Karsten Wenzlaff, Advisor
August 26th, 2025
AI | April 25, 2024

Image: Unsplash/Kaleidico
As technology advances, the integration of artificial intelligence (AI) into small and medium enterprises (SMEs) in the fintech sector is no longer just an option but a key consideration for fintech founders looking to harness the potential of AI to drive innovation and efficiency. The following article aims to help fintechs better understand and navigate the decisions that founders must make around the impact, cost, and implementation of AI services into their ventures.
Efficiency gains from AI can be significant, affecting various aspects of business operations and decision making. Capturing these benefits can improve productivity and help reduce the cost per customer acquisition. At a time when productivity is considered an 'emergency' in Canada, these gains are crucial:
When evaluating AI integration, small businesses should consider several strategic approaches to enhance efficiency, reduce costs, and stay competitive in their respective markets. Each business will need to tailor its approach based on its specific circumstances and capabilities.

Freepik DC Studio, innovation meeting
Integrating AI into your small business can be a game-changer, but it's important to approach it strategically to maximize benefits while minimizing costs and disruptions. Here are some practical tips and tricks for successfully implementing AI.
The costs associated with integrating AI into a small business can vary widely based on the scope and scale, complexity, and goals of the AI applications. Breaking cost estimates into different project sizes can provide a clearer picture. It's important to align the scale of investment with strategic business objectives and potential benefits. Starting small with scalable solutions can allow a business to gradually build its AI capabilities without a prohibitive upfront investment. However if your business can afford a significant upfront R&D investment in AI you should consider future-proofing your business.
Here are some considerations.

