1106970152144...).