Karsten Wenzlaff, Advisor
August 26th, 2025
UK Innovation | Dec 17, 2024

Image: Freepik/Vectorarte
There are a myriad of reasons why governments globally are racing to modernize from being inefficient bureaucracies to evolving expectations of citizens, rapid technology advancements, economic competitiveness and need to attract talent etc. Under this backdrop earlier this week, the UK government announced a £100 million initiative led by Pat McFadden, Chancellor of the Duchy of Lancaster to solve the country's most pressing issues with a focus on innovation, agility, and measured results.
It's all part of the UK's broader 'Plan for Change' that aims to transform public services by adopting techniques from the technology sector to achieve five national missions, such as kick starting economic growth and breaking down the barriers to opportunity. The plan is a significant cultural shift in how government operates, and offers Canada lessons to learn from to improve its own public services using a similar approach.
The plan calls for establishing a 'test and learn' culture, which will be an iterative and user-centric approach (think data-driven) to addressing challenges like housing and family support services. Starting in 2025, small teams will be sent to various regions such as Manchester, Sheffield, and Liverpool to experiment with solutions. In tech terms, it's akin to running a pilot project.
Pat McFadden, initiative lead said:
“Test it. Fix the problems. Change the design. Test it again. Tweak it again. And so on, and so on, for as long as you provide the service. Suddenly, the most important question isn’t, ‘How do we get this right the first time?’. It’s ‘How do we make this better by next Friday?’”
This is a huge cultural change for government, and it's as much about introducing innovative techniques as much as it is a shift away from traditional, bureaucratic models and requires accepting a mindset that encourages experimentation and adaptability. McFadden stated,“If we keep governing as usual, we are not going to achieve what we want to achieve.” Some of the reform effort includes introducing various key techniques to drive change:
A major part of this initiative is the need to bring new talent with fresh ideas and cross sector collaboration to avoid silos and redundant work. The UK is recruiting professionals from the tech industry for 6-12 month 'Tours of Duty' to tap into private sector talent and apply the latest skills to public challenges. At the same time, front-line public service leaders are being encouraged to share their practical insights for change. The government is also simplifying its recruitment process to rid of 'mind-boggling bureaucracy,' to attract high-caliber talent more effectively.
“They are the ones on the ground who can see how things are working, where the obstacles are, and where a policy won’t survive contact with reality.”
From housing shortages to lengthy healthcare wait times, Canada suffers from many of the same issues that the UK is dealing with. Canada may find creative, scalable solutions with its own "test and learn" strategy, and could quicken the speed of impactful change by allowing small teams to try new approaches to solve problems.
The Canadian government would be better off to collaborate with digital talent, streamline government procedures, and focus on quantifiable results. All of these changes might improve transparency, and increase public confidence in government.s, this change would increase public confidence in the government.
By focusing on innovation, adaptability, and real-world results towards meaningful change both the UK and Canada (if taking a page from the UK's book) could reinvigorate the public sector, making it more dynamic, efficient, and responsive to the needs of its citizens in modern times.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Privacy Report | Dec 13, 2024

Financial privacy is at a crossroads. Another 'eye opening' report dropped December 6, 2024 by the U.S. House Judiciary Committee and the Select Subcommittee on the Weaponization of the Federal Government titled, "How the Federal Government Weaponized the Bank Secrecy Act to Spy on Americans" (47 page PDF) reveals alarming financial surveillance systems being used in the United States. Using laws like the Bank Secrecy Act (BSA), federal agencies use financial institutions to monitor millions of Americans without their knowledge or consent. These findings have serious implications for fintech, innovation, and consumer trust. There's a tug of war between security and privacy and it's reaching a breaking point.
Last year in 2023, financial institutions filed 4.6 million Suspicious Activity Reports (SARs) and 20.8 million Currency Transaction Reports (CTRs) with the Financial Crimes Enforcement Network (FinCEN). Over 25,000 government officials at various levels accessed this data without legal warrants to conduct over 3.3 million searches using the FinCEN Query system. FinCEN's integrated access program allowed approx. 27,000 users across nine federal agencies to download entire datasets of financial records with minimal oversight.
Financial institutions often outsource compliance tasks to third party vendors which raises questions about data security and privacy breaches under the confidentiality rules under the Bank Secrecy Act. Another layer of exposure risk.
The report describes a system that encourages banks to over-report SARs to avoid penalties for non-compliance (even when the reported activity is unlikely to be connected with a crime or wrongdoing).
Jimmy Kirby, FinCEN Deputy Director:
"There’s the mandatory requirement and then there’s the ability to voluntarily file, as the statutory construct laid out by Congress really is to encourage filing. So... there’s the ones you’re required to file, but there’s also very much an encouragement for people to voluntarily file beyond what they’re required to file."