Freepik jcomp, sustainable earth
Understanding and complying with ethical guidelines and regulatory requirements is key for building trust with customers and partners. It also positions the company to adapt more easily to future regulations and standards that might arise as AI technologies and their applications in finance continue to evolve. It also prepares their firm for investors who will evaluate and perform due diligence before acquiring or investing in AI companies.
The role of AI in fintech is accelerating. As new use cases and AI technologies emerge and costs decrease making AI tools more accessible, the prospect of small businesses integrating AI for efficiency gains is one step closer to reality.
Today, the ability for SMEs to integrate AI effectively is a differentiator, a game-changer. Tomorrow it will be essential for companies to survive. Fintech leaders who invest wisely in AI, tailor their approaches to their specific needs, and adhere to ethical and regulatory standards will be well-positioned to reap the benefits of this transformative technology.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Taxes and Innovation | April 19, 2024
Image: Freepik/rawpixel.com
In the 2024 federal budget, Canada proposed significant changes to the capital gains tax, specifically increasing the inclusion rate to 2/3 for gains exceeding CAD 250,000. This policy shift is poised to have profound implications that have sparked a country wide debate. The 2024 Canadian federal budget proposed several changes to capital gains taxes that could both support and challenge entrepreneurs, innovators, investors, and Canada's competitiveness and productivity.
Let’s develop detailed case examples for two types of investors—domestic and foreign—looking into the impact of Canada's 2024 budget changes on capital gains taxes. These examples will help investors evaluate how the new tax regulations could affect their investment strategies in the Canadian market.
Jordan, a Canadian resident, invests in a high-tech startup focusing on AI technology. Jordan invests CAD 500,000 and after five years, the investment appreciates to CAD 3 million, resulting in a capital gain of CAD 2.5 million.
Current Tax Regime
New Tax Regime with Increased Capital Gains Inclusion Rate
Jordan pays significantly more under the new regime. This could deter high-volume domestic investors from aggressive investment strategies due to a higher tax burden on larger gains.
Sophia, a U.S. investor, buys into Canadian real estate focusing on luxury properties. She purchases a property for CAD 2 million, which appreciates to CAD 3.5 million over five years, realizing a gain of CAD 1.5 million.
Current Tax Regime
New Tax Regime with Increased Capital Gains Inclusion Rate
Sophia also faces a higher tax expense under the new regime. This increase might discourage foreign investment in sectors like real estate, traditionally attractive due to favorable capital gains tax rates.
The increase in the capital gains tax could potentially reduce the attractiveness of Canada as an investment destination, particularly for large-scale investments expecting significant capital gains. For both domestic and foreign investors, the increased tax liability diminishes the net returns, making it crucial to reassess whether the investment still aligns with their financial goals and risk tolerance.
Investors might need to look for alternative investment opportunities within Canada that could potentially offer tax incentives or consider diversifying to other markets with more favorable tax treatments. This reevaluation will help in making informed decisions that align with their strategic investment objectives.
Some economists support the change. Michael Smart, a tax policy expert and economics professor at the University of Toronto:
This government is taking action because they need money badly, given the deficit situation. We should understand that. But credit to them for doing a hard thing to fix a real inequity in our tax system, which allows very high-income individuals to, in some cases, pay a lower rate of tax than ordinary Canadians do because they're getting their income as capital gains. We have had a system in Canada that favours capital gains, favours people holding onto assets to get gains, instead of getting dividends or selling assets to invest in a different stock or a different business venture and so on. That's not good for productivity. We should move towards levelling the playing field so that all investors are paying a fair tax rate, given their incomes, at the same tax rate on every form of investment.”
Benjamin Bergen, President of Council of Canadian Innovators - have mobilized a letter in support against the new capital gains tax changes in an Open Letter: Prosperity for Every Generation.
”The tech industry is viewing this budget as hostile. This shows a fundamental misunderstanding of how the innovation economy works. Ultimately, it will set our country back.”
Fairness refers to the principle of equitable distribution of wealth and taxation, where those who have more are expected to contribute more to the societal pool. This concept addresses concerns about wealth inequality and the social responsibility of affluent individuals and businesses. Advocates for the increased capital gains tax argue that it ensures those who gain the most from the economy pay a fairer share of taxes. By imposing a higher tax rate on larger capital gains, which typically accrue to wealthier individuals, the policy aims to redistribute wealth more equitably and fund public services that benefit all. From an ethical standpoint, fairness in taxation can help reduce societal disparities and improve access to opportunities for lower-income groups.
Competitiveness involves creating an economic environment attractive to investment and business operations, essential for economic growth, job creation, and innovation. Advocates against the tax increase might argue that higher taxes on capital gains could make Canada less attractive to investors, both domestic and foreign. They contend that capital is highly mobile in today’s global economy, and investors may seek regions with lower tax burdens, potentially leading to a decline in investment and economic dynamism. Lower competitiveness can stifle economic growth, reduce job creation, and deter innovation, which are critical for long-term prosperity.
The challenge lies in finding a balance where the tax system is fair and progressive without undermining the country's ability to attract and retain investments. This balance is crucial for fostering an environment where businesses want to invest and grow, while also ensuring that the benefits of economic activities are reasonably distributed among all Canadians.
Dan Kelly, president of the Canadian Federation of Independent Business (source):
They seem to have one foot on the gas, one foot on the brake on the very same file.
The proposed changes to the capital gains tax in Canada's 2024 budget could have several unintended consequences.
These unintended consequences highlight the need for careful consideration and possibly staged implementation of new tax policies to monitor impacts and adjust strategies as necessary to mitigate negative outcomes.
The juxtaposition of increased taxes against incentives like the Canadian Entrepreneurs’ Incentive is the government's attempt to balance equity with economic vitality. However, the potential to discourage significant domestic and foreign investment cannot be overlooked. Investments are the lifeline of innovation, particularly in high-growth sectors like fintech and technology, which rely heavily on robust capital infusion for research, development, and scaling operations.
While the increased capital gains tax might seem like a move towards greater tax fairness, ensuring those with higher income contribute more, it is crucial to assess whether this fiscal policy might inadvertently dull the entrepreneurial spirit or curb the ambition of innovators. These are the individuals and enterprises poised to drive future growth, and their success is tightly coupled with the nation's economic health.
On a broader scale, Canada’s position as a competitive hub for fintech innovation is at stake. Comparatively higher capital gains taxes could make Canada less appealing to international investors and fintech firms considering where to establish their operations.
One option is to implement a more nuanced structure for capital gains taxes that features graduated inclusion rates based on the size of the gain and the duration of investment. This could incentivize both short-term and long-term investments.
Decisions made today will shape Canada’s economic trajectory well into the future, making it imperative that they support a vibrant, competitive, and innovative national economy.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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April 19, 2024

