Karsten Wenzlaff, Advisor
August 26th, 2025
Forbes |
The growing popularity of fintech and the emergence of competitors in different phases of the cycle, from new banks such as Germany’s N26 to partial service providers such as Revolut and others, or niche competitors such as Shine, highlights not just the inability of traditional banking to compete with them, but even to understand the most basic implications of the phenomenon.
The banks’ problem is not competing with these types of companies, or at least, not for now. We talking here about vastly different magnitudes, of scale: a service with strong growth like Revolut, for example, expects to reach three million customers by next month, which is nothing to Santander’s more than 113 million customers in more than ten countries worldwide. The idea that fintech companies represent some kind of threat seems absurd, seen in the context of size.
Obviously, this does not mean that the traditional banks should ignore the phenomenon — and they aren’t. Ignoring change and hoping that size will continue to matter is risky. The big banks are aware that the growth of the fintech phenomenon is mainly due to their own shortcomings, to the strong tendency towards industry isomorphism, and to the need for a replacement highlighted by the fact that fintech attracts younger people. Clearly, if nothing is done, there is a risk that many customers who today resort to competitors from the fintech world for relatively specific needs such as making a transfer or traveling abroad will end up seeing them as a more and more attractive option to the big banks, who are burdened by a specific approach to banking and many years of bad image.
So what should the big banks do about fintech? Study how they do things and use them as external innovation laboratories. For a traditional bank, the news is not that a fintech closes a round of successful financing or grows its client base, but that it is able to present itself as a “bank without commissions” when in a reality, their freemium service is very limited, and access to a real range of services requires paying between €7.99 and € 13.99 a month. For a traditional banking executive, the idea that those same customers who protest their operation-by-operation commissions every day may consider paying those amounts because “they are not a commission but an extra service” should be very interesting. If we add seemingly more superficial elements to the equation, such as the new tendency towards heavier metal cards than the usual plastic, supposedly higher status, the question seems obvious: is there a demand for a type of client who not only wants a bank that offers traditional banking services, but also “feels” different in some way. Absurd? Image? A mere fad? The point is that a certain number of people go from protesting about daily commissions from traditional banks to religiously paying a monthly or annual fee for a metal credit card, and the banks need to ask themselves why.
Believe it or not, the new Revolut card’s marketing emphasizes its careful manufacture as if it was some sort of luxury item, while N26’s has no less than an inner tungsten layer. But what they’re really about are services such as cashback systems paid in a cryptocurrency of your choice, special advantages for users of work centers like WeWork, or access to insurance, along with highly customized services for certain customer segments. France’s Shine, for example, is particularly interesting: a specialized approach for freelancers offering services ranging from legal registration to tax payments (a real pain in terms of bureaucracy in France), and with a sign up process pretty similar to a social network’s. For certain groups, a Shine account offers advantages that, whether you’re a Deliveroo runner, somebody offering your services in Upwork or who works directly with your clients, allow you to enter your Shine IBAN on the platform to regularize the entire process, or create a page from which to manage your billing and that allows your customers to pay you with a card.
What do we look for in a bank? Increasingly, services far beyond traditional banking operations, and with much higher tolerance for payment derived from a perception of added value, of simplifying a process. Pay for convenience, not by decree, for what we really value, be it a service or a perception. Where can you expect these kinds of trends to start, where is the right place to see and understand them? Not in a traditional bank that launches them as “another project” by someone who competes for the attention of senior management with a thousand similar projects, but in small fintech companies that treat these services as a matter of identity or even life and death.
How many senior banking executives are curious enough about fintech to have bothered to open an account with a fintech and then to use it to the full to learn from their practices? How many are thinking about what it would take for their organizations to launch similar products or services? How many people in the traditional banks are studying fintech as a source of ideas for innovation at all levels? Or are they too busy with other, supposedly more important things?
The National Crowdfunding & Fintech Association of Canada (NCFA Canada) is a cross-Canada non-profit actively engaged with fintech, alternative finance, blockchain, cryptocurrency, crowdfunding and online investing stakeholders globally. NCFA Canada provides education, research, industry stewardship, services, and networking opportunities to thousands of members and subscribers and works closely with industry, government, academia, community and eco-system partners and affiliates to create a strong and vibrant crowdfunding and fintech industry. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: ncfacanada.org
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HITC | Sep 3, 2018
Technology
is going to fundamentally transform the banking industry over the coming years, a former Barclays CEO told CNBC on Monday.
