Karsten Wenzlaff, Advisor
August 26th, 2025
August 20, 2026 | NCFA Resource | Payments And Money Movement, Banking And Credit, Financial Inclusion

On August 20, 2026, the Bank of Canada published its 2025 Methods-of-Payment Survey, based on responses from 4,964 Canadians and payment diary data from 2,185 participants. The report measures cash holdings, card use, mobile payments, Interac e-Transfer, payment costs, merchant acceptance and how consumers rate different ways to pay.
For payments firms, banks, fintechs and policy teams, the survey provides a current national benchmark for consumer behaviour. Credit cards remain the dominant payment method, contactless now accounts for most in-person purchases, mobile devices are taking a larger share of card taps, and cash remains widely held even though its transaction share fell in 2025.
Credit cards accounted for 48% of purchase volume and 58% of purchase value in 2025. Debit represented 25% of volume and 24% of value, while cash accounted for 18% of point of sale transaction volume and 10% of value. Cash had represented 21% of volume and 11% of value in 2024, so the latest survey records a decline after several years of relative stability.
Contactless payments now dominate in person. In 2025, 63% of in-person payments were contactless, representing 61% of in-person purchase value. Most taps still used physical cards, but mobile devices accounted for one quarter of contactless credit transactions and 15% of contactless debit transactions.
The mobile figures are more useful than in previous surveys because the Bank changed its 2025 payment diary. Respondents who reported tapping a card were asked whether they used the physical card or a version stored on a mobile device. That difference helps separate adoption of mobile wallets from adoption of the underlying payment rail. A credit card stored in a phone remains a credit card transaction, but the interface through which the customer pays has changed.
The revised survey also suggests previous estimates understated mobile use. Over the previous year, 41% of Canadians reported using mobile payments, while just over half used Interac e-Transfer. About one quarter used a digital wallet app and 19% used a bank account app. Those adoption figures should not be read as transaction shares. Interac e-Transfer, for example, appears less often in the three day purchase diary because consumers frequently use it for expenses such as rent and home services that the diary does not capture.
The findings provide a useful consumer benchmark beside Canada’s financial infrastructure changes. Expanded Payments Canada membership, the Real-Time Rail, payment service provider oversight and consumer-driven banking are changing how firms can access and build on payment infrastructure. The Bank’s survey shows the payment habits those services will encounter as they reach consumers.
Cash presents a more mixed picture. About 76% of Canadians had cash on hand when surveyed, with an average of $141 and a median of $70 among people carrying it. Four out of five Canadians said they had no plans to stop using cash, while only 12% described themselves as cashless. At the same time, cash transaction share and average cash holdings both fell in 2025.
The Bank does not treat one year of weaker cash use as proof of a lasting decline. More observations are needed to separate a durable change from normal survey variation or a temporary result. Access also remains relevant: 68% of Canadians described access to an ABM as easy or very easy, compared with 61% for a bank branch.
Payment providers and fintech product teams can use the survey to test assumptions about where Canadian payment behaviour is concentrated. Credit and debit cards still account for most everyday purchases, contactless has become the normal in-person card experience, and mobile wallets are becoming a more important way of presenting those same card credentials.
Banks and financial institutions can use the findings to compare physical and digital access. Consumers are using mobile payment tools more often, but most still keep cash and report that access to ABMs and branches remains important. That combination is relevant when firms make decisions about digital channels, cash services, card products and customer support.
Investors and market researchers get a national reference point for assessing product adoption claims. The report separates annual use, recent use and actual transaction diary data, which helps distinguish a service that many people have tried from one that captures a large share of purchases.
Policy teams can read the findings alongside Canada’s consumer-driven banking rules. The survey does not measure open banking use, but it establishes how Canadians currently pay before regulated data sharing and future payment initiation services reach wider adoption.
For financial inclusion work, the cash findings are especially useful. Digital adoption does not mean all consumers have stopped using physical money. Most Canadians still keep cash, most do not plan to abandon it, and access to withdrawal infrastructure continues to affect how practical cash remains.
The survey combines two useful forms of evidence. The questionnaire captures payment ownership, cash holdings, recent use, costs and consumer perceptions, while the three day diary records purchases and withdrawals closer to when they occur. In 2025, 4,964 people completed the questionnaire and 2,185 submitted at least one day of diary data.
Its history also adds value. The Bank began the Methods-of-Payment survey in 2009 and has run annual surveys since 2021, giving readers a basis for comparing the latest results with earlier payment behaviour. That longer record is why the 2025 decline in cash should be watched rather than immediately treated as a permanent change.
