Karsten Wenzlaff, Advisor
August 26th, 2025
Sep 25, 2026

Choosing a payment gateway is one of the first infrastructure decisions a Canadian e-commerce founder makes - and one of the hardest to reverse.
Switching processors later means re-tokenizing cards, reconfiguring checkout flows, reconciling historical data, and often pausing growth while engineering catches up. Get it wrong early, and you pay twice: in fees and in the operational drag of failed payments, chargebacks, and support tickets your team was not staffed to handle.
Before you commit, run a full payment gateways comparison - Stripe, PayPal, and Adyen each handle refunds, chargebacks, and authentication flows differently, which directly affects your post-checkout support burden.
This guide is for founders, operators, and fintech-curious investors evaluating Stripe, PayPal, and Adyen for Canadian online businesses in 2026. It covers what each platform does well, where they fall short, and how payment choices ripple into customer support, compliance, and unit economics.
Canada's e-commerce market continues to mature, but founders face a specific set of constraints:
Payment processors are no longer "backend plumbing." They are front-line infrastructure for conversion, fraud prevention, and regulatory posture - especially as AI-driven commerce and embedded finance reshape checkout experiences across the ecosystem NCFA Canada covers daily.
Before comparing logos, define what your business actually needs:
| Criterion | Questions to ask |
| Checkout conversion | Does it support one-click, wallets, local methods, and mobile-optimized flows? |
| CAD settlement | How fast do funds arrive in your Canadian bank account? |
| Multi-currency | Can you charge in USD/EUR without a separate entity? |
| Fraud & 3DS | How are SCA, 3D Secure, and high-risk transactions handled? |
| Disputes & chargebacks | What tooling exists for evidence submission and win rates? |
| Platform fit | Native Shopify, custom stack, marketplace, or subscription billing? |
| Support load | Do payment errors generate customer tickets you must resolve manually? |
The cheapest per-transaction rate is meaningless if failed authorizations and confused shoppers create a support queue that scales linearly with revenue.
| Stripe | PayPal | Adyen | |
| Best for | Developer-led DTC, SaaS, subscriptions | Consumer trust, quick launch, marketplaces | Enterprise, omnichannel, high volume |
| Canadian SMB fit | Excellent (Shopify, APIs) | Strong (brand recognition) | Moderate (overkill for early stage) |
| Setup complexity | Low–medium | Low | Medium–high |
| Typical pricing | ~2.9% + $0.30 CAD (varies) | ~2.9% + fixed fee (varies) | Interchange++ (custom quotes) |
| Wallet / PayPal button | Via Stripe | Native | Supported |
| Subscription billing | Strong (Billing) | Basic | Strong |
| In-person / POS | Terminal available | Zettle | Unified commerce strength |
| Ideal stage | Seed to scale | Launch to growth | Scale to enterprise |
Strengths
Stripe has become the de facto choice for Canadian startups building on Shopify, custom React storefronts, or subscription models. Its API-first design, documentation quality, and ecosystem (Billing, Radar fraud tools, Terminal) make it attractive for technical teams.
For Shopify merchants, Stripe powers Shopify Payments in many regions - reducing friction at onboarding. Founders running headless commerce or multi-product SaaS often prefer Stripe's granular webhooks and reconciliation exports.
Weaknesses
When to choose Stripe: You want one stack for online + subscriptions + future POS, and your team can manage webhooks, dispute evidence, and payout reconciliation.
Strengths
PayPal's brand still converts skeptics. For Canadian SMBs selling to US and international buyers, the PayPal button can lift checkout completion - especially among customers who do not want to re-enter card details on a new storefront.
Setup is fast. PayPal Commerce Platform supports marketplaces and seller onboarding. For founders validating product-market fit, PayPal remains a credible "week one" option.
Weaknesses
When to choose PayPal: You need recognizable trust signals immediately, sell cross-border to wallet-preferring buyers, or run a marketplace model where seller payouts matter.
Strengths
Adyen is built for operators who sell online, in-store, and across markets from one platform. Interchange-plus pricing can win at volume. Unified reporting across channels appeals to retail brands expanding from DTC into physical retail.
For Canadian companies with global ambitions - particularly those already processing millions monthly - Adyen's single-stack narrative reduces vendor fragmentation.
Weaknesses
When to choose Adyen: You are processing significant volume across channels, need global acquiring in one contract, and have finance ops to manage interchange-based pricing.
Currency conversion
Charging in CAD but paying suppliers in USD? Conversion spreads matter. PayPal and Stripe both apply FX margins on top of base rates. At scale, a 0.5% FX difference is material.