Technology is going to fundamentally transform the banking industry over the coming years, a former Barclays CEO told CNBC on Monday.
Antony Jenkins, who led the British bank through a tumultuous period between 2012 and 2015, said regulatory measures imposed in the aftermath of the 2008 financial crisis had made the global financial system safer.
But, ultimately, technology has the potential to make finance better for the customer, society and even banks themselves, he added.
"If you look at how the banks are capitalized today, the amount of liquidity they have inside them, they are way stronger today than they were before the crisis and that, of course, is a good thing," Jenkins said. "Some would argue there is still some way to go in that regard but actually the most profound force bearing down on the industry now is technology."
Since the crisis, banks globally have paid a heavy financial price, while the industry's reputation has plummeted.. Lenders have paid out more than $320 billion in fines over the last decade, Reuters reported, as regulators probed them for mis-selling securities and rigging interest rate and foreign exchange benchmarks.
Next week will mark the tenth anniversary of the collapse of the investment bank Lehman Brothers, as a bubble in the U.S. sub-prime mortgage market burst.
"Financial businesses are data-based businesses, they are just data… and, of course, with technology now you can automate that and when you automate it, you can get a lot of efficiency and effectiveness," Jenkins said.
He added that "all banks do is just data" and so anything that makes handling data more effective can create a transformation. Jenkins singled out developments in artificial intelligence (AI) and distributed ledger technologies as pivotal in driving this change.
He also referenced the impact of technological advancements in the insurance industry.
The National Crowdfunding & Fintech Association of Canada (NCFA Canada) is a cross-Canada non-profit actively engaged with fintech, alternative finance, blockchain, cryptocurrency, crowdfunding and online investing stakeholders globally. NCFA Canada provides education, research, industry stewardship, services, and networking opportunities to thousands of members and subscribers and works closely with industry, government, academia, community and eco-system partners and affiliates to create a strong and vibrant crowdfunding and fintech industry. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: ncfacanada.org
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Welcome to the first season of NCFA Canada's Fintech Fridays podcast, where we delve into the fascinating world of financial technology. This season, we sit down with the movers and shakers of the fintech and funding community, discussing trends, product innovations, developments, and challenges that are shaping the future of finance. In Season 1, we've had the privilege of engaging with a diverse range of industry leaders, each bringing their unique insights and perspectives to the table. Our conversations have spanned a wide array of topics, from the mainstream adoption of new financial technologies to the impact of these innovations on financial services today.
To kickoff the first episode of our Fintech Fridays weekly podcast, our host Manseeb Khan is joined by Samir Bandli, Director of Strategic Partnerships of CoinPayments, to talk about the future of crypto from its role today and its role in the future. CoinPayments offers merchants an option to accept cryptocurrency as a form of payment and currently works with over 700+ altcoins. (more...)
On this episode of the Fintech Friday Podcast, our host Manseeb Khan sits down with the legendary Sue Britton, CEO & Founder of the Fintech Growth Syndicate, and talk about what Canada has to do to stay competitive in the fintech space, Canada being super hot to outside investors, and why diversty is going to revolutionize finance. (more...)
In this episode of the Fintech Friday Podcast, host Manseeb Khan interviews the incredible Peggy Van De Plassche, General Partner Roar Ventures, about doubling down on investing in diversity and launching her new Data/AI investment fund! (more...)
On this episode, our host Manseeb Khan sits down with LA legal tech entrepreneur Amy Wan, CEO/Founder of Sagewise. They talk about why smart contact safety nets are important, the bridge between legal tech and fintech and how Amy closed out her seed round while being pregnant. Enjoy! (more...)
About this episode: show host Manseeb Khan sits down with Frans Tjallingii, Managing Director, Galaxy Digital Canada (ex-CEO and Co-founder of First Coin Capital). They talk about their acquisition and where the future of blockchain is heading and how tokens could be used as securities and Galaxy Digital Canada's plan moving forward. Enjoy! (more...)
