Karsten Wenzlaff, Advisor
August 26th, 2025
Karsten Wenzlaff is a Crowdfunding and Fintech Expert from Germany. He is Secretary-General of Digit[...]
Category Archives: Entrepreneurs, Start-ups, Small Businesses
UK Private Markets Add Liquidity Canada Still Lags
Apr 20, 2026 | NCFA Insight | Capital Markets And Funding, Regulation And Policy
Crowdcube Expands Secondary While Canada Stays Primary
On April 15, 2026, Europe’s largest private market investment platform Crowdcube outlined a full menu of primary and secondary options. Investors can now fund companies and sell private company shares through the same platform. So the equity crowdfunding story is not only about raising capital, but also about what happens after the raise.
In the UK, a non public company can now structure a raise in three ways.
- It can run a primary round to bring in new capital.
- It can run a secondary share sale to give existing shareholders liquidity.
- It can also combine both in one transaction.
It can then choose how to execute the transaction, either through Crowdcube for retail participation, through the London Stock Exchange’s PISCES private market for institutional access, or through both at the same time.
See: How Fintechs Are Unlocking Value in Private Markets 2024
Here’s a recent example outlining how this works in practice. Crowdcube says Chip completed a £11 million transaction. That total included £8.9 million in primary capital and £2.1 million in secondary sales. In other words, the company raised new funds while giving early investors and employees a chance to sell part of their holdings.
This applies to private company shares held by retail and early investors, not publicly listed equities.
How Canada's Model Limits Liquidity
Canada isn't starting from zero. Platforms such as Hiive support pre IPO private share transactions for qualified buyers and sellers under exempt market rules. That means Canada does have private secondaries, but not a broad, regulated system for intermittent trading of private company shares.
The better comparison is Hiive versus PISCES. Canada has exempt private secondary platforms where transactions are negotiated, access is limited, and liquidity is episodic. The UK is moving toward a regulated framework where private company shares can trade through repeatable windows on approved venues, with more standardized access and price discovery.
As a result, platforms haven't developed structured secondary liquidity in the same way, and investors often wait for a later financing, an acquisition, or a public listing to exit. That delay has real effects.
When investors know they may be locked in for years, fewer participate and those who do often invest smaller amounts. That reduces momentum in early rounds.
It also limits how quickly capital can recycle into new companies, since returns stay tied up until a major exit.
See: Insights and Challenges of Raising Capital via Reg A+
For founders, it creates pressure to deliver a large liquidity event instead of offering smaller, earlier opportunities for partial exits. It also makes it harder to use equity as a tool to attract and retain talent, since employees may not see a clear path to liquidity. Over time, this slows the overall flow of capital through the ecosystem.
This can also affect upside. When early investors and employees have limited options to realize value while a company remains private, pressure builds toward a full exit. That can lead some companies to sell earlier than they otherwise might, which may limit how much value is created over the longer term.
Why The UK Model Feels Different
Meanwhile, the UK is building a different approach. In August 2025, the Financial Conduct Authority approved the London Stock Exchange to operate PISCES, a regulated venue for intermittent trading of private company shares.
Unlike a public market, PISCES uses scheduled trading windows instead of continuous listing. It is also designed to bridge private and public markets, as outlined in NCFA’s breakdown of the PISCES framework. Transactions routed through PISCES can reach institutional buyers and settle on exchange infrastructure. Stamp duty exemption also reduces costs for sellers.
Simply put, a UK private company can now raise capital, provide partial liquidity, and choose the investor mix in one coordinated process.
By contrast, a Canadian company using investment crowdfunding still focuses on raising capital first. Liquidity comes later, if it comes at all.
This Difference Matters
When investors can see a path to liquidity, they’re more willing to participate earlier. When founders can offer partial exits, they can manage employee and early-investor expectations more effectively. And when capital can recycle, the market compounds faster.
See: Equity Crowdfunding Breaks Records in Canada
Access to private markets was the first step. Liquidity is the next one. Platforms that support both can attract more liquidity and better manage how early-stage capital forms and flows.