Sorting and organizing make daily routines easy for everyone. Instead of piling on clothes, when we arrange our wardrobe, we don’t get late because of missing socks or a favorite tee. Similarly, in a business place, sales are affected drastically by category management procurement. Things can go haywire if there is no proper and easy way of sorting, and categorizing the stuff that one sells. It will be difficult to search for the consumer through a haphazardly spread online website or store that does not give importance to the naming, tagging, and positioning of the goods.
In the past, smaller businesses might have managed okay without an automated service that looks into category and inventory management. But today's businesses are like huge supermarkets. Category management is like organizing those supermarkets, putting things in aisles that make sense together. It helps them find things faster, negotiate better deals with suppliers, save money, and serve customers better. That's why it's become a bigger deal now.
Procurement is a function that helps run the supply chain of any organization. Researching markets and finding genuine suppliers who fulfill orders on time and give good pricing and discounts is the first step of procurement. However, it goes beyond as the purchase manager is usually contacted to maintain a networking relationship or to get their dues cleared from the accounts payable section. Category management supports procurement by reducing procurement costs in the following five ways:
The cost of manufacturing reduces with bandwidth as the fixed costs remain the same and are easily absorbed across big-ticket purchases. The bigger the order, often the cheaper the price per item. Category management groups similar things, so businesses can negotiate bigger discounts by buying in bulk.
Instead of dealing with many suppliers for different things, category management helps identify a few key suppliers for each category like office supplies or furniture.
This gives the business more leverage to negotiate better deals with those suppliers. So instead of buying paper from one vendor and pens from another, one ends up buying all the office supplies from the same supplier at a decent price.
Many businesses might buy different types of staplers or printer paper. Category management helps choose a standard set of products within a category. This reduces waste and simplifies ordering, saving time and money.
By grouping similar things, it's easier to track how much is spent on each category. This helps identify areas where spending can be reduced and higher discounts negotiated in case the spending is more per supplier.
Less time is wasted searching for things or dealing with many suppliers. The time required to deal with one or fewer suppliers can be used for other tasks like maintaining vendor relationships.
Searching for needles in haystacks will not help you be an early bird that gets the worm. So, if you haven’t been drying your grass when the sun shines, then it's about time to stitch your process to save nine gaping holes. So get going with a managed service for your category management needs.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Consumer-Driven Banking | April 17, 2024

Image: Freepik
The 2024 federal budget announcement of Canada's Consumer-Driven Banking Framework takes another step towards implementing a 'made in Canada' Open Banking regime with a strong emphasis on security and consumer rights. Although the framework lacks a definitive launch date that adds a shadow of uncertainty over its practical rollout. This lack of clarity raises questions about the capacity to keep up with global digital finance initiatives with the aim of delivering timely benefits to Canadian consumers and businesses.
The key announcements made in Canada's 2024 Consumer-Driven Banking Framework as outlined in the federal budget document include several important elements aimed at establishing and guiding the implementation of open banking in Canada:
These announcements collectively outline the Canadian government’s strategic approach to implementing a secure and consumer-focused open banking system that aligns with international best practices and addresses the specific needs of Canadian consumers and the financial services market.
Ultimately, while the framework for Consumer-Driven Banking in Canada lays a solid foundation for enhanced consumer protection and streamlined financial data sharing, its real success will hinge on the execution speed and adaptability of its policies. The framework's potential risks and slow implementation could impede progress, leaving Canada trailing behind its international peers in financial innovation. Moving forward, it will be crucial for policymakers to refine and expedite the framework's application, ensuring that it not only matches global standards but also actively promotes a competitive and innovative financial environment.
Expert interviews and insights focused on establishing a made-in-Canada open banking regime. The series aims to contribute to shaping a system that will significantly change how financial services are created, distributed, and consumed in Canada over the coming decades.

Jul 15, 2021: Interview with Simon Redfern, Founder of the Open Bank (Germany)
Episode: Explore the origins and impact of open banking standards globally with Simon Redfern. Learn how these frameworks can drive innovation and transparency in financial services. More
Sep 20, 2021: Interview with Carmela Gomez Castelao and Jose Luis Navarro Llorens, BBVA (Spain)
Episode: Discover BBVA's strategic approach to open banking across its global operations, highlighting the balance between innovation and customer security. More
Dec 1, 2021: Interview with Huw Davies, Ozone API (UK)
Episode: Huw Davies explains the importance of robust API standards for fostering a secure and interoperable open banking ecosystem. More
Jan 15, 2022: Interview with Søren Nielsen, Subaio (Denmark)
Episode: Søren Nielsen shares how Danish fintech Subaio focuses on consumer empowerment through open banking, enhancing financial management tools. More
Mar 22, 2022: Interview with Abe Karar, Fintech Galaxy (UAE)
Episode: Explore the integration of open banking with fintech ecosystems, highlighting innovations and new product development. More
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Open Banking | April 16, 2024