About this episode: On this episode, our host Manseeb Khan sits down with Henri Arslanian, PwC FinTech & Crypto Leader for Asia and Chairman of the FinTech Association of Hong Kong. They talk about future institutions in crypto, Why Hong Kong is a home away from home to him and to other fellows Canadians and his best practices. Enjoy! (more...)
Guest: Henri Arslanian, Chairman, Hong Kong FinTech Association and FinTech & Crypto Leader for Asia, PwC
About this episode: This week our host Manseeb Khan sits down with Gary Schwartz the Managing Director of Pegasus Fintech Inc.. They covered how to structure an ICO, to surgary donuts , and impacting investing. Enjoy! (more...)
Guest: Gary Schwartz, Managing Director, Pegasus Fintech Inc.
About this episode: On this episode, our host Manseeb Khan sits down with Juwan Lee the founder and CEO of NexChange. They talked about institutions investing in crypto, some the up and coming players in the market and China being pro blockchain. Enjoy! (more...)
Guest: Juwan Lee, Founder and CEO, NexChange
About this episode: On this episode our host Manseeb Khan sits down with the CEO And founder of Curexe, so chat about their new product called SmartPay! They also talked about how A.I is going to touch the payments and every other industry, regulations that could be in place when accepting crypto and many more. Enjoy! (more...)
Guest: Johnathan Holland, Founder and CEO, Curexe
About this episode: On this episode, our host Manseeb Khan sits down with the CEO of Commercial Passport Brice Penaud. They chat about what KYC looks like in blockchain, how fintech and regtech can work alongside with governments, and the benefits of creating a digital identity. Enjoy! (see Transcript)
Guest: Brice Penaud, CEO, Commercial Passport
About this episode: On this weeks episode our host Manseeb Khan sits down with Paul Schulte Founder & Editor of Schulte Research, whose insights have reshaped the finance world for the past 30 years. They talk about how Amazon is the biggest bank in the world, China being 2 generations ahead compared to the West, and what his next book could be about it. Enjoy! (transcript)
Guest: PAUL SCHULTE, Founder and Managing Editor, Schulte Research (LinkedIn)
About this episode: On this week's episode of the Fintech Friday$ podcast our host Manseeb Khan sits down with Mathieu Glaude the CEO and president of Northern Block. They talk about having a sovereign digital identity, the excitement behind stable coins and why supply chain in blockchain shouldn't be overlooked. Enjoy! (see Transcript)
Guest: MATHIEU GLAUDE, President and CEO, Northern Block (LinkedIn)
About this episode: On this episode, NCFA show host Manseeb Khan sits down with Ali Pourdad the CEO of Progressa who recently closed out an $84 million dollar round. They talk about P2P loans, loan services operating within the blockchain and why being people first business matters. Enjoy! (see Transcript)
Guest: ALI POURDAD, Co-founder and CEO, Progressa (LinkedIn)
About this episode: On this episode, NCFA show host Manseeb Khan sits down Saroop Bharwani. Founder of Senso, a data intelligence platform for the financial services industry. They chat about regulations in the AI space, fears of AI taking over the world and how screens and machines are as important as the birds and the bees. Enjoy! (see Transcript)
Guest: SAROOP BHARWANI, Founder and CEO, Senso.ai (LinkedIn)
About this episode: On this episode, our NCFA Fintech Fridays host Manseeb Khan sit's down with Michael Zavet the CEO of Hyperion Exchange a crypto securities exchange. They talked about the importance of security token offerings( STO), how to regulate STOs, and the potential marriage of cannabis and crypto. Enjoy! (see Transcript) Guest: MICHAEL ZAVET, Founder and CEO, Hyperion Technologies Inc. (LinkedIn)
