Karsten Wenzlaff, Advisor
August 26th, 2025
Mental Health | Sep 17, 2025
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On September 17, 2025, CBC news published a sobering story of the growing number of Canadians who have reported mental health crises linked to prolonged conversations with AI chatbots. Some are describing these cases as a type of artificial intelligence induced psychosis. NCFA is covering this article in hopes to provide Canadian mental health resources to support those struggling with AI related mental health issues.
Everyone is at risk who interacts with AI for prolonged periods of use. If you think you are immune, think again. The B.C. Psychosis Program warns that chatbots can reinforce delusional thinking rather than challenge it. Community-led Canadian efforts are building support resources and ethics workstreams.
Toronto developer Anthony Tan believed he was living inside a simulation and was hospitalized after weeks without sleep. He later launched the AI Mental Health Project to support those struggling with similar issues.
Allan Brooks of Ontario spent over 300 hours with ChatGPT, convinced he had discovered a breakthrough mathematical theory. When his delusion collapsed, he co-founded the Human Line Project, which now connects more than 125 people with similar experiences.
International reporting shows similar risks. Parents testified to Congress about teen suicides after chatbot interactions, as covered by CBS reporting. OpenAI has announced age verification plans following a lawsuit involving a 16 year old.
Research indicates a tendency for language models to mirror user beliefs. Researchers at Anthropic published a study, 'Towards Understanding Sycophancy in Language Models" (see Anthropic's research summary).
Data driven evidence shows that chatbots often agree with users, even when it ignites harmful thinking. To prevent this, financial AI tools should be designed to test ideas against reality, point users to verified and transparent external information, and clearly signal when content is speculative.
Fintech firms also need to be transparent about safety. They should publish regular audits that show how their systems respond to emotionally sensitive conversations and what safeguards are in place.
Industry can also demonstrate leadership by creating a code of ethics that directly addresses mental health risks. This voluntary framework should include independent reviews and compliance checks, building on the kind of work already happening through community groups like the Human Line Project.
Regulators however should avoid blanket restrictions that could slow innovation. Instead, oversight should be based on the level of psychological and financial risk, ensuring protections are strong where they need to be while leaving room for responsible growth.
As fintech platforms increasingly adopt AI for customer service and advice, trust remains critical, and if broken adoption will slow and regulatory scrutiny will intensify affecting the competitiveness and growth outlook.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create aa vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Data Breach | Sep 9, 2025
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On September 5 2025, Wealthsimple (WS) confirmed that a data security breach occurred on August 30. The company emphasized that it “acted quickly and in a few hours the issue was contained. Our security team, with the help of external experts, immediately began a thorough investigation.”
The breach exposed sensitive personal data including contact details, government IDs submitted at signup, financial account numbers, IP addresses, Social Insurance Numbers, and dates of birth.
All accounts remain secure, and “no funds were accessed or stolen. No passwords were compromised… All accounts remain fully secure.” Less than 1% of clients were impacted out of WS's client base of about three million.
The breach resulted from a compromised component in a third party software package described by the company as “written by a trusted third party”. Wealthsimple confirmed the incident was not linked to any Salesforce breaches circulating in the media.
They said, “We learned that a specific software package had been compromised.” No attackers have been publicly identified, and the specific vendor has not been disclosed.
Wealthsimple detected the compromise on August 30 and contained it within hours. By 10:30 AM EST on September 5 the company had emailed all affected clients and published its public update in the Help Centre at 14:43 ET. The statement included: “If you did not receive an email from us about this, your data was not impacted.”
Wealthsimple is offering every impacted client two years of free credit monitoring, dark web monitoring, identity theft protection, and insurance. Regulators and law enforcement were notified in alignment with standard protocols.
According to the PR statement that Wealthsimple provided NCFA Canada with:
"We apologize for this incident, which happened as a result of a third-party vulnerability. We informed impacted clients as quickly as possible and set up complimentary credit and dark web monitoring, as well as identity theft protections. Significantly less than 1% of our clients were affected. We’re continually strengthening our security infrastructure and have already made improvements to prevent this type of issue from happening again."
Wealthsimple confirmed that improved protections have been implemented to better protect against similar threats.
While technical details weren't disclosed, the breach confirms that even the most advanced fintech platforms are only as resilient as their weakest external link (AKA supply chain risk).
Fintech firms must treat vendor risk management with the same rigor applied to their in house systems, including rigorous assessments of third party dependencies, continuous monitoring of software integrity, well rehearsed incident response plans, and transparent communication with clients and regulators.
For policymakers and regulators, the incident raises important questions about oversight. How can industry standards for supply chain risk be established and enforced before breaches occur?
Trust is the most vital currency. Companies of all sizes must ensure that every link from internal databases to external software is secure to protect clients and preserve consumer and business confidence.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create aa vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Economy and Policy | Aug 25, 2025

Nearly three decades ago, Carl Sagan warned in The Demon-Haunted World (1996) that when technological power is concentrated in a few hands and public institutions lose expertise, societies risk “sliding, almost without noticing, back into superstition and darkness.”
