Karsten Wenzlaff, Advisor
August 26th, 2025
BNPL | May 28, 2024

Image: Unsplash
Buy Now, Pay Later (BNPL) credit services have grown at a forceful pace in recent years and are pushing regulators to rewrite the consumer lending playbook. These services have made it possible for customers to make large purchases using installment payments instead of paying the full bill in one go. Recognizing this shift, effective July 22, 2024 the Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule to subject BNPL providers to the same existing regulatory framework binding traditional credit card issuers. The move is aimed at increasing consumer protection with BNPL transactions and to ensure fair lending within the growing sector. Here's a look at what's changing and what it means for fintechs and financial institutions. See: press release
Over the last couple of years, BNPL services—led by companies such as Afterpay, Klarna, and Affirm—have grown explosively, giving consumers easy access to splitting their purchases into smaller chunks, often interest-free. Key growth drivers have been the service's attractiveness relative to traditional credit, ease of onboarding, and ease of use. The speedy scaling of these companies has been met with growing concerns over consumer protection and financial literacy.
BNPL providers are now defined as "card issuers" under Regulation Z. Similar regulatory requirements for card issuers (credit card companies) are now required for BNPL providers, which includes consumer safeguards:
This will be an industry-wide change, in which many BNPL providers (especially smaller ones) will have to make a complete overhaul of their operations. While large providers may already embrace some of these practices, the baseline standards will be applicable to everyone with the new rule. The latter might level the playing field (with traditional card issuers) but also contribute to additional costs in terms of compliance and regulatory oversight.
The rule will benefit consumers in many ways. They are expanded protections that ensure consumers can dispute charges and obtain refunds with less fear of financial injury or inconvenience. Requiring more transparent billing should also make it easier for consumers to understand the terms of their BNPL agreements, and therefore make more informed financial decisions. Overall, the proposed changes will make for a safer and clear lending environment for BNPL users.
The best way to comply with the new regulation is to review current practices and check their relevancy with the new regulatory requirements. The customer service and dispute resolution teams must be adequately trained to deal with complaints in an appropriate manner. This amounts to the building of sound billing arrangements, offering clear statements useful to the consumer. The BNPL player should engage legal and regulation experts to be updated on further developments or adjustments to the rule.
The willingness of the CFPB to take in public comments and adjust the rule as the case might be is an indicator that the BNPL services will be anything but a changing regulatory environment. The new interpretive rule provides BNPL providers with the protections offered by Regulation Z and ensures that consumers benefit from similar rights and that potential risks are limited to those observed with other types of credit cards. For financial institutions and fintechs, this rule requires strategic adjustments and a long term commitment to compliance.
What is Regulation Z?
Regulation Z, also known as the Truth in Lending Act (TILA), is a federal law enacted in 1968 to promote informed use of consumer credit by requiring disclosures about its terms and cost. It applies to various types of credit, including mortgages, credit cards, and other consumer loans.
How does the new CFPB rule impact BNPL providers?
It considers BNPL providers "card issuers" under Regulation Z and, therefore, when it becomes mandatory to comply with its consumer protection measures, including dispute resolution and the need to issue a detailed billing statement.
What are some of the consumer protections included in the new rule?
What comes to mind is the right to dispute charges, streamlined refund processes, and periodic billing statements with a disclosure of all fees and charges from BNPL loans.
What are the exceptions to the new BNPL rule?
In general, the rule exempts BNPL providers from subpart G of the Regulation Z, which provides for the limits on certain penalty fees and the ability-to-repay requirements.
How can fintech companies ensure compliance with the new rule?
Fintech companies should vet their practices against the new regulatory requirements, invest in strong billing systems, and invest in training for their customer service departments while engaging with experts in the legal and regulatory field to keep them updated on any further development.
What is the future for BNPL regulation?