About this episode: On this episode NCFA Fintech Friday's host Manseeb Khan sits down with the CEO of Lending Loop Cato Pastoll. They chat about what opening banking is, how it might look like an app store, and how it gives power back to consumers. Enjoy! (see Transcript)
Guest: CATO PASTOLL, Co-founder and CEO, Lending Loop (view Linkedin)
About this episode: On this episode NCFA Fintech Friday's our host Manseeb Khan sits down with the co-founder and president of Fortuna Asad Naeem. They chat about how AI can supplement salespeople, the excitement behind computer vision and the future of business AI. Enjoy!(see Transcript)
Guest: ASAD NAEEM, Co-founder and President, Fortuna.ai (view Linkedin)
About this episode: On this episode, NCFA Fintech Fridays host Manseeb Khan sits down with Charlene Cieslik the Chief Anti-Money Laundering Officer at Coinsquare. They talk about not everyone using crypto is a terrorist, cape shopping and guidance in the crypto space. Enjoy! (see Transcript)
Guest: CHARLENE CIESLIK, Chief AML Officer, Coinsquare (view Linkedin)
About this episode: On this episode, NCFA Fintech Friday's host Manseeb Khan sits down with Alan Wunsche the CEO of TokenFunder. They chat about ICO's funding startups, tokenization of businesses and buying real estate through tokens. Enjoy! (see Transcript)
Guest: ALAN WUNSCHE, Founder and CEO, TokenFunder (view Linkedin)
EP1-Jul 20: Global Crypto Payments and the Future of Digital Assets (CoinPayments)
EP2-Jul 27: Canada's Role in the Global Fintech Ecosystem (Fintech Growth Syndicate)
EP3-Aug 3: Doubling Down on Female Founders (Roar Ventures)
EP4-Aug 10: Importance of a Smart Contract Safety Net (Sagewise)
EP5-Aug 17: First Coin's M&A Story - Wall street meets Crypto (Galaxy Digital Canada)
EP6-Aug 24: Asian Crypto Markets meet Canadian talent (Fintech Association of Hong Kong)
EP7-Aug 31: Structuring an ICO and the Mind of a Fintech-preneur (Pegasus Fintech)
EP8-Sep 7: Institutionalization of Crypto, China’s Ban and the Potential of Blockchain Decentralization (NexChange)
EP9-Sep 14: New SmartPay Product & Front-line of Global Digital Payments (Curexe)
EP10-Sep21: A Regtech-based Blockchain KYC Solution for Document Custody (Commercial Passport)
EP11-Sep 28: How Amazon Bank is Dominating and Risks of a Digital Bifurcated World (Schulte Research)
EP12-Oct 5: Building Blockchain Products & Decentralizd Solutions for Enterprise and Start-ups (Northern Block)
EP13-Oct 12: Road to Fintech IPO: Capital Networks, Scalable Solutions, Putting People First (Progressa)
Ep14-Oct 19: The Convergence of Data Intelligence and Money Algorithms (Senso.ai)
Ep15-Oct 26: Gearing up Hyperion Exchange, Hybrid Models and Security Tokens (Hyperion Technologies)
EP16-Nov 2: Envisioning the Future of Open Banking for Consumers and Businesses (Lending Loop)
Ep17-Nov 9: How Artificial Intelligence is Optimizing Sales and the Future of Business AI (Fortuna.ai)
Ep18-Nov 16: Bridging the AML/ATF Gap with Financial Institutions and the New Economy (Coinsquare)
Ep19-Nov 23: Future of Business Tokenization and How Blockchain Challenges Concept of Money (TokenFunder)
Ep20-Jan 11: Bitcoin Backed Loans and 2x Credit - Putting Your Crypto to Work (Mauricio Di Bartolomeo)
Ep21-Jan 18: Meritocracy, Decentralized Innovation and the Power of Collaboration (Hussein Hallak)
Ep22-Jan 25: Reducing Regulatory Burden by 25% in Ontario (Amar Nijjar)
Ep23-Feb 1: Getting Smart About Crypto and Insurtech Snapchat Models (Justin Hartzman)
Ep24-Feb 8: Re-imagining Philanthropy (Daryl Hatton)
Ep25-Feb 15: Unlock the World (Kate Guimbellot and Jason Sosnowski)