Conclusion
UK platforms are building liquidity into private markets at the point of fundraising. Canada still focuses just on the raise. A practical next step in Canada would be to pilot regulated secondary trading windows for private shares under existing frameworks such as National Instrument 45-110. Regulators could test those windows under controlled conditions and measure how they affect liquidity without increasing unwanted risk. That would give investors a clearer path to exit, help founders manage early shareholders, and let capital recycle more efficiently across the ecosystem.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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How Toronto’s Service Businesses Are Scaling Without Hiring: The Automation Playbook
April 20, 2026
Getting a quote for house cleaning in Toronto used to mean a phone call, a callback, and a follow-up. Sometimes two. Today, the same quote takes under 60 seconds online — and that shift is quietly changing how local service businesses compete, hire, and grow across the GTA.
This isn't a story about tech startups. It's about landscapers, cleaners, maintenance companies, and property service providers — traditional businesses that are adopting digital systems not because they want to, but because the market is forcing them to.
The Problem With How Local Services Used to Work
For decades, local service businesses operated on the same model: answer the phone, send someone out to assess, call back with a quote, hope the client didn't go with a competitor in the meantime.
The friction was enormous. For customers, it meant uncertainty and waiting. For business owners, it meant staff time spent on calls that often didn't convert, inconsistent pricing across jobs, and no way to handle volume without hiring more people.
In a market like the GTA — where over 400,000 small businesses operate in Ontario alone, according to the Business Development Bank of Canada — that friction is a competitive liability. The businesses that remove it grow. The ones that don't, struggle to scale past a handful of employees.
From Phone Quotes to Instant Pricing
The first and most impactful change has been the shift to instant online pricing.
Rather than requiring a site visit or a call, a growing number of Toronto-area service providers now allow customers to input their property details — size, type, service category— and receive a clear price within seconds. No callbacks. No estimates that change at the door.
For customers, this removes the single biggest barrier to booking: uncertainty about cost. For business owners, it eliminates the manual quoting bottleneck entirely.
One example of this approach in practice is a Toronto-based cleaning company that implemented an online pricing calculator to standardize service selection and automate quoting. Systems like this allow customers to book services without calls while enabling businesses to handle significantly higher inquiry volumes.
The operational implication is significant: a business can handle ten times the inquiry volume without adding administrative staff.
Standardizing What Used to Be Subjective
Instant pricing only works when services are properly structured. This is where many local businesses get stuck — and where the real operational work happens.
Service pricing is genuinely complex. Window cleaning depends on pane count, building height, and accessibility. Carpet and upholstery cleaning varies by material, condition, and stain type. Pressure washing depends on surface type and square footage. Each of these variables creates pricing ambiguity — which leads to inconsistency, customer disputes, and staff confusion.
Automation solves this by forcing businesses to define their service structure in measurable units:
- Window cleaning priced per pane or per floor
- Upholstery cleaning priced per item and condition level
- Pressure washing priced per surface type
- Commercial cleaning priced per square foot with frequency adjustments
The process of building an instant pricing system requires a business to answer questions it has often been avoiding: What exactly is included in a standard clean? What constitutes a deep clean versus a regular service? Where does a base price end and an add-on begin?
Answering these questions — and encoding the answers into a pricing system — produces a side benefit that goes well beyond the calculator itself: it forces operational clarity. Staff know what they're supposed to do on every job. Customers know what they're paying for. Disputes drop. Repeat bookings increase.
Why This Matters for Scaling Across the GTA
Toronto's geography creates a specific challenge for local service businesses. Covering the full GTA — from downtown Toronto to Mississauga, Vaughan, Markham, Scarborough, and east to Pickering and Whitby — requires teams operating across large distances with minimal central oversight.
Without standardized processes, quality becomes inconsistent the moment a business moves beyond its founding team. The owner can't be on every job. The systems have to carry the standard instead.
This is the point where many local service businesses plateau. They grow to five or ten employees, quality starts varying, reviews become mixed, and the owner ends up spending more time managing problems than growing the business.
Automation and standardization break this ceiling. When every team follows the same checklist, uses the same pricing structure, and delivers against the same defined scope, quality becomes reproducible — not dependent on which specific team shows up.
The same principle applies well beyond cleaning. Landscaping, HVAC, plumbing, mobile services, property management — any business delivering a repeatable service at multiple locations faces the same scaling constraint, and the same solution.
The Customer Behavior Shift
There's a demand-side argument here too, and it's accelerating.
