The Future of Financial Services

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World Economic Forum |  Published in June 2015

Future of financial services

Rapidly advancing technologies, evolving customer expectations and a changing regulatory landscape are opening doors to disruptive innovation in financial services. From crypto-currencies to big data to peer-to-peer lending, fintech innovations have captured the attention and imagination of customers, investors and incumbents.

However, the nature and extent of the impact that these innovations will have on the financial services industry remains unclear. This document captures the results of a series of multi-stakeholder dialogues that explored the potential for these innovations to transform the financial ecosystem as well as the risks and opportunities that could emerge from changes in the way financial services are structured, delivered and consumed in the future in the future.

Financial services innovation clusters

Functions of Financial Services even in an environment of rapid change to the design, delivery and providers of financial services, the core needs those services fulfill remain the same. We have identified six core functions that comprise financial services :
  1. Payments
  2. MarketProvisioning
  3. Investment Management
  4. Insurance
  5. Deposits & Lending
  6. Capital Raising

Download the full 178 page PDF --> here

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