On Aug 22, 2025, Andrea Bonime-Blanc in a LinkedIn post discusses how recent U.S. federal budget cuts and policy changes are accelerating a “brain drain” of scientific and economic expertise. This article looks at the business impacts and implications for fintech of the significant human capital and policy changes taking place in the U.S. and how Canada and other collaborative countries should be responding.
The departure of experts at the Bureau of Labor Statistics (BLS) erodes confidence in U.S. economic indicators that businesses and markets rely on.
- President Trump fired BLS Commissioner Erika McEntarfer on August 1, 2025 after controversy over jobs report revisions
- The July 2025 jobs report showed 73,000 jobs gained and revisions down of 86,000 in May and 64,000 in June
- In July 2025 only 58% of employers answered the U.S. government’s payroll survey, which normally tracks over 120,000 workplaces. With so few responses, the jobs numbers are less reliable and more likely to be revised
Takeaway: 👉 For fintech lenders and investment platforms that depend on U.S. labor and wage data, model uncertainty and risk costs may increase.
Cuts to cybersecurity agencies increase systemic risk for payments and banking networks, and weaken the ability to build secure AI systems.
In 2025, the main federal agency that protects critical infrastructure including finance, energy, and healthcare, the U.S. Cybersecurity and Infrastructure Security Agency (CISA), had about $3 billion in funding and just over 3,600 staff. These resources cover everything from monitoring threats to helping banks and utilities recover from cyberattacks. Lawmakers are now weighing a $135 million cut to CISA’s 2026 budget or equal to about 4.5% of its funding. On paper it may sound small, but it reduces the agency’s ability to share intelligence, build new defenses, and support partners in both the public and private sectors.
Takeaway: 👉 Reduced federal cyber capacity raises exposure for cross-border fintech systems.
Environmental and climate science cuts reduce access to datasets critical for insurers, lenders, and ESG related products.
- EPA workforce cut from 16,155 in January 2025 to 12,448 , a 23% reduction with closure of its scientific research division
- NOAA terminated staff for its Climate.gov portal on May 31, 2025, halting new content
- NOAA seeks a 17% workforce cut after firing hundreds of probationary employees in early 2025
Takeaway: 👉 For fintech ESG products, fewer trusted U.S. datasets could degrade climate related financial models. Canada can step in with trusted open-data collaborations.
Graduate students and researchers face reduced U.S. funding, pushing talent abroad.
- PBS reports that at least 17 immigration judges were fired across 10 states in July 2025, adding delays to skilled worker case processing
Takeaway: 👉 Processing delays affect STEM talent inflows. Canada could capture this talent to strengthen fintech innovation by accelerating recruitment by offering scholarships, innovation hub partnerships, and fast-track visas.
Federal compliance and AI governance structures are weakening, raising trust issues.
- Elizabeth Kelly the inaugural director of the U.S. AI Safety Institute departed in February 2025 leaving a leadership vacuum
Takeaway: 👉 With U.S. leadership unsettled, Canada and the EU can shape AI assurance frameworks for fintech. Canadian regtech firms are well positioned to step up and help lead.
Canada needs to open up the country as a trusted hub for financial data integrity, cyber resilience and AI governance by focusing on the following practical steps:
- Map out data sources and diversify away from over reliance on U.S. federal inputs
- Invest in AI enabled cybersecurity and fraud detection systems
- Explore alternative and open-source data partnerships to fill data gaps (NGOs, universities, private market collaborations)
- Support STEM students and researchers displaced by U.S. funding cuts
- Build compliance and governance tools that embed transparency into fintech systems
The U.S. brain drain is visible in staff firings, layoffs, budget cuts and agency closures and contractions. Carl Sagan’s caution from 1996 reminds us that losing expertise erodes both science and democracy. By investing in data integrity, global standards, and fintech innovation, Canada can transform today’s U.S. retreat into a foundation for stronger, competitive growth. This is a chance for Canada to step up and lead.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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AI | Aug 21, 2025
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On August 20, 2025, Forbes revealed that Elon Musk’s xAI had published hundreds of thousands of Grok chatbot conversations that became searchable on Google without warning. The exposed chats ranged from personal medical questions and passwords to instructions for creating drugs, malware, and even a plan to assassinate Musk himself.
The problem was related to Grok’s “share” button. When users clicked it, the platform generated a unique URL that was publicly crawlable by search engines. There was no disclaimer or safeguard, and ultimately private exchanges and shared personal information would immediately be published and available online. TechCrunch reporting confirmed that thousands of Grok conversations containing sensitive data are indexed on Google.
Among the published material were uploaded spreadsheets, text documents, and conversations disclosing names, personal details, and at least one password. Experts noted that xAI’s approach mirrored and exceeded a failed OpenAI experiment last month in July 2025, when ChatGPT briefly allowed chats to be discoverable before pulling back after user backlash.
Opportunists are already exploiting Grok’s share function to manipulate Google search results, proving that careless design choices can spawn entirely new risks.
The Grok and ChatGPT leaks illustrate the absolute need for privacy by design and transparent governance in AI. For fintech and financial services, the implications are massive given that trust is foundational.
If users believe that their conversations or sensitive data could be exposed online without consent, it will only hinder AI adoption and long term growth. With global media and regulators now scrutinizing the exposure, the lesson is clear: innovation cannot come at the expense of trust.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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