Canadian small businesses are under real pressure. According to recent data tracked by NCFA, Canadian small business revenue turned negative in Q4 2025 with a full-year average growth rate of just 1.4% against a historical baseline of 4.5%. In that environment, reducing operational friction isn't a growth strategy — it's a survival strategy. Businesses that remove barriers between a customer and a booking are better positioned to capture demand that would otherwise go to a competitor with a faster, more transparent process.
When a customer lands on a service website and can't find a price, a significant portion leaves immediately. Not because the price is too high — they don't know the price yet — but because the friction of finding out feels like more effort than trying the next result.
Transparent, instant pricing removes that friction. It also changes the type of customer a business attracts: people who have already decided they want the service and are comparing providers, rather than people still deciding whether to hire anyone at all. That shift in customer intent produces meaningfully higher close rates from online traffic.
What Entrepreneurs Should Take From This
The cleaning and property maintenance sector is not a glamorous example. But that's exactly why it's instructive.
If businesses in one of the most commoditized, price-sensitive, operationally fragmented service categories can scale through automation and standardization, the model applies everywhere.
The playbook is straightforward:
Define your service scope precisely. What's included, what's not, and what triggers a price adjustment.
Build pricing that doesn't require a human to deliver. If every quote needs a call, you've built a bottleneck, not a business.
Standardize delivery. Checklists, defined scope, measurable outcomes. Quality that travels with the system, not with specific staff.
Remove friction at every customer touchpoint. Instant quotes, online booking, clear communication. Every extra step a customer has to take is a percentage of conversions lost.
For entrepreneurs entering the local service space — or looking to scale an existing operation — this is the competitive landscape. The businesses implementing these systems are growing. The ones still operating on phone quotes and subjective pricing are losing ground, often without understanding why.
Conclusion
The shift happening across Toronto's service sector is not about replacing people with technology. The work still requires skilled, reliable teams on the ground. What automation replaces is the administrative friction that prevents good service businesses from growing beyond their founding constraints.
See: How Real-Time Parcel Visibility Technology Is Transforming E-Commerce and Cross-Border Logistics for Canadian Businesses
Instant pricing, standardized workflows, and transparent customer experiences are becoming operational baselines in competitive urban markets. For local service entrepreneurs across Canada, the question is no longer whether to build these systems — it's how quickly they can do it before their competitors do.
Author Bio:
Leronzo Cleaning Group is a Toronto-based residential and commercial cleaning company. The team focuses on operational systems, service standardization, and scalable business models in local service industries.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Non Bank Access To Payment Rails Continues to Grow
Apr 17, 2026 | NCFA Fintech Insight | Payments And Market Infrastructure
New PSP Entry DoBusiness.com Confirms Expanding Rail Access
On April 16, 2026, Payments Canada admitted DoBusiness.com as a payment service provider member, the latest non-bank company to gain a path to access Canada's core payment rails, including Lynx, ACSS, and the Real Time Rail.
Direct access to payment rails reduces reliance on sponsor banks, cuts transaction costs, and gives firms more control over how and when money moves. It allows payment providers to manage liquidity, route transactions, and design products without passing every step through an intermediary.
See: Stablecoins Split Into Issuance And Service Layers
Donna Kinoshita, Chief Payments Officer at Payments Canada:
“The inclusion of specialized enterprise SaaS providers alongside our existing members is a clear sign of the evolving payment landscape. As our membership continues to diversify, so do the perspectives that inform the future of Canada’s payment infrastructure, ensuring an inclusive payment ecosystem that gives Canadians more choices
Companies that meet the requirements can apply through Payments Canada's membership process and move toward participation in core payment infrastructure.
Access Shows Up In Cost And Execution
Payments often work through a sponsor bank, then through clearing, then settlement. Each step adds fees and delays. A firm with access can remove part of that chain.
Take a simple example. A fintech that relies on a sponsor bank may pay fees on each transaction, wait for batch processing, and rely on the bank’s timing and liquidity controls. Compare and contrast that with a company with direct or near direct access who can route payments without that extra layer, manage liquidity in its own systems, and process transactions closer to real time. The difference is found in unit cost structure, settlement speed, and how products are designed. For consumers and businesses, this typically means faster processing and in some cases lower fees.