The methodology has limits. The questionnaire uses quota sampling by age, gender and region, then calibrates the samples to Canadian demographic characteristics. The diary covers only three days, and not every questionnaire respondent completes it, so less frequent payments can appear more clearly in recall questions than in the transaction diary.
The new mobile measurement also affects comparisons with earlier years. Separating physical card taps from cards stored on mobile devices improves the 2025 data, but some earlier mobile figures were measured differently and should not be compared mechanically.
NCFA’s Canadian payments market coverage puts the Bank’s consumer survey beside a much larger benchmark. Payments Canada recorded 22.5 billion retail payment transactions worth $12.2 trillion in 2024. The two datasets answer different questions. The Bank of Canada focuses on how consumers hold, choose and use payment methods, while Payments Canada measures transaction volumes, values and market activity across the payment system.
2025 Methods-of-Payment Survey PDF (62 page report, tables, charts and methodology)
Methods-of-Payment Survey (Bank of Canada survey series and historical results)
2024 Methods-of-Payment Survey (previous annual consumer payment benchmark)
Canadian Payment Methods And Trends 2025 (22.5 billion retail transactions worth $12.2 trillion)
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: [www.ncfacanada.org](http://www.ncfacanada.org)
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August 19, 2026 | NCFA Resource | Cybersecurity And Fraud, Risk Compliance And Regtech, Capital Markets And Market Infrastructure

In August 2026, the Financial Industry Regulatory Authority published Cybersecurity Effective Practices, a 12-part framework for FINRA member firms reviewing cybersecurity programs, controls and operating procedures. A firm can use the resource as a structured checklist for who owns cybersecurity, which systems and vendors create risk, who can access sensitive data, how threats are detected, and whether the business can recover when systems fail. FINRA designed the practices to scale with firm size, business model, technology complexity and risk profile.
FINRA organizes the resource around 12 areas:
The framework starts with accountability and risk ownership. FINRA recommends a designated cybersecurity lead, regular reporting to senior decision makers, documented policies and periodic reviews, while also making cyber risk part of decisions about new technology, systems and operating changes. From there, firms are expected to identify the information, systems and business functions they depend on, assess threats such as ransomware, insider activity and vendor exposure, test important systems for weaknesses and revisit those risks when technology or operations change.
Third party risk receives detailed treatment. FINRA treats vendors with access to customer information or critical systems as part of the firm’s security perimeter. Firms should know which vendors have access, understand important fourth party relationships and identify which providers support critical operations. Contracts can address audit rights, data handling, breach notification and visibility into subcontractors, while ongoing oversight should include access monitoring and a documented process for removing access and handling customer information when a relationship ends.
That concern extends beyond US broker dealers. Weak access control governance can expose sensitive information when a partner or service provider retains permissions that are unnecessary or poorly monitored. FINRA’s guidance connects vendor governance with the practical question of who can access systems and data, for how long, and under what controls.
Asset management and access control fit naturally together. FINRA recommends keeping a current inventory of hardware, software, cloud services and data flows, assigning owners to important assets and identifying systems that no longer receive security updates. Once firms know what they have, they can control who gets access through unique credentials, role based permissions, multifactor authentication, periodic entitlement reviews, segregation of duties and least privilege. Access should also be changed or removed promptly when employees change roles or leave.
Data protection, training and patching cover another part of the operating picture. Firms are encouraged to classify sensitive data, encrypt it at rest and in transit where feasible, control retention and protect backups, including with immutable or air gapped storage. FINRA also recommends ongoing employee training, role specific instruction for staff with sensitive access and phishing simulations backed by records of participation. Vulnerability management should include regular scanning, risk based patch priorities and verification that remediation work was completed rather than assumed.
The primary users are FINRA member broker dealers, including compliance teams, cybersecurity leaders, technology teams, operations executives and senior management. Smaller firms can use the 12 areas to identify where basic controls are missing without trying to copy the cybersecurity program of a much larger institution, while larger firms can use the same structure to review whether responsibilities, documentation and technical controls are working together.
Technology providers, managed security firms, consultants and RegTech companies serving broker dealers can also use the resource to understand what clients may expect around access, logging, vendor controls, data handling, patching, incident response and recovery. Boards and senior executives can use it as a governance checklist because FINRA makes cybersecurity ownership, management reporting, resource decisions and documented risk acceptance part of the program rather than leaving cyber risk entirely with the technology team.
The main strength is that FINRA connects governance directly to operating controls. A firm can follow the framework from senior accountability through asset inventories, identity controls, encryption, training, monitoring and recovery testing, which makes the document more useful than a high level cyber policy statement.
