Karsten Wenzlaff, Advisor
August 26th, 2025
Sep 2, 2026

Image: Pexels
Ontario has turned a small product detail into a serious design question. A deposit limit once looked like a setting near the edge of an account page. In 2026, the Ontario Lottery and Gaming Corporation moved it closer to the centre of the experience when it introduced a measure requiring some online players under 25 to set deposit limits as engagement rises through its safer gambling approach. That decision gives fintech designers a live case study in timing and restraint.
The point reaches beyond gaming. Banking apps, trading platforms and payment products all ask people to make money decisions on small screens. Speed helps when someone pays a bill and it can harm judgment when a screen nudges faster spending. Ontario’s model shows how a digital product can add friction at the right place without turning every action into a lecture.
OLG’s under-25 measure focuses on a group that research often links with higher gambling harm. The rule does not ban play. It asks certain users to set a cap as their activity grows. A cap can be daily or longer term. In financial design, the same idea can apply to stock trading deposits or crypto purchases. Earlier boundaries can reduce decisions made under pressure.
Ontario also gives designers a mature market to study. iGaming Ontario says its regulated market produced $82.7 billion in wagers during 2024 to 2025, with $2.9 billion in gaming revenue across more than 2.6 million active accounts in its annual report. A market of that size creates real design evidence. The best lessons come from how controls appear during ordinary use.
Spending controls work best before stress arrives. A daily limit has more force when someone sets it during account setup. A reminder has more value when it appears before a pattern becomes hard to interrupt. Product teams often want the shortest route to a completed transaction. Ontario’s approach suggests a better question for finance apps: at which point does speed stop helping the customer?
Investing apps already face a version of this test. A user may understand a company but misunderstand leverage. Another may know the price of a fund but overlook currency exposure. A good interface does not need to scold either person. It should show the cost, the limit and the consequence before confirmation. Ontario’s spending controls offer a model for that kind of intervention.
Casino comparison sites entered this landscape because choice became too large for casual browsing. Readers now compare payment methods, transaction times and withdrawal rules before opening an account. They also check licences, customer support and responsible-gambling tools before making a first deposit, a research habit that increasingly resembles fintech comparison. Someone choosing a trading app, for example, wants fees and account conditions visible before funding begins.
A regional review page can serve the same purpose by showing how product design differs across approved platforms. Someone looking at options selected by Casino.ca in Ontario can compare licensed casinos across practical criteria such as payment methods, withdrawal speeds, games and overall experience. The review format becomes more useful when it goes beyond a simple ranking and helps readers understand why platforms differ, including differences in security, banking options and customer support.
That structure also shows fintech teams how third-party guides can add value by making fees, risks, account controls and other important product information easy to inspect and compare. In both casino and fintech contexts, the strongest comparison experience helps users evaluate the product before they commit funds, rather than leaving important conditions until after registration.
Behaviour signals can help a product notice risk before a user asks for help. A sudden limit increase has meaning in one context and less in another. Several deposits in a short period can show excitement, confusion or distress. The product cannot read motive. It can slow the next step and offer support without pretending to know the full story.
The Alcohol and Gaming Commission of Ontario tells operators to use automated and manual monitoring so they can identify signs of harm and respond at a pace that matches changing behaviour in its operator guidance. Automated checks can catch patterns at volume. Staff review can add judgment where a rule may overreach. Fintech products need that same balance when they flag risky payments or rapid trading.
Crypto products face a harder version because transfers move fast and reversal options can be limited. A wallet app can show network fees and destination checks before a transfer leaves. A trading product can display volatility ranges before a purchase. Those steps protect choice by adding context. They work best when the words sound like service language rather than legal fog.
A control that users cannot find has little practical value. iGaming Ontario reported player awareness of responsible gambling tools at 71.5% in 2024 to 2025 through its 2026 to 2029 business plan. That figure gives product teams a hard target to think about. Of course, awareness doesn't arrive by placing a link in a footer. The interface has to bring the tool into normal view.
Fintech apps often place limits in account settings. Many users visit that area only when something breaks. Better design brings controls into the flow. A deposit screen can show the current cap. A payment app can show a monthly spending marker. A trading platform can let customers set cooling-off periods before volatile orders. The user still decides, but the decision gains context.