This admission follows earlier PSP intake, including five firms added at the start of 2026, and lines up with ongoing Real Time Rail testing and onboarding work. More firms are positioning to operate inside the system, not just connect to it.
Outlook
As more companies gain a path to participate in core payment systems, the range of products built on top of those rails will expand. That includes real time payments, embedded payment experiences, and services that rely on immediate settlement and better control over funds.
The result is a payment system where more providers can compete on speed, cost, and reliability. It's that competition that will drive better outcomes for end user consumers and businesses.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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LISE Gives EU DLT Pilot A Live SME IPO Test
Apr 10, 2026 | NCFA Fintech Insight | Capital Markets And Market Infrastructure
ST GROUP Puts Regulated Tokenized Equity Issuance Into Live Production
On April 9, 2026, subscriptions opened for the ST GROUP IPO on LISE (Lightning Stock Exchange), a regulated European exchange that brings trading and settlement together for tokenized securities under the EU DLT Pilot Regime. The fixed price is €18.25 per share and the company is raising about €2.6 million, with room to increase the offer to about €3.0 million. The offer runs through April 20, with a possible extension. That gives the EU DLT Pilot Regime something it has needed for a while: a live primary equity raise with real terms, a real issuer, and a real funding target.
The EU DLT Pilot Regime has been in force since March 2023. It gives firms a legal framework to run trading and settlement for tokenized financial instruments through new market structures, including a DLT multilateral trading facility and combined settlement system. In other words, Europe didn't create this regime to generate headlines about blockchain. It created it to test whether capital markets infrastructure could be rebuilt with fewer layers, faster settlement, and lower operating friction.
First Real Test Of The EU DLT Market Model
LISE says it operates both an organized multilateral trading facility and a distributed ledger settlement system under Regulation (EU) 2022/858. Traditional public listings split trading, post trade processing, and settlement across separate institutions. LISE is testing whether more of that stack can sit inside one regulated environment. If that model works, it will change listing economics, in addition to settlement mechanics.
Tokenized infrastructure is already running at scale in other parts of the market. Tokenization is gaining traction in collateral and cash markets, where platforms like Broadridge’s distributed ledger repo system are processing more than $300 billion in average daily volume and trillions in monthly activity. Governance is moving in the same direction, with on-chain voting and corporate actions now being applied to tokenized equities. Now, LISE is testing and bringing primary issuance into that stack.
That is where the small to medium enterprise (SME) angle becomes important. Smaller companies often stay out of public markets because the structure is too heavy for the amount of capital they need. The friction and costs are simply too great for the legal work, process coordination, time to market, listing support, and the number of institutions involved. A simpler stack doesn't remove disclosure, governance, or investor protection requirements, but it can help remove costs and delays. That is why this offer deserves attention. It is one of the clearest live tests so far of whether tokenized infrastructure can make public capital markets more usable for smaller issuers rather than just more efficient for large enterprise players.
See: AI, Capital, Money Rewire Financial Infrastructure In 2026
ST GROUP also makes the test more credible. It's not a crypto-native issuer trying to force a blockchain story into the market. It's an operating company in aerospace and defense. A real issuer with fixed pricing and a defined subscription window, so in a way it's much more than just a pilot announcement.
The strategic implications are significant. If integrated issuance, trading, and settlement work in production as planned, pressure will begin to build across legacy chain and support around smaller listings. Exchanges, depositories, advisers, and other support layers still add value, but they also add cost. When a regulated venue starts collapsing parts of that chain into software and workflow, the market gets to see which service layers are essential and which are inherited from older infrastructure.
Canada faces a similar financing problem. Many growth companies find public markets too burdensome while private capital remains opaque/uneven, and bank lending has limits. If Europe can show that regulated digital market infrastructure lowers the cost of reaching investors without cutting corners on market structure, it will create a live benchmark for how smaller issuers could access capital differently in a world of tokenized equity issuance.