Failed payments and involuntary churn
Subscription businesses lose 20–40% of churn to failed card charges (expired cards, insufficient funds, bank soft declines). Stripe Billing and Adyen offer retry logic; PayPal's subscription tooling is less sophisticated. Each failed renewal can become a support ticket if dunning emails are weak.
3D Secure and authentication friction
Strong Customer Authentication (SCA) and 3DS reduce fraud but increase checkout abandonment when implemented poorly. European shoppers and Canadian issuers increasingly challenge transactions. Misconfigured 3DS flows generate "payment failed" emails that flood support - even when the customer did nothing wrong.
Chargebacks and dispute fees
A chargeback costs more than the transaction fee: you lose the sale, pay a dispute fee, and spend ops time assembling evidence. Gateway dispute portals vary widely in usability. Founders who ignore dispute win rates leak margin quietly.
Refund processing timelines
Refund speed affects customer sentiment. PayPal and Stripe timelines differ by funding source. Slow refunds drive "where is my money?" tickets - a support cost rarely modeled in gateway spreadsheets.
Founders often evaluate gateways in finance silos. Operations teams live with the consequences.
Common payment-driven support scenarios:
| Issue | Customer behavior | Ops impact |
| 3DS failure at checkout | Abandons cart or retries multiple times | Lost revenue + confused emails |
| Duplicate charge appearance | Contacts support immediately | Refund or investigation |
| Address / AVS mismatch | Order held, customer anxious | Manual review queue |
| Subscription renewal fail | "Why was I cancelled?" | Retention risk |
| Cross-border decline | Assumes fraud, posts on social | Brand damage |
Automating post-purchase support (order status, refund policy, payment retry guidance) reduces ticket volume - but the root cause is often gateway configuration, not customer irrationality.
Smart founders pair payment stack decisions with support automation strategy. Fix checkout friction first; automate repetitive WISMO and refund questions second.
Choose Stripe if:
Choose PayPal if:
Choose Adyen if:
Run both Stripe + PayPal if:
Many Canadian SMBs start with Shopify Payments (Stripe) and add PayPal Express for international conversion - then revisit at $1M+ ARR when fee optimization and unified reporting justify complexity.
Canadian founders should stay aware of evolving payment oversight:
NCFA's ecosystem regularly covers payments regulation, embedded finance, and fintech policy - worth monitoring as your volume grows and compliance surface area expands.
Where to Invest After You Choose a Gateway
Payment selection is step one. These investments compound ROI:
For most Canadian e-commerce founders in 2026, Stripe remains the strongest default for growth-stage DTC and SaaS - especially on Shopify. PayPal earns its place when wallet trust and cross-border conversion justify the fees. Adyen makes sense when unified commerce and global volume are already realities, not aspirations.
The right gateway is not the one with the lowest advertised rate. It is the one that maximizes successful transactions, minimizes dispute drag, and keeps your support team focused on problems that actually require judgment.
Model the full cost - FX, chargebacks, failed renewals, and tickets - before you scale ad spend. Your payment stack is a fintech decision with P&L consequences long after checkout.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
![]() | ![]() | ![]() |
|---|---|---|
![]() | ![]() | ![]() |
September 25, 2026

Entrepreneurs are trained to manage uncertainty. They build forecasts with incomplete data, make decisions under pressure and keep teams moving through shifting market conditions.
Divorce creates a different kind of uncertainty.
Legal questions become entangled with parenting, housing, cash flow, business ownership and emotionally charged communication. Meanwhile, the company does not pause. Employees still need decisions, investors expect updates, customers require support and the next financing milestone remains on the calendar.
For founders, executives and technology professionals, divorce is not only a private family matter. It can become a leadership, financial and operational risk event. Managing it well requires more than working longer hours or applying the same intensity used to solve a product problem.
It requires the right advisory team, disciplined communication and a system for making consequential decisions without allowing personal conflict to consume the business.
A salaried employee may have income, savings and retirement accounts to consider. A founder’s financial life can include far more moving parts:
A company may appear valuable on a pitch deck without producing much personal liquidity. Conversely, an early-stage equity position that seems speculative today could become valuable after a financing, acquisition or public offering.
How these assets are treated depends on the facts and the applicable provincial or territorial law. A founder should not assume that shares registered in one person’s name, assets held digitally or property accumulated through a corporation are automatically excluded from the divorce process.
Early advice from qualified legal, tax and valuation professionals is essential.
Divorce involves several kinds of problems, and no single professional is meant to solve all of them.
A family lawyer provides legal advice and represents the client’s interests. An accountant or business valuator may analyze corporate income, ownership and value. A tax professional can identify the consequences of proposed transfers or settlement options. A therapist supports mental health and deeper emotional healing.