Language decides whether people use the feature. “Set a deposit limit” works better than “configure responsible-use parameters.” “Take a break” works better than a policy label. The same rule applies in banking. “Pause card spending” tells the user what will happen. “Manage transaction governance” sends them elsewhere. Good fintech design respects attention.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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August 31, 2026 | NCFA Insight | Artificial Intelligence And Data, Competition And Market Structure, Data Privacy And Governance

On August 31, 2026, OpenAI said ChatGPT Ads reached a US$1 billion annualized revenue run rate in less than 200 days. Tens of thousands of advertisers are using the platform, OpenAI reports more than one billion weekly active ChatGPT users, and ads are available across more than 40 countries through direct sales, agencies and technology partners.
US$1 billion is a run rate, not revenue already collected. At that pace, ChatGPT Ads would produce roughly US$250 million per quarter. That's small beside the companies OpenAI now competes with for advertising budgets, but getting there in less than seven months gives advertisers, competitors and regulators something tangible to watch.
Notably, on the same day OpenAI announced the milestone, European regulators designated ChatGPT a Very Large Online Search Engine under the Digital Services Act. In the United States, the FTC and 22 states sued Amazon over alleged practices in its advertising auctions. Google is already operating under court ordered search remedies after losing a U.S. monopolization case.
OpenAI is building its advertising business in a market where regulators already know how digital distribution, auction rules, data and default positions can concentrate power.
ChatGPT Ads started as a U.S. test on February 9 for adult Free and Go users. Canada, Australia and New Zealand followed in the spring. OpenAI added self service Ads Manager and cost per click buying in May, expanded into the U.K., Mexico, Brazil, Japan and South Korea in August, and is now adding more markets across Europe, India, the Middle East and North Africa.
The product itself has grown just as quickly. CPC and outcome optimized bidding now account for most campaigns, according to OpenAI. Advertisers can use Pixel and Conversions API measurement, product feeds, geographic targeting and custom audiences, while more than 50 technology and measurement partners connect businesses to the platform.
OpenAI says one ecommerce advertiser produced a 3x return on ad spend over 28 days, while one technology partner reported that more than 80% of traffic generated by ChatGPT ads came from new customers. Those are select examples supplied by OpenAI, so they shouldn't be treated as typical campaign performance. OpenAI also says it doesn't yet have reliable performance benchmarks across industries and campaign types.
Back in February, NCFA asked whether conversational advertising could develop into a new route for product discovery. Six months later, OpenAI has a US$1 billion annualized ad run rate, self service buying, conversion tools and tens of thousands of advertisers. Businesses will pay to advertise inside AI conversations, and enough of them are doing so to create a sizable new revenue stream.
Alec Shao, Newegg performance marketing manager, an advertiser on OpenAI's own ads site explains the attraction directly:
“We want Newegg to be part of the conversation when someone is researching what to buy.”
OpenAI isn't close to Google in advertising revenue. Alphabet reported US$81.63 billion of Google advertising revenue in Q2 2026. Search and other advertising alone generated US$63.27 billion, up from US$54.19 billion a year earlier.
Meta generated US$59.36 billion of Q2 advertising revenue, while Amazon generated US$19.81 billion from advertising services. OpenAI's roughly US$250 million quarterly equivalent makes clear how much ground separates a fast growing new entrant from established digital advertising businesses.
However, ChatGPT offers advertisers something those numbers don't capture. Search advertising usually begins with a query. Social advertising often begins with interests, behaviour and attention. Amazon can catch a shopper close to purchase. A ChatGPT conversation can contain a goal, budget, constraints, preferences and several rounds of comparison before an ad is selected.
OpenAI says its ad system considers the context and intent of the current conversation, the ad and landing page, advertiser supplied context hints and, when personalization is enabled, selected information from a user's wider ChatGPT experience. Advertiser hints describe relevant conversations, topics or keywords, but they aren't exact match search keywords.
The auction is already becoming familiar territory for performance marketers. OpenAI supports CPM and CPC buying and recommends starting CPC bids around US$3 to US$5. It says eligible ads compete through a relevance weighted second price auction.
Whether a detailed conversation produces a better customer than a search keyword hasn't been established. Advertisers now have enough buying and measurement tools to start finding out.
Regulators may reach AI advertising earlier than they reached search and social platforms. Google is already operating under court ordered search remedies, while Amazon now faces allegations over how its ad auctions were priced. OpenAI is entering the same commercial territory with regulators already alert to distribution control, auction transparency, data use and platform power.