Third party risk is also handled with more depth than a basic checklist. Firms are expected to understand vendor dependencies, monitor privileged access, address fourth parties and plan how systems and data will be handled when a provider relationship ends. Security monitoring extends that discipline to unusual access, suspicious data transfers, system changes and privileged accounts, with logs retained long enough to support operations, investigations, forensic work and applicable recordkeeping requirements.
The framework also includes threat intelligence, incident response and recovery. FINRA recommends using relevant threat feeds, updating defenses as attack methods change and participating in trusted information sharing networks. Incident response focuses on how a firm detects, escalates and contains an event, while recovery planning deals with how critical systems and data return to service afterward. Tested backups, tabletop exercises, offline procedures and defined Recovery Point Objectives and Recovery Time Objectives all help firms decide how much data loss and downtime different systems can tolerate.
The main limitation is jurisdiction. FINRA developed the resource for US member firms and connects several practices to US requirements, including SEC Regulations S-P and S-ID, FINRA Rules 3110 and 4370, and Exchange Act recordkeeping rules. The document also doesn't create new legal or regulatory requirements or reinterpret existing ones. For Canadian financial technology and service firms, its best use is as a practical comparison and control review, not as a statement of Canadian regulatory obligations.
FINRA Cybersecurity Effective Practices (12-part cybersecurity control framework)
Cybersecurity Effective Practices PDF (downloadable nine page resource)
Small Firm Cybersecurity Checklist (small firm program checklist last reviewed February 2024)
Core Cybersecurity Threats And Controls (small firm threats and control questions)
FINRA Cybersecurity Resources (cybersecurity tools, guidance and related material)
2026 Cybersecurity And Cyber Enabled Fraud (current threats and effective practices)
Proposed Class Action Targets Equifax Access Controls (access governance and third party permissions)
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: [www.ncfacanada.org](http://www.ncfacanada.org)
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August 14, 2026 | NCFA Companies On The Move | Artificial Intelligence And Data, Risk Compliance And Regtech, Banking And Credit

Fisent Technologies is a Toronto enterprise AI company founded in 2021 by Adrian Murray. Its BizAI platform reads and interprets unstructured content such as applications, claims, statements, contracts and correspondence, then turns the results into data and actions that existing business workflows can use.
The company now has enough operating evidence to look beyond the technology itself. Fisent says BizAI has more than 20 enterprise use cases in production, with customers across banking, lending, wealth management, insurance and other industries. Public examples include Aruba Bank through Orco Group, AEGIS London, CMG Financial and Westinghouse.
On August 11, Fisent closed a US$4.3 million venture round led by FINTOP, bringing disclosed funding to US$6.3 million. The financing arrives after Fisent reported 206% revenue growth in 2025, 173% net revenue retention and a third consecutive year without customer churn. Those percentages are company-reported, and Fisent does not disclose the revenue amount or total customer count.
Banks, insurers and other large companies still receive important information in documents, emails, forms, scans and files that don't arrive in one clean structure. Employees have to read the content, decide what it means, enter the relevant information and route the work. Fisent is selling automation into that gap.
In 2024, Orco Group used BizAI at Aruba Bank to process documents following its acquisition of CIBC FirstCaribbean operations. The company case study reports a 90% decrease in errors, more than 70% faster processing and capacity for as many as 10,000 unstructured documents a day. Those are customer case-study results, not audited benchmarks.
In mortgage lending, CMG Financial selected BizAI for underwriting and processing workflows. AEGIS London has deployed it for insurance endorsement processing. Outside financial services, Pega independently featured Westinghouse and Fisent at PegaWorld 2026, describing a live workflow that combines Fisent's AI with Pega automation to improve parts fulfillment and route exceptions to people.
Those examples give Fisent something many enterprise AI companies still lack, which is proof that customers are putting the software into operating workflows. That is especially useful in regulated finance, where AI adoption depends on controls, data quality and third party oversight as much as model capability.
Adrian Murray, Founder and CEO, Fisent:
“Enterprises are moving beyond AI experimentation and choosing the capabilities they can trust to operate at scale.”
BizAI can classify content, split complex files, extract information, verify it against defined criteria, analyze context and standardize tables. Fisent lets customers choose different models and hosting options, then uses its GenAI Efficacy Framework to compare model configurations on measures such as accuracy, speed, consistency and cost.
That model flexibility is important when a bank or insurer doesn't want one provider deciding where its data is processed or which model supports every use case. Fisent says its default architecture retains no customer content and does not use customer data to train models. The company completed a SOC 2 Type II examination in 2025 and says its controls were expanded during that year's review.