A divorce coach fills a different role. Coaching can help a client organize priorities, prepare for professional meetings, improve difficult communication and remain focused on practical next steps.
Busy professionals exploring this type of support can learn more from Heidi Dinning, a certified divorce coach and family communications expert who works with clients on divorce strategy, high-conflict communication, co-parenting and preparation for mediation or legal proceedings.
A coach does not replace a lawyer, accountant, valuator or therapist. The value comes from helping the client use each professional more effectively.
Founders rarely begin due diligence by searching through random email threads five minutes before a meeting. The same discipline should apply to divorce preparation.
Create a secure inventory of relevant personal and business records. Depending on professional advice, that may include:
This is an organizational step, not an invitation to copy confidential corporate information without authorization. Founders should ask legal counsel how to preserve relevant records while respecting company obligations, employee privacy and securities requirements.
Information should be collected transparently and lawfully. Concealing, deleting or transferring assets can create serious legal and credibility problems.
Divorce generates messages that feel urgent because they are emotionally uncomfortable. Not every message requires an immediate reply.
Entrepreneurs who are accustomed to rapid decision-making may respond too quickly, especially when a text or email feels unfair. That reaction can intensify conflict and create a written record that is difficult to explain later.
Before responding, ask:
A divorce coach can help a client review communication patterns, identify triggers and draft a clear response without turning every disagreement into a legal escalation.
This creates a valuable pause between reaction and action.
Founders make high-stakes decisions every day, but divorce can reduce the mental capacity available for those decisions. Sleep disruption, fear and repeated conflict make it harder to assess trade-offs objectively.
A useful approach is to divide decisions into three categories.
These can be adjusted with limited consequences, such as changing a weekly scheduling system or choosing where routine information will be shared.
These involve meaningful financial or parenting effects and should be considered carefully with the appropriate adviser.
Selling shares, transferring property, accepting a settlement or making public statements about the separation may create lasting consequences. These decisions should not be made simply to end an uncomfortable conversation.
The speed valued in a startup is not always an advantage in a divorce. Good leadership sometimes means slowing the process down long enough to obtain reliable information.
Personal disruption becomes a company problem when too many operational decisions depend on one person.
A founder navigating divorce should review what would happen if they were temporarily unavailable. This does not require sharing private details with the entire team. It requires ensuring that the company is not dependent on the founder answering every question in real time.
Consider:
If the divorce may affect ownership, governance, financing or disclosure obligations, the appropriate corporate and family-law advisers should be involved. The board may also need information when the issue creates a material risk, but disclosure should be deliberate and limited to what is professionally required.
Technology professionals often have a complicated digital footprint. Personal and corporate data may be spread across cloud storage, password managers, shared subscriptions, smart-home systems, cryptocurrency wallets and devices used for both work and family communication.
During separation, review digital access carefully without locking a spouse out of jointly owned property or interfering with information that must be preserved.
Useful steps may include:
Company IT staff should not be drawn into a personal dispute. If corporate security is potentially affected, involve the appropriate security or legal leader through a controlled process.
Lawyers, accountants and valuators are valuable because of their specialized expertise. Meetings are more productive when the client arrives with organized documents, clear questions and a defined objective.
Before each professional meeting, prepare a short brief:
A divorce coach can help build this agenda and organize the emotional noise surrounding the issue. This allows legal and financial professionals to concentrate on the work only they are qualified to perform.
Entrepreneurs are used to developing solutions quickly. Children experiencing a family separation may not need a solution in the moment. They may need time, reassurance and permission to have complicated feelings.
A parenting plan is not simply another operating agreement. It affects a child’s routines, relationships and sense of security.
Avoid treating time with children as a metric to be maximized or a negotiation to be won. Where it is safe and appropriate, keep children out of adult conflict, avoid using them as messengers and do not ask them to report on the other household.
Co-parenting coaching can help parents prepare for difficult conversations, establish workable communication practices and keep decisions centred on their children’s needs.
Legal complexity is not the only factor that makes divorce expensive. Repeated conflict can generate unnecessary correspondence, emergency meetings and negotiations over issues that might otherwise have remained manageable.
Watch for patterns such as:
A structured communication process can reduce confusion. Keep messages brief, address one subject at a time and separate factual requests from emotional commentary. When a response is not urgent, draft it and review it later.
The first days of separation can feel chaotic. A simple sequence can restore a degree of control:
A successful divorce strategy is not about eliminating emotion. That is unrealistic. It is about preventing emotion from driving every legal, financial and parenting decision.
For a busy founder or technology leader, the right support structure protects more than personal well-being. It preserves attention, improves the use of professional advice and reduces the likelihood that a private crisis will become an unmanaged business risk.
