Mahi Sall, Advisor, Fintech-Bank Partnerships, Payments and Financial Inclusivity
January 25th, 2023
EY UK | Christopher Woolard, Tom Bull, Anita Kimber, and Tom Hill | Oct 11, 2022
The impressive rise of the UK FinTech sector can be attributed largely to firms that have managed a successful transition from start-up, to scale their businesses to reach more customers, expand internationally and make an exponentially larger impact. This transition can be very difficult to make even for firms that have great technology, attractive products and experienced leadership teams. Indeed, the Kalifa Review – an independent, Treasury-commissioned study of UK FinTech’s growth opportunities – identified the scale-up stage as one of the most difficult points for UK FinTechs.
Scale-up definition: While the precise definitions of scale-ups can vary, 20% growth in both revenue and employee headcount for at least two years is a fairly common benchmark. To be clear, the growth journeys of both start-ups and scale-ups are fluid and non-linear and each face unique challenges and opportunities.
1. Develop and motivate a winning team: While a clear vision, an ambition to innovation and sophisticated technology are all key components of FinTech success, a skilled, motivated and cohesive team might be the single most important factor.
2. Manage complex risks and regulations: A strong risk management framework goes beyond regulatory compliance to strengthen decision-making in support of sustainable growth. In addition, many firms have to navigate authorisations as their business grows.
3. Build effective, resilient and scalable tech and operations: Agile-at-scale frameworks can be viable solutions for some firms navigating this challenge.
4. Sharpen customer focus and engagement: Most scale-up FinTechs need to sharpen their value propositions to attract mainstream consumers and adopt more sophisticated, insight-driven marketing techniques to extend reach and strengthen engagement.
5. Finance and funding with speed, rigour and insight: need strong finance teams to address reporting and tax requirements and navigate more detailed regulatory scrutiny and contribute to informed and confident decision-making Highly automated processes for reporting, reconciliation and other core tasks free finance teams to focus on insight generation and high-value work.
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