Closing Outlook
It now comes down to execution. Subscriptions need to convert. Settlement needs to clear without friction. Trading needs to open with enough depth to support price discovery. If those pieces hold, LISE shows that regulated tokenized infrastructure can support real capital formation. The EU DLT Pilot Regime is now being tested in a live market with real issuers, real investors, and real money on the line.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Agentic AI At Home, At Work, Under Scrutiny
Apr 10, 2026 | NCFA Insight | Artificial Intelligence And Data, Regulation And Policy, Risk Compliance And Regtech
Agentic AI Moves Into Daily Life Workflows And Oversight
On March 31, 2026, the UK Digital Regulation Cooperation Forum published a foresight paper on the future of agentic AI. It offers one of the clearest regulatory reads yet on where agentic AI is heading as it moves into consumer tasks, enterprise workflows, and regulatory supervision.
The paper draws a clear line between systems that respond and systems that act. Agentic AI can plan, pull data, use tools, and carry out actions such as making payments on a user’s behalf. Once AI moves into real workflows, the focus shifts fast to consent, accountability, cybersecurity, consumer protection, and competition. That lines up with wider NCFA analysis of AI governance gaps and the cost of weak controls once software starts operating inside regulated systems.
At Home Agentic AI Becomes A Delegation Layer
Everyday life admin is one of the clearest use cases. Instead of bouncing across websites, forms, logins, and support queues, a user can ask an agent to sort bills, renew a policy, or book a trip. That turns software into a delegation layer between the customer and the market.
Three benefits stand out.
Lower search costs. Agents can turn simple requests into structured comparisons across providers and calculate total cost including fees.
Better deal discovery. They can monitor prices, surface better options, and apply savings automatically.
Easier switching and cancellation. They can pre-populate forms, track deadlines, and maintain records of consent.
For users facing access barriers, including disability or language constraints, these systems could also expand participation and accessibility. But that upside depends on trust. As NCFA noted in user backlash over AI data use, convenience can disappear quickly when people no longer understand how their data is being used or who controls it.
At Work The Business Case Starts To Get Real
Companies can use agentic AI across customer facing work and internal operations.
On the customer side, agents can handle support requests, guide onboarding, process refunds, and complete routine tasks before sending more complex cases to staff.
Inside the business, they can pull information from multiple systems, draft reports, create follow ups, route approvals, and take care of repetitive work that usually eats up time.
The report includes real data. A large study of AI in customer support found productivity gains of about 14% to 15% in issues resolved per hour, with the biggest improvements among less experienced staff. A UK Government Digital Service trial across 20,000 staff reported average time savings of 26 minutes per day.
These aren’t fully agentic systems, but they help explain why firms are moving in that direction.
There’s also a concrete example from Allianz. The company built a system using seven AI agents to automate food spoilage insurance claims. The agents pull evidence from multiple sources and work together on a single case.
That matters because it shows where agentic AI is likely to land first in regulated industries. Not in open ended autonomy, but in tightly defined workflows where speed, documentation, and consistency matter. It also supports NCFA’s earlier view on which fintech processes are most ready for agentic AI.
Regulators Won’t Just Regulate Agents They’ll Use Them
The DRCF isn’t only asking how to regulate agents. It’s also looking at how regulators can use them.
AI can help detect issues, review large volumes of documents, support analysis, and assist with drafting. The Competition and Markets Authority already uses AI tools to detect bid rigging linked to more than £300 billion in UK public procurement each year. The CMA has also deployed agentic AI to detect consumer harms like drip pricing at scale.
That matters for regulated finance. Once supervisors and watchdogs use AI to monitor conduct and review journeys, firms will need stronger controls, clearer evidence trails, and more reliable oversight. NCFA’s recent review of what regulated AI needs points in the same direction.
AI doesn’t just change the market. It changes how the market is watched.
The Risks Rise When Systems Start Acting
The same features that make agentic AI useful also create new pressure points.
Accountability gets harder. Multiple agents, tools, and providers can operate inside one workflow. When something breaks, responsibility can be difficult to trace.
Action bundling raises the stakes. A simple request can trigger multiple steps at once, including data access, consent, payment, and sharing. Users may not fully understand what they handed over or when control returns to them. That risk is especially relevant in finance, where NCFA recently looked at how AI payments challenge consent rules and liability.
As agents take over comparison and decision making, users may rely on rankings they can’t see. If those rankings reflect platform incentives or partnerships, outcomes can change without users realizing it.
That also changes competition. Firms may start competing to be selected by the agent, not by the customer.
Cyber Risk Scales Faster Than Most Firms Expect
Agentic AI can improve defense by helping teams triage threats and respond faster. At the same time, it expands the attack surface.