Entrepreneurs already understand the value of expert guidance in areas outside their specialization. Divorce should be approached with the same discipline. Build the team, organize the information, protect the company and create enough space to make decisions based on facts rather than fear.
This article provides general information only and does not constitute legal, financial, tax, investment or mental-health advice. Divorce and property laws vary by jurisdiction. Obtain advice from qualified professionals who understand your circumstances.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
![]() | ![]() | ![]() |
|---|---|---|
![]() | ![]() | ![]() |
September 24, 2026 | NCFA Market Activity | Regulation And Policy, Capital Markets And Market Infrastructure, Wealthtech Investing And Trading, Risk Compliance And Regtech

On September 24, 2026, FAIR Canada challenged Wealthsimple's prediction market proposal for a wider Canadian prediction market. Wealthsimple wants regulators to change how event contracts qualify for retail trading. FAIR wants the current limits to remain unless wider access can be shown to benefit investors and serve the public interest.
Wealthsimple published its proposal on August 4. On August 27, Canadian securities regulators kept sports and entertainment contracts outside securities and derivatives regulation. FAIR has now challenged the remaining case for adding more event contracts to the investment dealer channel.
Wealthsimple's August 4 white paper goes well beyond its Predict product. CIRO currently limits authorized dealers to contracts based on economic forecasts, environmental forecasts and financial indicators. Wealthsimple argues that these categories are subjective because similar contracts can fit more than one label or receive different treatment.
Its alternative focuses on who determines the result. Wealthsimple proposes approved settlement sources that include government agencies, established data providers, recognized institutions and selected news organizations. A Canadian unemployment contract could settle using Statistics Canada data, while a Bitcoin price contract could use an established financial benchmark.
The proposal could reach categories that Canadian investment dealers can't offer today. Wealthsimple includes accredited electoral authorities among potential settlement sources even though political event contracts are prohibited. It would still exclude contracts involving death, personal harm, terrorism, the initiation of armed conflict and events where one identifiable person can determine the outcome.
Canada already opened a narrow regulated route earlier in 2026 when Wealthsimple entered Canada's regulated prediction market. Regulators drew another boundary on August 27 when the CSA and CIRO kept sports prediction markets outside securities rules. The CSA said sports and entertainment contracts shouldn't be regulated under securities and derivatives legislation, while CIRO said it would not approve dealer applications to offer them.
The Canadian market remains tightly controlled. CIRO has authorized two investment dealers to facilitate event contract trading, with offerings limited to economic forecasts, environmental forecasts and financial indicators. Contracts must have at least 30 days to maturity. Leverage is prohibited, along with elections, referendums, political nominations and other political events.
A dealer that wants to offer contracts outside those categories must file another material business change with CIRO. Other event contract categories remain under regulatory review.
FAIR doesn't dispute that an event contract can meet the legal definition of a derivative. It disputes what should follow from that classification. Its September response asks regulators to consider investor benefit, capital market purpose, market integrity and the public interest before permitting additional categories for retail trading.
That conflicts directly with Wealthsimple's settlement source approach. A reliable source can determine the result of a contract, but FAIR argues that it doesn't establish whether the contract belongs in the retail investment market. Reliable settlement and retail eligibility are separate questions in FAIR's analysis.
The two organizations also differ on the economic case. Wealthsimple says prediction markets can aggregate information, produce useful prices and help people hedge risk. FAIR says there isn't enough evidence that Canadian retail investors use the contracts already permitted for those purposes.
Wealthsimple also wants Canada to revisit its binary options rules. Multilateral Instrument 91-102 was introduced in 2017 after regulators faced widespread fraud involving offshore binary option platforms. Wealthsimple argues that regulated event contracts operate differently because trades pass through regulated dealers, futures intermediaries, exchanges and clearing organizations.
It also questions what the 30 day minimum achieves. A contract can satisfy the rule when it is listed and still trade shortly before expiry. Wealthsimple would rely more on dealer controls including recommended loss levels, deposit limits, cooling periods, trading breaks, self exclusion, education and market surveillance.
The rule still applies directly to prediction markets. Ontario regulators relied on MI 91-102 in a 2025 Polymarket settlement, finding that event contracts offered to Ontario residents included prohibited binary options with less than 30 days to maturity. FAIR argues that shorter contracts can also produce faster turnover and repeated exposure to gains and losses, so changing the rule requires evidence about the investor effects as well as differences in market structure.
Wealthsimple says more than one million Canadians have already used prediction markets, mainly through offshore platforms. The figure is based on survey data rather than trading records. An Angus Reid Institute survey of 1,803 Canadian adults found that 4% had used a prediction market.