Ep26-Feb 22: Investing in Private Canadian Companies (Peter-Paul Van Hoeken)
Ep27-Mar 1: Blockchain Gaming and esports (Shidan Gouran)
Ep28-Mar 8: Rethinking Brokers (Muhammad Rashid)
Ep29-Mar 22: The Future of Securities (Richard Carleton)
Ep30-Apr 12: The Future of Canadian Crypto (Andrei Poliakov)
Ep31-May 14: Blockchain Law (Jason Saltzman)
Ep32-May 24: Rallying behind Bitcoin (Frederick T. Pye)
Ep33-May 31: Indexing Consumer Loans and Financial Literacy (Phillip Postrehovsky)
Ep34-Jul 6: Accelerating Fintech Growth (Brendan Holt Dunn)
Ep35-Aug 9: Autonomous Alternative Lending (Vit Arnautov)
Ep36-Aug 22: Techfins (Michael King)
Ep37-Sep13: Funding is Female (Jill Earthy)
Ep38-Mar25: Why Identity Matters in an Evolving Online Environment (David Lucatch)
Ep39-Apr23: The Power of Digitization and How to Get Exponential (James Wallace)
Ep40-May22: Why Bitcoin Exists and Education for the Masses (Austin Hubbell)
EP41: 40% pandemic growth, taking risks and innovating Insurtech in Canada (Danish Yusuf, Zensurance)
EP42: Insights into the Teen Banking Sector and Improving the Financial Well-being of Families (Rim Charkani, WALO)
EP43: Taking the Mortgage Process From 40 Days to Minutes (Chris Gries, FundMore.ai)
EP44: The Vanguard of Digital Innovation and Ecosystems in Canada (Various NCFA Advisors)
EP45: Mission-driven and Consumer-centric Financial Services (Keith Taylor, DUCA Impact Lab)
EP46: Making Business Borderless: International Payments and Partnerships (Alastair Thompson, TransferWise)
EP47: How to Change the World: Risk Culture and Work-life Balance (Michelle Beyo, Finavator)
EP48: How to Connect and Resonate with Customers Through Podcasting (Fatima Zaidi, Quill Inc.)
EP49: Managing Private Placements Has Never Been Easier (Brock Murray and Karan Khiani, Katipult)
EP50: Compliance to the moon (Mark Binns, Digital Assets Inc.)
EP51: Bacon and Eggs (Julien Brault, Hard Bacon)
EP52: Technology Due Diligence Process and Cyber Security Risks (Forward Security, CIBC, RiskAware Group)
EP53: Staying True to Bitcoin (Chris Naprawa, TAAL)
EP54: How Digital Identity will Transform Human Potential (David Lucatch, Liquid Avatar Technologies)
EP55: Global hiring trends: How Gen Z Talent Thrives (Anne-Marie Fannon, Work-Learn Institute, University of Waterloo)
EP56: How We Raised $426 million Using Rewards Crowdfunding (Zach Smith, Funded Today)
EP57: 10 Years of Investment Crowdfunding: Past, Present, and Future Since the Act (Expert Advisors)
EP58: Using Risk Management to Improve Your Business and Life (Alex Sidorenko)
EP59: Master Entrepreneurship with YEDI! (Maria Konikov)
EP60: Revolutionizing Small Business Lending and Empowering Entrepreneurs (David Souaid)
EP61: Making Markets and Investing in Crypto with the Phoenix App (Kay Khemani)
EP62: The Future of Investment Crowdfunding: Innovations, Data, and Opportunities (Sherwood 'Woodie' Neiss)
EP63: From Angel Investor to Change-Maker: Investing with Impact (Marcia Dawood)
EP64: House Rich Cash Poor And The New Home Equity Playbook (Shael Weinreb)
EP65: Personal Guarantees: The Most Expensive Autograph an Entrepreneur Can Sign (Craig Arnatt)
EP66: What It Takes To Build $1.5 Billion In Small Business Lending (David Gens)
EP67: Can AI Replace Debt Collectors? (Chris Maranis)
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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The Globe and Mail | Michael King and Craig Asano | May 30, 2018

With interest rates on the rise and the Canadian banks moving up lending rates, the higher cost and reduced availability of credit will affect all Canadian businesses, like a rising tide lifting all boats. Inevitably some boats will be swamped and sink, particularly if they are smaller and more vulnerable.