The use of financial data to target specific individuals or groups is critical issue for policymakers, and has been increasing in recent years. Especially after Jan 6, 2021 uprising in the U.S. where institutions were told to flag individuals on politically charged criteria, such as purchasing firearms, travel to Washington, D.C., staying at specific hotels etc.
A similar situation happened here in Canada too during the trucker protests of 2022. Canadian federal agencies used the Emergencies Act to direct banks to freeze accounts of individuals and organizations linked to the protest. They also instructed crypto exchanges to cut off crypto user accounts linked to the protests. Donation- based crowdfunding platforms were also caught in the fire as FINTRAC's knee jerk reaction to impose unwarranted AML/ATF requirements on them without any data-driven analysis.
Daryl Hatton, Founder and CEO of FundRazr:
“In summary, the regulations are ineffective, burdensome, anti-competitive, and damaging to both the domestic donation crowdfunding sector and the Canadian nonprofit/charitable sector. The goal of protecting Canadians from money laundering and terrorism is laudable, but these regulations should be scrapped, and new regulations drafted in full consultation with stakeholders.”
Fintech firms operating in the U.S. (especially smaller ones) in some capacity can find themselves swamped by compliance costs which eat up valuable resources away from innovation. For example, a Canadian payment processor may find that routine transactions under Canadian regulations could trigger SARs in the U.S., adding to compliance and operational costs.
Or consider, a crypto platform doing business in the U.S. could encounter conflicting demands such as when U.S. regulators request data but Canadian privacy laws protect that data. These different regulatory environments create frictions.
Excessive surveillance hurts consumer trust and adversely impacts the adoption of fintech solutions. Use your voice and emerging technology to demand accountability and create private, ethical systems that balance security with individual rights, ensuring a future free from weaponizing financial data inappropriately.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Retail Payments | Dec 12, 2024

Image: Freepik/wayhomestudio
The Bank of Canada (BoC) has published its final guideline on safeguarding end-user funds (24 page PDF), providing payment service providers (PSPs) with clear expectations and requirements under the Retail Payment Activities Act (RPAA). The BoC has also shared a summary of feedback from their consultation along with their responses (6 page PDF) that helped update the final guidelines.
⚠ Important Reminder
If you’re a PSP operating in Canada under the RPAA, you must apply for registration to continue your services legally.
Not yet applied? Assess if you’re subject to the RPAA.
Operating without registration could result in enforcement actions.
Risk management and reporting obligations come into effect on September 8, 2025. Prepare early to meet the requirements. Start now by comparing your current operations with RPAA requirements. Identify areas that need improvement to meet compliance and map out the steps to address any gaps.
Stay tuned for more updates and insights!
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Regulation | Dec 9, 2024

Image: Role of Regulation in Supporting Scaling Up (Regulatory Horizons Council)
Regulation isn’t just about control, it can also be a catalyst for innovation and growth. A regulatory innovation mandate and well designed regulatory approach and rules can provide businesses with confidence to innovate while protecting consumers. This article looks at the lessons in a report by the UK's Regulatory Horizons Council called "Closing the Gap: Getting From Principles to Practices for Innovation Friendly Regulation" (96 page PDF, Jun 2022), and a report by the Institute of Regulation, "The Role of Regulation in Supporting Scaling-Up" (47 page PDF, Jan 2024), and highlights Canada's open banking progress and actionable steps to help Canada close its innovation gap.
The UK has been recognized as a high/gold standard of fintech regulation for many years. In fact, they've held that position for as long as we've been running NCFA Canada's association.
Here are 8 recommendations for effective and innovation friendly regulatory culture.
Regulations should protect people and markets without shutting down opportunities. If the rules are too strict, businesses can’t innovate and is stifled. Proportional regulation can give businesses room to grow. Canada’s careful approach prioritizes consumer safety but often leaves companies without the flexibility they need to grow and adapt.
People trust regulations when they feel included in the process and when the benefits and risks are clearly explained. Canada has done well involving industry experts in shaping open banking policies but most Canadians still don’t fully understand what open banking is or why it matters.
New and emerging technologies like open banking need financial support/incentives, such as tax breaks or grants, and fewer barriers to entering the market. Right now, Canada doesn’t do enough to provide these resources, leaving fintech companies struggling to compete.
Sandboxes are controlled spaces where companies can test innovative ideas under relaxed rules to help spark innovation without exposing people or the economy to unnecessary risks. Canada has started using sandboxes which is good news but they could be better tailored for open banking and other industries.
Speed matters when it comes to innovation. Delays give other countries the opportunity to forge ahead and usually they do. With Canada aiming to fully implement open banking by 2025-2026, it risks falling further behind leaders like the UK and Australia who have already embraced it many years ago.