BizAI Studio launched in May 2026, giving business and automation teams a visual environment to design, test, deploy and maintain workflows with review gates, versioning and traceability. That changes where Fisent competes. A customer can build directly with a model provider, use AI functions inside a large workflow platform, buy a document-processing product or use Fisent as the content intelligence layer between models and existing systems. Fisent has to keep earning that position as larger platforms add their own AI capabilities.
Pega is particularly important because it is both an investor and a workflow partner. That relationship gives Fisent a route into enterprise processes already running on Pega, while also making the surrounding platform ecosystem part of its distribution strategy. Governed financial AI increasingly depends on exactly these workflow controls: permissions, evidence, review, escalation and records of what the system did.
Pricing isn't public. Fisent reports strong growth in licensing revenue and enterprise expansion, but contract size, recurring revenue mix and implementation economics remain private.
Fisent's bottleneck is changing. It already has product and deployment evidence. The next job is selling and implementing it repeatedly across more large enterprises.
The US$4.3 million round is Fisent's first priced venture financing and follows US$2 million of earlier disclosed investment from investors including Pega, Cloudberry Pioneer Investments and Sand Dollar Capital. Pega participated again in the FINTOP round, and FINTOP Partner John Philpott is joining Fisent's board.
FINTOP says its strategic investor network includes about 100 banks with US$1.3 trillion in combined assets, along with other financial services companies. That network doesn't automatically give Fisent 100 prospects, pilots or customers. It does put an investor with deep financial institution relationships beside a company trying to sell regulated enterprise AI.
Fisent says the new capital will expand sales, customer enablement, deployment engineering and product development while widening distribution through workflow and technology partners. Those uses fit the current stage. Enterprise AI can fail commercially even when the model works if implementation takes too much specialist effort or every customer becomes a custom project.
Fisent reports impressive growth in 2025 with 206% total revenue growth, 365% licensing revenue growth and 173% net revenue retention. It says customers now run more than three BizAI implementations on average, 90% added at least one production use case during 2025 and none has churned in three years.
Those numbers reflect expansion inside existing accounts. They don't tell us how large Fisent is in absolute terms. Revenue, profitability, valuation, contract values and total customer count are not public. Its first Fortune 50 customer in 2026 is also a company-reported milestone and the customer has not been named.
The evidence puts Fisent beyond initial validation without placing it in the same scale category as established enterprise platforms. Its current position is best described as Accelerate / Commercialize: real production use, repeat deployments and rising revenue, with absolute scale still private.
The FINTOP round raises the commercial bar. More named financial institution deployments, a larger base of repeatable implementations and evidence that BizAI Studio reduces deployment work would show that Fisent can grow without services effort rising at the same pace as software adoption.
On the NCFA Financial Innovation Map, Fisent sits where enterprise AI, workflow automation, financial operations and regtech meet.
The Company Intelligence Snapshot below follows the evidence that brings Fisent from formation into its current commercialization stage.
Adrian Murray founded Fisent in Toronto in 2021 after more than a decade working in financial services technology and operations, including core banking, digital banking, compliance, regtech and payments.
FisentToronto financial technology company
FoundationCompany formation and early product work
PrivateEarly financing details not publicly disclosed
Financial ServicesBanking technology, compliance and operations
UnavailableEarly customer evidence is not public
Enterprise AutomationWorkflow and financial technology providers
Fisent's foundation gives the company operating knowledge of financial institutions before generative AI becomes its commercial focus.
Information notice: Private company estimates are identified and attributed. Information may change after the stated update date. This content is provided for informational purposes only and does not constitute investment, financial or legal advice.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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August 7, 2026 | NCFA Insight | Capital Markets And Market Infrastructure, SME Finance And Business Banking, Public Sector Policy And Industrial Strategy

Canadian venture capital reached $2.69 billion across 250 deals in the first half of 2026, according to the CVCA's latest market data. Capital invested rose 17% from H1 2025, the first year-over-year increase in first-half dollars since 2021.
Deal count moved the other way. It fell 8.8% from 274 to 250, marking a fifth consecutive first-half decline, while average financing size increased from $8.4 million to $11.38 million.