One set of borrowers at greater risk are Canada’s 1.14 million small businesses, defined as companies that employ up to 99 workers. Statistics Canada reports that small businesses represented 98 per cent of all businesses, employed 70 per cent of workers, and generated 30 per cent of each province’s GDP on average. This category includes startups and high-growth firms, which represent Canada’s best hope for job creation and economic growth.
As credit becomes less available, small businesses face a difficult choice of cutting back on investment or turning to more expensive borrowing, such as credit cards or payday loans. Either option is bad.
Fortunately, small businesses now have an alternative source for loans called peer-to-peer (P2P) lending. These online platforms match borrowers and investors directly and can provide loans cheaper and faster than traditional sources. How can that be? The answer is technology.
Taking a step back, small businesses are financed differently than big ones. Most Canadian startups have neither the credit history nor the collateral to secure a bank loan. Statscan reports that more than 80 per cent of startups rely on alternative funding sources such as the entrepreneurs’ savings and personal loans taken out by owners. Only 45 per cent can access credit from financial institutions and 19 per cent receive trade credit from suppliers.
Technology is disrupting this paradigm. P2P lending platforms allow businesses (and individuals) to take out a loan online with the funds crowdsourced by investors who pool their savings to fund loans. Traditionally only financial institutions were set up to screen borrowers and allocate credit. But technologies such as the internet, cloud computing, data analytics and artificial intelligence have opened this asset class to new lenders such as your neighbour or a fellow business owner.
Canada’s first P2P platform, Lending Loop, was launched in late 2015 – a decade after this model was pioneered in Britain by Zopa. Last month, Lending Loop passed $20-million in loans funded on its platform by more than 20,000 Canadian investors. While $20-million is impressive, it is still only a sliver of the $95-billion of credit outstanding to Canadian small businesses as reported by Statscan.
The average small business borrower on Lending Loop’s platform is borrowing $75,000 to $100,000 for three to five years. While interest rates vary substantially, P2P loans typically start at around 6 per cent with an average interest rate of 12 per cent, significantly lower than a credit card. These loans are used to finance inventory and equipment, or to hire new employees.
The Canadian P2P lending market got a boost this month when the Ontario government announced it would contribute $3-million over the next two years to loans funded on Lending Loop’s platform. The Ontario government will fund up to 10 per cent of small business loans, supporting funding of $30-million.
Besides the obvious benefit to small businesses, Ontario’s announcement was important for two reasons. First, Ontario has drawn attention to P2P lending as an alternative funding source and raised awareness among businesses to accelerate adoption. And second, by partnering with a fintech startup, Ontario is leading by example and giving a boost to entrepreneurs working to democratize finance.
Here are four more steps that Canadian policy makers can take to promote P2P lending:
First, Canada should follow Britain and adopt new P2P lending regulations, as opposed to shoehorning this sector under existing equity regulations. New regulations should ensure the cost of due diligence borne by lenders is proportionate to the investment risk.
Second, retail investor caps for P2P lending should be raised over time if this asset class is proven to be low risk, increasing the pool of funds available to meet the needs of small businesses.
Third, the federal government should partner with industry to provide more education for investors and small businesses. This effort should include data collection and benchmarking to allow researchers to establish what is working and what is not.
Fourth, Canada should adopt Britain’s mandatory referral program. Banks that reject a small-business loan must refer unsuccessful applicants to a government portal that connects them with alternative lenders who may be able to assist them.
Our hope is that Canadian politicians recognize that promoting innovation means more than cutting ribbons and offering tax credits. It is about plugging holes in a leaky financial system and adding wind to the sails of small businesses to move them forward.
The National Crowdfunding & Fintech Association of Canada (NCFA Canada) is a cross-Canada non-profit actively engaged with cryptocurrency, blockchain, crowdfunding, alternative finance, fintech, P2P, ICO, and online investing stakeholders globally. NCFA Canada provides education, research, industry stewardship, services, and networking opportunities to thousands of members and subscribers and works closely with industry, government, academia, community and eco-system partners and affiliates to create a strong and vibrant crowdfunding and fintech industry. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: ncfacanada.org