Teaming up across key sectors and geographical borders can improve efficiencies and help countries stay competitive. Canada has made progress in this area but it could do more to align with international standards and collaborate on a global scale.
In fast evolving sectors like artificial intelligence and financial technology, regulations need to be nimble to keep pace with new developments. Unfortunately, Canada’s regulatory processes often fail to keep up with tech advancements, making it harder for companies to innovate, grow, and compete and scale in cutting-edge industries.
When federal and provincial regulations don’t align, businesses face confusion and extra hurdles. Streamlining these rules across the country would make it easier for companies to understand and comply. Canada’s fragmented regulatory environment is a barrier to progress.
For example, provinces like Quebec have unique privacy rules (i.e., Bill 64), which may not align with federal privacy legislation like the Personal Information Protection and Electronic Documents Act (PIPEDA). For open banking this could mean there are different standards for data sharing practices across the country.
We asked ChatGPT for some help in ranking Canada's Open Banking Progress across the 8 principles of an innovation friendly regulatory culture to get some perspective on how Canada is measuring up against these principles:
| Category | Score | Comments |
|---|---|---|
| Proportional Regulation | 6/10 | Balanced approach but lacks the clarity and agility needed to drive innovation. |
| Public Engagement | 7/10 | Effective industry engagement but weaker public outreach and education. |
| Support for Commercial Viability | 4/10 | Limited financial support or incentives for fintechs to succeed in open banking. |
| Sandbox Initiatives | 7/10 | Sandboxes are promising but underutilized for open banking-specific applications. |
| Timeliness | 3/10 | Delayed implementation (2025-2026) leaves Canada far behind global leaders. |
| Openness and Collaboration | 7/10 | Solid stakeholder collaboration but needs stronger global alignment. |
| Agility and Innovation | 5/10 | Canada must develop more flexible and forward-thinking regulatory processes. |
| Consistency and Coherence | 5/10 | Misalignment between federal and provincial regulations slows progress. |
| Building Trust | 7/10 | Trust-building efforts need better public education campaigns. |
While it may seem obvious to open banking stakeholders who have been along for Canada's open banking journey. To date it's been 6 years since the government of Canada announced their intent to implement 'consumer-driven banking' and yet fintechs, investors, innovation stakeholders have seen very slow progress compared to other jurisdictions.
Image: Freepik/rawpixel.com
In effort to reveal some of the differences that may exist between the capacity and support that regulators afford for new tech innovations, here's some interesting research conducted on jurisdictional comparisons of competition and growth mandates in Canada, the U.S., UK, and a number of other countries.
So what might be the difference when it comes to supporting innovation between Canadian regulators and the UK?
The Canadian Securities Administrators (CSA) supports financial innovation through the CSA Financial Innovation Hub (FinHub) and its Regulatory Sandbox. While these initiatives show some commitment to innovation, they are not part of a formal mandate to proactively prioritize or drive innovation across regulatory frameworks. Provincial regulators like the Ontario Securities Commission (OSC) recently expanded their mandate to promote competition and capital formation which definitely can help certain sectors and players.
The FCA differentiates itself with its proactive and competition-focused mandate and by its globally supported and recognized innovation programs. While Canadian regulators are making strides in nurturing competition and capital formation, it lacks the centralized structure, agility, and proactive focus on innovation that make the FCA a global leader. Addressing these differences with a unified innovation mandate and improved coordination could seriously elevate Canada’s regulatory effectiveness and competitiveness.
| Area | FCA (UK) | Canadian Regulators |
|---|---|---|
| Competition Focus | Integrated into statutory objectives and operational goals | Promoted by some regulators (OSC, BCSC) but not a universal or central focus |
| Innovation Enablement | Innovation Hub and Regulatory Sandbox are flagship initiatives, widely adopted and effective | Innovation initiatives exist but are smaller in scale and less impactful |
| Regulatory Timeliness | Proactive and agile in adapting to technological advancements | Slower to implement changes and frameworks such as open banking |
| Global Leadership | Active leadership in global regulatory collaborations like GFIN | Participant in global efforts but less prominent in shaping international innovation policy |
Canada doesn’t need to reinvent the wheel. It just needs to act with urgency (it already has purpose)! The insights from the UK’s Regulatory Horizons Council and Australia’s Consumer Data Right framework offer a clear path forward. Canadian regulators should work to reduce the regulatory burden and align regulations across provinces and federal agencies (where applicable), and accelerate the pace of regulatory implementations. Sandboxes need to expand, public education must improve, and incentives for fintechs should be front and center. For more insights, check out: Innovative Approaches to Smarter Regulation
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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