Prompt injection becomes more serious when agents act on untrusted input. Broad permissions increase exposure. If controls are weak, emails, browsing history, and customer records can be exposed.
A recent attack used agentic AI to carry out 80% to 90% of the attack lifecycle.
That lowers the cost of scale for attackers.
The report also points to emerging ideas like Know Your Agent identity and authorization frameworks as something to watch.
Competition Risk Goes Beyond Big Tech
Vendor lock in. As agents become embedded in workflows, firms may depend more heavily on one provider’s infrastructure, data, and orchestration layer. Without strong interoperability, markets could tilt toward a single vendor that captures most outcomes. That concern sits close to NCFA’s argument that smart data infrastructure redefines financial competition.
Algorithmic collusion. Research shows agents can converge on higher prices or coordinated behaviour in controlled settings without being told to do so.
These are experimental findings, not live markets. Still, the warning is clear. Without strong controls, hidden coordination becomes a conduct risk.
What Fintechs Should Take From This Now
The most useful part of this report isn’t prediction. It shows where regulators already expect pressure to build as agentic AI moves into real use. There’s no regulatory gap to wait for. Existing rules already apply. Firms are expected to manage these risks now, not later.
The upside is real. Agentic AI can reduce friction, compress workflows, and lower operating costs across the stack.
But the bigger change is structural. Once systems act, not just suggest, control becomes part of the product. Who authorizes actions, what gets logged, how decisions can be explained, and how users step in or push back all become core features.
That creates a new dividing line. Some firms will bolt agentic AI onto existing systems and hope their controls hold. Others will rebuild around visibility, control, and user trust. The second group will move faster, scale more cleanly, and face fewer problems as scrutiny rises. NCFA’s earlier piece on agentic AI in banking makes the same point from the deployment side.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Adyen Expands Control Across Enterprise Money Flow
Apr 9, 2026 | NCFA Fintech Market Activity | Payments And Money Movement, Treasury Liquidity And Cash Management
Payments, Treasury And Payouts Combined In One System
On April 9, 2026, Adyen launched Intelligent Money Movement, a product that brings payments, liquidity management, and payouts into a single platform for large global enterprises. The initial rollout includes Etsy, Expedia Group, and Vinted.
Enterprise finance teams still deal with fragmented systems. Payments, cash visibility, and payout services typically exist across multiple providers and banks. That slows things down and adds manual work. Adyen brings those pieces together so teams can see where money is and move it without as many handoffs.
Ethan Tandowsky, CFO, Adyen:
“Global commerce operates in real time, but money movement still happens in fragmented stages. Intelligent Money Movement is designed to eliminate the gaps between payments, liquidity management, and payouts.”
The scale of the problem is clear. The average enterprise works with five to six primary banks, manages more than 40 bank accounts, and uses about 12 pay in and payout providers. Treasury teams spend more than 20% of their time managing these flows, while 48% of CFOs cite cash visibility and liquidity forecasting as a top challenge.
See: Razorpay Agent Studio Targets Payment Operations
Adyen operates with banking licences across the U.S., U.K., and Europe, which gives it direct connections into payment systems and card networks. That reduces intermediaries and improves control over settlement timing and liquidity.
Its platform already supports global enterprise scale. Uber relies on Adyen’s infrastructure across more than 70 countries, using it to handle payments across markets, methods, and currencies. That foundation makes it easier to expand into liquidity and payout orchestration.
Payment acceptance alone is no longer enough. Platforms that combine payments, liquidity, and payouts can control more of how funds move through an enterprise.
Talking Point
Adyen is taking control of how enterprise money moves end to end. That puts banks and treasury providers in a weaker position when it comes to speed, visibility, and control.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Navigating Tax and Compliance Challenges in Canada’s Fintech Ecosystem
April 8, 2026
Fintech tends to grow in a slightly messy way. Things get built quickly, features get added, and the focus stays on users and product. Finance usually sits in the background for a while until it suddenly becomes important.
That moment comes sooner than most expect.
Because once money starts moving through the business in different ways subscriptions, transactions, cross-border payments the tax side stops being straightforward. And that’s where a lot of early confusion begins.
When the Business Model Doesn’t Fit Neatly
A typical service business is easy to understand from a tax perspective. Revenue comes in, expenses go out. Done.