ChatGPT Ads is still small beside Google, Meta and Amazon, but it reached a US$1 billion annualized run rate in less than 200 days. Regulators may not need to wait for comparable scale before asking how the market works, especially if distribution, data or auction rules begin limiting competition.
Canadian advertisers can already create and manage ChatGPT Ads through OpenAI's self service Ads Manager, with a minimum daily budget of C$25. Canadian financial firms face an important limit, though. OpenAI currently generally prohibits financial services ads outside the United States, where approved advertisers can be accepted case by case for products such as credit cards, mortgages, brokerages, insurance, loans and payments.
OpenAI treats financial services as a restricted category requiring extra safeguards, including enhanced advertiser verification or manual review, and says advertisers may have to prove they are properly licensed.
Financial software, budgeting tools and educational products may have more room to experiment. For firms that can participate, can ChatGPT produce customers at a better cost and with stronger intent than search, social media, affiliates or other channels?
Will regulators act on AI advertising before market power becomes difficult to unwind?
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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August 31, 2026 | NCFA Market Activity + Insight | Banking And Credit, Competition And Market Structure, SME Finance And Business Banking, Consumer Finance And Lending

On August 31, 2026, Laurentian Bank confirmed the final key regulatory approvals for Fairstone Bank to acquire Laurentian and for National Bank to take its retail and SME banking portfolios. The parties expect to close on November 1, 2026, with Laurentian retail and SME products and services scheduled to migrate to National Bank by late 2026.
National Bank gets deposits, borrowers and customer relationships it can run on a much larger banking platform, while Fairstone gets Laurentian's commercial bank and lending capabilities that would take years to build. Canada loses a long standing independent full service bank, but the transaction also gives a growing specialty lender more commercial depth while strengthening National Bank's customer base.
Laurentian reached this point after a difficult 2023 and 2024, followed by a partial recovery in 2025. A strategic review ended without a sale, a major technology outage was followed by leadership changes, restructuring costs climbed and loan volumes weakened. Commercial lending was growing again by 2025, which helps explain why Fairstone wanted the commercial bank while National Bank wanted the retail and SME portfolios.
Fairstone Bank will acquire all outstanding Laurentian common shares for C$40.50 each, valuing the transaction at approximately C$1.9 billion in cash. National Bank will take Laurentian's retail and SME portfolios, which held approximately C$3.6 billion of loans and C$7.5 billion of deposits at July 31, 2026. Final cash consideration for those portfolios will depend on balances at closing, and Laurentian has said the transaction would approximate net book value using earlier reference balances.
National Bank also acquired Laurentian's C$705.7 million syndicated loan portfolio for C$646.2 million in February plus certain assumed liabilities. The Minister of Finance, OSFI, CIRO and relevant securities regulators have approved the transactions, while the Competition Act condition has been satisfied subject to no change in circumstances involving the Competition Bureau.
Closing remains targeted for November 1. Laurentian retail and SME customers are expected to migrate to National Bank by late 2026, while Laurentian's retail branches and employees do not transfer with the portfolios. Laurentian is responsible for closing the branches and terminating or reassigning affected employees before closing.
Laurentian's board launched a strategic review in July 2023 that considered a sale, divestitures and other options. By September it had decided to remain independent and focus on efficiency, simpler operations and businesses where management believed the bank could compete.
Weeks later, a planned IT maintenance update led to a mainframe outage that disrupted customer services. Éric Provost replaced Rania Llewellyn as CEO on October 2, while Michael Boychuk became board chair. The outage did not determine Laurentian's future on its own, but it exposed an operational weakness at a bank already trying to modernize and regain customer confidence.
The cleanup was expensive. Laurentian cut staff, closed its equity research business, reduced office space, suspended its Advanced Internal Ratings Based credit project and simplified technology and operations. It recorded C$228.4 million in impairment and restructuring charges in fiscal 2024 and reported a C$5.5 million annual net loss, compared with C$181.1 million of profit the previous year.
Total net loans fell by C$1.8 billion in 2024, including declines in commercial, personal and residential mortgage lending. Laurentian cited high interest rates, weaker loan demand, volatile markets and changes in its lending mix. Its disclosures do not establish Canada's later immigration, temporary resident or international student policy changes as a material cause of mortgage volumes, deposits, credit performance or the eventual transaction.