BNPL services are still evolving in regulation, and both the fintechs and traditional financial services institutions should remain proactive to these changes and keep on changing their strategies in order to comply and be ahead in the competition for responsible lending practices.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Data Privacy | May 27, 2024
Image: Freepik/rawpixel.com
On September 2024, Quebec's Law 25—namely, An Act to Modernize Legislative Provisions as Regards the Protection of Personal Information—will begin, creating a sea change in data privacy regulation that governs all transactions of companies in Quebec. This law intends to increase individuals' control over their personal data and provide additional responsibilities for firms in terms of data processing, transparency, and security. With these looming changes, Law 25 is something a fintech firm must understand now to stay compliant in the future and to deter hefty fines. NCFAs industry partner, Gowling WLG has put together this handy guide called, 'The Right to Data Portability: Everything You Need to Know"
The following is an in-depth comparison of the similarities and differences between PIPEDA and Quebec's Law 25.
| Feature | Quebec's Law 25 | PIPEDA |
|---|---|---|
| Scope and Jurisdiction | Applies to organizations in Quebec and those doing business with Quebec residents, focusing on protecting residents' privacy regardless of business location. | Applies to private-sector organizations across Canada involved in commercial activities, focusing on national-level privacy protection. |
| Consent Requirements | Requires explicit, informed consent, separate from other terms of service, similar to GDPR standards. | Allows for either express or implied consent, depending on the sensitivity of the personal information being collected. |
| Data Portability | Introduces the right to data portability, allowing individuals to transfer their personal data between organizations starting September 22, 2024. | Does not explicitly provide for data portability rights. |
| Privacy by Default | Mandates the highest privacy settings enabled by default, ensuring maximum data protection from the outset. | Does not specifically mandate privacy by default settings. |
| Privacy Impact Assessments (PIAs) | Requires organizations to conduct PIAs before transferring personal data outside Quebec, similar to GDPR requirements. | Encourages PIAs but does not mandate them. |
| Penalties for Non-Compliance | Imposes fines ranging from $15,000 to $25,000,000 CAD, or up to 4% of the company's worldwide annual turnover. | Imposes fines up to $100,000 CAD for non-compliance. |
| Data Protection Officer (DPO) | Requires certain organizations to appoint a privacy officer responsible for compliance. | Does not require the appointment of a DPO, but recommends it for large organizations. |
| Right to Erasure | Introduces the right to erasure, allowing individuals to request deletion of their personal information. | Does not include a specific right to erasure, but individuals can request corrections to their personal information. |
| Private Right of Action | Empowers individuals to take legal action against businesses for privacy violations, allowing for collective actions. | Does not provide a broad private right of action. |
| Cross-Border Data Transfers | Requires PIAs to assess the equivalence of foreign data protection laws before transferring data outside Quebec. | Requires organizations to use contractual or other means to protect personal information when transferring it to a third party. |
While Quebec's Law 25 is currently specific to the province of Quebec, there is growing momentum for similar privacy protections to be adopted across Canada.
The federal Bill C-27, which includes provisions for a new Consumer Privacy Protection Act, signals an ongoing effort to enhance data privacy nationwide. If adopted, these regulations could harmonize with Quebec's stringent standards, setting a unified framework for data protection across the country.
For organizations operating in the fintech space, it is important to remain aware of the law and how it is evolving in order to ensure full compliance for the protection of the data of their users. This will raise consumer trust in the economy and yield a safer and more transparent digital environment.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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AI Regulation | May 24, 2024

Image: Freepik
The Artificial Intelligence Act (AI Act) was given final approval on May 21, 2024 by the Council of the European Union, possibly setting a new global standard for AI regulation. This regulation aims to protect the fundamental rights of the EU citizens while supporting innovation and the development of AI technologies. The Act exclusively applies under the EU legal framework with some exemptions for military, defence, and research applications.
Here's the timeline of events...
The AI Act is based on a 'risk-based' approach and classifies AI systems in three groups, considering the potential harm they could cause to society.
Fines for non-compliance will be either the maximum value of a percentage of the company's annual global turnover (for the previous financial year), or a predetermined amount, whichever is higher.
Fines are meant to be a serious deterrent, especially for larger organizations. Smaller companies and startups will receive proportional fines and relatively to their financial capacity.
After the assent, the AI Act still needs to be signed by both the presidents of the European Parliament and Council, and to be published in the EU's Official Journal with the regulation taking effect twenty days after its publication in the journal and with implementation starting two years later in 2026, except for a few provisions. This is global regulatory milestone that will hopefully result in responsible AI development and innovation to the benefit of society worldwide.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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