Image: Freepik/vecstock
As Canada stands on the cusp of adopting open banking, the financial sector and consumers alike await the specifics of the framework that will dictate the future of banking in the country. The answers to these questions will not only shape the regulatory landscape but also determine how effectively Canada can leverage technological advancements to foster a more inclusive and competitive financial environment.
Open banking is poised to transform the Canadian financial landscape by allowing banks and fintechs to share financial data securely and efficiently under a customer's consent.
This system is designed to empower consumers, offering them greater control over their financial data, facilitating easier bank switches, and enabling innovative financial services.
| Product/Service | Example | Description | Gen Z | Millennials | Boomers |
|---|---|---|---|---|---|
| Personal Financial Management Tools | Mint | Allows users to consolidate financial data from various sources for better budgeting and financial planning. | High | High | Medium |
| Automated Savings Apps | Acorns | Rounds up purchases to the nearest dollar and invests the difference in diversified portfolios. | High | High | Low |
| Debt Management Solutions | Tally | Automates credit card debt payment, ensuring the optimal payment strategy to save on interest. | Medium | High | High |
| Credit Score Monitoring | Credit Karma | Provides free credit score updates and suggestions for credit improvement. | High | High | Medium |
| Bill Management and Optimization | Truebill | Helps users manage subscriptions and track bills, negotiating better rates on their behalf. | Medium | High | Medium |
| Robo-Advisors for Investments | Wealthsimple | Offers automated investment management based on personalized risk assessment. | High | High | Medium |
| Enhanced Loan and Credit Offerings | LendingTree | Aggregates loan offers from multiple lenders based on user’s financial profile for best rates. | Medium | High | Medium |
| Streamlined Mortgage Applications | Better | Uses real-time financial data to streamline mortgage applications and approvals. | Low | High | High |
| Insurance Premium Optimization | Metromile | Uses driving data and personal information to offer customized car insurance pricing. | Medium | Medium | High |
| Smart Wallets | Revolut | Manages multiple currencies and bank accounts, offering budgeting and cryptocurrency exchange. | High | High | Low |
We can categorize businesses into small, medium, and large enterprises and rank the importance of each service for these business sizes.
| Product/Service | Example Fintech | Description | Small Business | Medium Business | Large Enterprise |
|---|---|---|---|---|---|
| Cash Flow Management Tools | Float | Provides real-time cash flow forecasting and scenario planning for businesses. | High | High | Medium |
| Automated Accounting Systems | QuickBooks | Integrates banking data directly into accounting software for real-time bookkeeping. | High | High | Medium |
| Supply Chain Financing Solutions | Taulia | Offers supply chain financing options that enhance working capital management. | Medium | High | High |
| Business Credit Scoring | Experian Business | Utilizes real-time financial data for more accurate business credit scoring. | Medium | High | High |
| Payment Initiation Services (PIS) | GoCardless | Facilitates direct bank payments, reducing transaction fees and processing times. | High | High | High |
| Enhanced Fraud Detection Systems | Kount | Uses open banking data to enhance fraud detection and prevention systems. | Medium | High | High |
| E-Invoicing and Payments | Tradeshift | Streamlines invoicing and payments processes, improving cash flow. | Medium | High | High |
| Dynamic Pricing Models | Pricefx | Uses financial insights to adjust pricing in real-time, enhancing profitability. | Low | Medium | High |
| Employee Expense Management | Expensify | Integrates with banking data to track and manage employee expenses more effectively. | High | High | Medium |
| Customized Financial Advice and Products | Kabbage | Offers flexible lines of credit and other financial products tailored to business needs. | High | High | Medium |
Expert interviews and insights focused on establishing a made-in-Canada open banking regime. The series aims to contribute to shaping a system that will significantly change how financial services are created, distributed, and consumed in Canada over the coming decades.

Jul 15, 2021: Interview with Simon Redfern, Founder of the Open Bank (Germany)
Episode: Explore the origins and impact of open banking standards globally with Simon Redfern. Learn how these frameworks can drive innovation and transparency in financial services. More
Sep 20, 2021: Interview with Carmela Gomez Castelao and Jose Luis Navarro Llorens, BBVA (Spain)
Episode: Discover BBVA's strategic approach to open banking across its global operations, highlighting the balance between innovation and customer security. More
Dec 1, 2021: Interview with Huw Davies, Ozone API (UK)
Episode: Huw Davies explains the importance of robust API standards for fostering a secure and interoperable open banking ecosystem. More
Jan 15, 2022: Interview with Søren Nielsen, Subaio (Denmark)
Episode: Søren Nielsen shares how Danish fintech Subaio focuses on consumer empowerment through open banking, enhancing financial management tools. More
Mar 22, 2022: Interview with Abe Karar, Fintech Galaxy (UAE)
Episode: Explore the integration of open banking with fintech ecosystems, highlighting innovations and new product development. More
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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