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Managers are Vital to Culture and Drivers of Engagement | Quiet Quitters are Getting Fired

Raconteur | Cath Everett| Oct 19, 2022

Remote worker - Managers are Vital to Culture and Drivers of Engagement | Quiet Quitters are Getting FiredEmployers are increasingly aware of the vital role that line managers play in hybrid and remote-working contexts

  • Line managers used to be considered “pivotal” to organisational success in a world that is moving increasingly towards hybrid working,  Managers are now recognised as “critical catalysts for change”.
  • They are also understood to be “carriers of culture, the glue, drivers of performance and engagement, and connectors
  • Managers play a crucial role in creating a positive employee experience, which includes becoming effective coaches who proactively support and develop their teams. Also vital is becoming a skilful storyteller as “crafting narratives to win buy-in and support purpose” is the “glue” that binds everything else together.

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  • This layer is critical as middle managers are ultimately responsible for engaging and motivating teams on a daily basis – they’re the first point of contact, whether virtually or in person
  • Managers need to become connectors with soft skills. This means facilitating connection-focused conversations to ensure employees are highly engaged.  What this means in practice is that managers operating in a hybrid or remote-working context are now required to demonstrate higher levels of proficiency in soft skills.

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Financial post | Victoria Wells | Oct 25, 2022

Quiet firing - Managers are Vital to Culture and Drivers of Engagement | Quiet Quitters are Getting FiredThe quiet quitters are getting quiet fired.  Remote work has made communication harder, fuelling a 'quiet' showdown between employees and employers

  • Quiet Quitting:  You’ve probably heard of quiet quitting, in which workers refuse to do much more than meet the expectations laid out in their job descriptions. That sounds reasonable enough to most employees — and many have argued the term simply means doing your job — but bosses haven’t been too pleased about it.
    • Four out of 10 managers in Toronto say they’re putting in extra time and effort because staff under the age of 30 are doing less, according to a recent poll conducted by recruiter Robert Walters Canada.
    • The young professionals pulling back at work say it’s mostly because they aren’t paid enough. As high inflation and the rising cost of living take a bite out of paycheques, many employees assume their employers can and should make up the difference with a hefty raise.

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  • Quiet Firing:  As a result, we’re witnessing a silent war play out between employees and their managers, some of whom are fighting back in their own passive-aggressive way by “quiet firing” the quiet quitters.
    • Quiet firing subtly freezes out an employee by either avoiding one-on-one conversations, refusing to provide feedback, neglecting to share critical information needed to do a job, passing them over for a promotion or subjecting them to stingy raises — or no raise at all — while co-workers are awarded more.
    • The effect can be demoralizing for an employee, which is exactly the point. “Eventually, you’ll either feel so incompetent, isolated and unappreciated that you’ll go find a new job, and they never have to deal with a development plan or offer severance

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NCFA Jan 2018 resize - Managers are Vital to Culture and Drivers of Engagement | Quiet Quitters are Getting FiredThe National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org

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