Global fintech and funding innovation ecosystem

Instagram Launches Payment Service for Small Businesses (Directly in Chat)

Meta | Jul 18, 2022

Instagram meta payments - Instagram Launches Payment Service for Small Businesses (Directly in Chat)

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When you’re chatting with a qualified small business on Instagram, you’ll now be able to make purchases without leaving the chat. For example, if you’re interested in a backpack, all you have to do is send a message to the business about the one you love. From there, you can chat about customizations — like adding your initials — and then place your order right in the chat. In that same chat thread, you’ll also be able to track your order and ask the business any follow-up questions. Finally, you’ll be able to use Meta Pay to complete purchases, making checkout even easier in just a few taps. And you can shop with confidence knowing that your payments are securely processed and your purchases are protected.

See:  Meta’s WhatsApp has launched a crypto payments U.S. pilot

Using this new feature, small business owners will be able to:

  • Chat with customers in real time to answer questions and confirm purchase details.
  • Create a payment request with item description and price.
  • Request and collect payment.

And when businesses are ready to set up their digital storefront, they can use Shops on Instagram and Facebook.

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NCFA Jan 2018 resize - Instagram Launches Payment Service for Small Businesses (Directly in Chat)The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org

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