Commercial lending then recovered. By October 2025, commercial loans had grown 8% from a year earlier to C$17.9 billion, led by commercial real estate, inventory and equipment finance, while deposits reached C$24.0 billion. Laurentian had repaired enough of its commercial business to make that franchise attractive even though keeping retail, SME and commercial banking together no longer produced the strongest outcome.
National Bank is buying customer portfolios rather than Laurentian's retail operating structure. It gains loans, deposits and established relationships without taking Laurentian's branches or retail employees, allowing those customers to be served through National Bank's existing digital services, physical network and product range.
The transaction follows National Bank's acquisition of Canadian Western Bank, but the job is different. CWB brought a complete regional banking franchise. Laurentian brings selected customer books, reducing the amount of physical infrastructure National Bank has to absorb while still adding deposits and borrowers.
Fairstone is buying the part of Laurentian that complements its own lending strategy. Home Trust brought alternative mortgages, deposits, GICs and broker distribution, while Fig added digital lending and API based distribution. Laurentian adds commercial real estate, equipment finance, inventory finance, United States lending and capital markets expertise.
Those commercial capabilities were built over years, including Laurentian's 2017 acquisition of Northpoint Commercial Finance. Fairstone therefore gets experienced teams, underwriting history and customer relationships that would be expensive and slow to reproduce. It's already a Schedule I bank, so the acquisition does not give Fairstone its first banking licence. It gives the group substantially more depth across consumer, mortgage, digital and commercial credit.
National Bank takes the retail and SME deposit book, so Fairstone does not inherit Laurentian's entire funding base. The strategic gain is less about collecting all of Laurentian's deposits and more about adding specialized commercial lending to a group already built around credit.
Laurentian's sale comes as Canadian challengers pursue very different ways to grow.
Also, OSFI's streamlined approvals process could make entry more predictable for additional banking models. Laurentian therefore does not prove that smaller Canadian banks cannot survive. Its own technology, leadership and restructuring problems were significant. What the deal does show is how costly it can be for a smaller full service bank to recover from those problems while continuing to fund technology, cybersecurity, compliance, risk management, customer acquisition and a competitive range of products.
That is becoming more demanding as specialized competitors attack individual parts of banking without carrying every cost of a traditional bank. Consumer driven banking should also make financial data easier for customers to take elsewhere, raising the value of having a clear reason for them to stay.
Laurentian retail and SME customers will have to migrate products and services to National Bank, and businesses may need to update payment instructions, accounting connections, treasury processes and other systems tied to their bank. Fintechs that simplify onboarding, account connectivity, cash flow visibility, identity verification and payment routing can reduce friction while customers are already reviewing their financial relationships.
SME credit creates another opening because a forced banking transition gives businesses a reason to compare lenders. Faster underwriting helps, but better SME financial data remains essential if digital lenders want to price risk accurately rather than compete only on speed. Consumer driven banking should eventually make future migrations easier by allowing customers to authorize reusable financial data instead of rebuilding every connection manually.
Fig creates another possibility through embedded credit. Its digital lending model already places loans inside partner experiences, while Laurentian brings deeper commercial underwriting. Together, those capabilities could support financing through dealer networks, vertical software, SME platforms and other workflows where businesses encounter credit while completing the job that created the financing need.
National Bank has to migrate Laurentian customers while continuing its Canadian Western Bank integration. Fairstone has to combine businesses serving different borrowers through different systems, channels and credit models. Pricing changes, technology problems, weak communication or difficult conversions could reduce the value either buyer expects to capture.
Credit conditions add another risk because commercial real estate, mortgages, consumer lending and SME credit react differently to rates and economic weakness. Both buyers need underwriting, funding and risk controls to keep pace while integration is underway.
The result will determine whether Laurentian's disappearance mainly reduces competition or redistributes it. Canada is losing one independent full service bank, but the assets going to Fairstone could give another challenger considerably more weight.
A clean National Bank migration could give Laurentian customers more products and distribution while producing better economics from the acquired portfolios. Successful Fairstone integration could create a stronger specialty competitor across consumer credit, mortgages, digital lending and commercial finance.
The result will determine whether Laurentian's disappearance mainly reduces competition or redistributes it. Canada is losing one independent full service bank, but the assets going to Fairstone could give another challenger considerably more weight.
Does dividing Laurentian between National Bank and Fairstone preserve enough competition to compensate for losing one of Canada's long standing independent banks?
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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