Karsten Wenzlaff, Advisor
August 26th, 2025
Digital Banking | Oct 7, 2025
Image: Freepik/rawpixel.com
On October 2, 2025, Netherland-based digital banking experience platform Plumery announced Canada ready features for credit unions and is working with Vancouver-based Aequilibrium on the implementation for Canadian institutions. The release covers payments and transfers including Interac e-Transfer, support for Canadian savings and lending products, business banking tools, and bilingual English and French, privacy, data residency, and accessibility features.
In Jan 2025, Toronto-based credit union Central 1 said that Intellect Design Arena would take over its digital banking after its 2024 review. On March 3, 2025, the transfer took effect, and Intellect took over Forge, MemberDirect, and related web and mobile products while Central 1 continued to provide underlying infrastructure services. As a result, credit unions that previously used Forge now need to choose their next digital banking platform.
Plumery and Aequilibrium have built a localized version tailored to Canadian banking norms. The platform supports bill payments, cheque deposits, Interac e-Transfer, savings and lending products such as GICs and mortgages, business banking tools like bulk payments and payroll, and compliance capabilities including bilingual English and French support, data residency, privacy adherence, and accessibility features. These Canada specific digital banking capabilities are available out of the box.
Plumery's digital banking platform can be branded by the financial institution, allowing credit unions to use their own design and member experiences while using Plumery’s building blocks. They say its approach can reduce switching costs/risks by offering Canada specific features from day one while avoiding unnecessary disruption.
The partnership with Aequilibrium helps with compliance, user experience, and integration while keeping institutions in control of their brand and roadmap. For members, this can mean faster everyday banking, smoother transfers, and interfaces designed for how Canadians bank.
Ben Goldin, CEO and Founder of Plumery:
"With Forge winding down, Canadian institutions have a rare opportunity to modernise on their own terms, rather than being tied to outdated systems. Our platform provides an immediate, future ready option that puts control back in the hands of credit unions. By working with Aequilibrium, we are combining global banking innovation with local expertise to deliver experiences that meet the unique needs of Canadian credit unions’ members."
Plumery says its Canada edition is available now and that it is in conversations with several credit unions evaluating alternatives to Forge.
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