Canada is putting more venture capital to work without funding more companies. Larger rounds are lifting the national total while seed financing continues to weaken.
| H1 2026 | Capital | Deals | Avg. Deal | YoY |
|---|---|---|---|---|
| Total VC | $2.69B | 250 | $11.38M | Capital +17%; deals -8.8% |
| Seed | $285M | 82 | ~$3.5M | Capital -31%; deals -13% |
| Early Stage | $1.18B | 68 | ~$17.4M | Capital +29%; deals essentially flat |
| Later Stage | $984M | 18 | $54.67M | Capital +23%; eight fewer deals |
Sixteen rounds of $50 million or more absorbed $1.57 billion, or 59% of all capital invested. Five financings above $100 million alone accounted for $807 million, equal to 30% of the national total.
Most transactions were much smaller. Deals below $25 million represented 85% of disclosed financings but received only 32% of the money. Another 155 rounds closed below $5 million and collectively attracted $221 million.
The same pressure is visible on the fund side. Canadian VC fundraising became more concentrated in 2025, leaving more capital in fewer hands and raising the bar for companies trying to get into institutional portfolios.
Seed is the clearest warning in the report. Investment fell 31% to $285 million across 82 deals, while transaction count declined 13%. Pre-seed added $52 million across 56 financings, with an average round below $1 million.
Early stage looks healthier at $1.18 billion, up 29%, but the number of financings barely changed. More capital went into roughly the same number of companies, pushing the average early-stage round to about $17.4 million.
Later-stage financing is even more concentrated. The $984 million invested was spread across only 18 transactions, the lowest first-half deal count in CVCA's series. The average round reached $54.67 million.
For founders, companies with traction and scale can still attract large rounds, while the market for the first few million dollars is getting tighter.
Some of that friction is structural. Smaller Canadian financings can carry disproportionately high compliance costs because many legal, disclosure and regulatory costs do not get proportionally cheaper as the raise gets smaller. Ontario's decision to join Canada's securities passport should reduce some duplication, but it does not by itself solve the economics of small-company financing.
There is also a financing-fit problem. Merchant Growth founder David Gens argues that many smaller businesses are asset light and cash-flow driven, while traditional lending still relies heavily on assets that can be pledged as collateral. After nearly $1.5 billion deployed to about 15,000 Canadian small businesses, his point is practical: access to capital and access to financing that fits the business are not the same thing.
Those problems compound. A company may need grants, founder capital, crowdfunding, angel money, debt and venture financing at different points in its growth. Canada's small-business capital access gap is therefore less about finding one missing source of money than making it easier for companies to move from one financing stage to the next.
If fewer businesses get financed near the bottom, fewer can build the traction needed to compete for the larger rounds that are keeping Canada's headline VC numbers up.
Financial technology supplied four of the larger disclosed rounds in the first half. KOHO raised $130 million, nesto $107 million, Float $85.4 million and Relay $68.8 million. Together they represent almost $392 million in financing.
KOHO has been building toward banking scale, adding credit products and pursuing a Schedule 1 bank licence. Its $130 million Series E was one of the largest disclosed Canadian VC financings in H1.
Float has been expanding its SME finance platform across business accounts, spend management and working-capital products. Its $85.4 million H1 financing followed earlier equity financing and continued expansion into business banking and credit.
Relay has been scaling its SMB finance platform, raising US$50 million in its Series B as it expanded banking and cash-flow tools for small businesses. The CVCA records its H1 2026 financing at $68.8 million in Canadian-dollar terms.
These companies already have products, customers and operating histories. Their ability to attract larger rounds shows where capital is still available, while the weaker seed numbers show how much harder it may be for the next group to reach that point.
U.S. investors participated in 28.0% of Canadian VC transactions in H1, up from 25.9% in 2025. European participation reached 10.8%, the highest share in the six-year series, while 66.4% of transactions were financed exclusively by Canadian investors.
The money also remains geographically concentrated. Ontario, Quebec and British Columbia accounted for 91% of capital and 80% of transactions. Toronto led with $879.7 million across 64 deals, followed by Montreal with $619 million across 50.
For founders that reach scale, Canada remains connected to large domestic and international pools of capital. For investors, the concern is whether enough new companies (read: Canada's farm team) are being financed underneath them to keep producing attractive later-stage opportunities.
H1 2026 looks better than H1 2025 if the measure is dollars invested. It looks weaker if the measure is how many companies received venture financing, and weaker again at seed.
For founders, proof of traction and financing readiness carry more weight in a selective market. For investors, larger rounds remain available, but a shrinking seed base can become a sourcing problem several years down the road.
Canada needs capital at both ends. Proven companies need enough money to scale, while younger companies need financing that fits where they are today and gives them a realistic way to reach the next stage. The CVCA numbers show stronger deployment at the top of the market, but they don't show yet at the mid way point of 2026 that the pipeline feeding it is getting healthier.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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