Fintech doesn’t always work like that.
Some platforms facilitate transactions without directly “owning” the revenue. Others bundle financial tools with software. Then there are hybrid models that don’t clearly fall into one category.
That’s where digital payments tax questions start coming up. Is the business charging for a service, earning a fee, or acting as an intermediary? The answer affects how revenue is reported and taxed.
And most of the time, it’s not obvious in the beginning.
GST/HST Isn’t Always Clear
One of the first areas where things get complicated is GST HST fintech Canada treatment.
On paper, it seems simple. Charge tax, collect it, remit it. But fintech services often blur the line between taxable and exempt.
For example, certain financial services can be exempt from GST/HST, while software-based services are not. If a business offers both in one product, figuring out how to split or classify that revenue becomes tricky.
Add customers from different provinces or countries, and now place-of-supply rules come into play. Different rates, different obligations.
It’s one of those areas where assumptions tend to cause problems later.
Compliance Doesn’t Wait for You to Figure It Out
Startups move fast. That’s part of the advantage.
But CRA compliance requirements don’t really adjust to that pace.
Filings still need to happen on time. Records still need to be accurate. Documentation still needs to be available if there’s ever a review.
What usually happens is this: the business focuses on growth, keeps rough records, and plans to organize everything later. Then deadlines approach, and suddenly there’s a scramble to clean things up.
Not because anything was done intentionally wrong just because things weren’t structured early on.
Small Gaps Turn into Larger Issues
A missing invoice here. A misclassified transaction there.
Individually, they don’t feel like a big deal.
But over time, these small gaps start stacking. Reports become less reliable. Decisions get made on incomplete numbers. And eventually, someone has to go back and fix everything.
That’s where tax compliance for fintech companies becomes more about damage control than planning.
And fixing past issues is always more time-consuming than getting it right from the start.
The Real Challenge Isn’t Tax It’s Clarity
Most founders aren’t trying to avoid compliance. The issue is usually a lack of clarity.
What exactly should be tracked?
How should revenue be categorized?
Which transactions need special treatment?
Without clear answers, the finance side of the business becomes reactive.
That’s where the broader regulatory challenges in Canadian fintech ecosystem show up not just in laws, but in how those laws apply to evolving business models.
Trying to Handle Everything Internally
In the early stages, there’s often an effort to manage everything in-house.
It makes sense on the surface. Keep costs low. Stay lean.
But fintech adds layers of complexity that aren’t always visible upfront. Standard bookkeeping approaches don’t always apply cleanly.
Over time, founders end up spending hours trying to interpret financial data instead of using it to make decisions.
That’s why many businesses eventually look toward Accounting Services for Startups. Not necessarily because things have gone wrong, but because managing it internally starts taking attention away from the core business.
Why Specialized Support Starts to Matter
Not all accounting support is the same.
Fintech businesses often need people who understand both the technical model and the financial implications. That’s where accounting firms for fintech startups Canada come into the picture.
It’s less about outsourcing tasks and more about bringing structure into something that’s still evolving.
Understanding how transactions flow, how revenue should be recognized, and how compliance applies to a specific model that kind of clarity changes how decisions are made.
Cost Control Isn’t Just About Cutting Expenses
Another common misunderstanding is treating cost control as simply reducing spending.
In fintech, costs often scale with growth. More users mean more infrastructure, more support, more tools.
The focus should be on visibility, not just reduction.
Knowing which costs are necessary, which ones are temporary, and which ones are quietly increasing over time that’s what keeps things balanced.
Without that, even growing businesses can find themselves under pressure.
It Usually Comes Down to Timing
Most of these issues aren’t about capability. They’re about timing.
Doing things too late instead of early.
Setting up processes after problems appear instead of before.
Once the business reaches a certain size, it becomes harder to fix foundational issues without slowing everything down.
A Slight Shift in Approach
The businesses that handle this well don’t necessarily do anything complicated.
They just bring a bit more structure into the early stages. Clearer records. Regular check-ins. Better understanding of how money moves through the business.
See: Bank of Canada Clarifies RPAA Trust Tax Treatment for PSPs
That alone reduces a lot of friction later.
Because in fintech, things are already moving fast. The last thing any business needs is to slow down just to untangle its own numbers.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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