The same survey found limited interest among people who hadn't used one, while opposition to allowing prediction markets was higher than support. The results confirm that Canadians are participating, but they don't show how customers behave inside a regulated investment account. They also don't establish whether people use these contracts for hedging, forecasting or short term speculation.
The permitted Canadian market can now produce better evidence. Participation, repeat trading, average exposure, realized gains and losses, liquidity and spreads can all be measured. Regulators can also examine attempted manipulation and surveillance events, an issue NCFA has explored through prediction market insider trading and surveillance.
Another useful measure is whether Canadians leave offshore platforms once a regulated option is available here. Wealthsimple argues that some will and dealer data can show whether that happens and whether their trading behaviour changes.
Canada is really deciding three things. The August 27 decision on sports and entertainment shows that a contract can meet one legal test without automatically qualifying for retail trading through an investment dealer.
Wealthsimple wants less focus on the subject of the contract and more on how it works, how the result is settled and what controls the dealer has in place. FAIR wants stronger evidence that adding more contracts would benefit investors and support capital market activity. Canadian trading data can help answer that.
The contracts already allowed in Canada can show who is trading, how often, how much they gain or lose and whether enough buyers and sellers show up. Regulators can also see whether a regulated Canadian option pulls users away from offshore platforms. That would give them Canadian evidence to work with instead of relying mainly on legal arguments and overseas trading volumes.
Canada already permits a narrow range of regulated prediction markets. Which additional event contracts should qualify, and what does actual Canadian trading behaviour say about expanding access?
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
![]() | ![]() | ![]() |
|---|---|---|
![]() | ![]() | ![]() |
September 22, 2026 | NCFA Story Intelligence | SME Finance And Business Banking, Open Banking And Open Finance, Capital Formation, Competition And Market Structure

On September 17, 2026, the UK regulator went looking for evidence that its own rules were blocking small business finance.
It didn't find much.
Instead, the FCA SME finance review found problems scattered across the financing process. Some small firms don't know which product fits. Applications can be repetitive. Valuable businesses can own little conventional collateral. A lender can say no for reasons that have more to do with its own risk appetite than the health of the company. And after a decline, the entrepreneur may be left wondering where to go next.
Canada looks different at first glance.
Small business debt approval reached 97% in 2025.
That is a strong number. But approval is only one part of the financing process.
Why is the Competition Bureau reviewing SME lending, why did 76% of borrowers still have to pledge collateral, and why are specialist lenders building financing products around needs that conventional credit doesn't always serve?
The problem may not be a simple shortage of money.
It may be what happens between a viable SME and the right capital at the right stage of its life.
The UK expected to find regulatory barriers. The FCA concluded that its regulation was not a major obstacle to SME finance. What surfaced instead were problems with finance readiness, market navigation, risk assessment, repeated customer checks, product availability, alternative lending and personal guarantees. SMEs account for 60% of UK private sector employment, yet only 21% of the value of UK business loans goes to them.
Canada starts from a much stronger approval number, but fewer firms enter the debt market. ISED's 2025 Credit Conditions Survey found that 20% of small businesses requested debt and 97% received full or partial approval. Ninety seven per cent of requested dollars were authorized. The average amount approved was C$140,148 and the average interest rate fell to 5.8%. In the UK, around 50% of smaller businesses used external finance in Q3 2025, while challenger and specialist banks supplied 60% of gross SME bank lending. The measures aren't directly comparable because the UK figure includes credit cards, overdrafts, leasing and other products. Still, the UK data show SMEs using a wider range of external finance, alongside a market where challenger and specialist banks now provide 60% of gross SME bank lending. That makes Canada's 20% debt request rate worth looking at more closely.
The loan gets smaller. Much of the work doesn't. A lender still has to identify the customer, understand the business, assess risk, collect financial information, document the facility and service the account. The FCA found that high underwriting and customer support costs can make smaller or more complicated loans commercially unattractive. Bank of England research cited in the review found that operating and impairment costs mattered more than capital requirements in explaining weaker returns on SME lending.
Smaller firms can end up trying to fit products built for someone else. A bank can justify the time needed to structure a large commercial facility. The economics get harder when the business needs C$50,000 or C$100,000 and wants an answer quickly. David Gens, Founder and CEO of Merchant Growth, described that mismatch in a recent NCFA Fintech Fridays conversation. Merchant Growth has since funded more than 15,000 Canadian small businesses and deployed over C$1.5 billion, building around smaller financing needs and current business performance.
Collateral still carries enormous weight. In 2025, 76% of Canadian small business borrowers had to pledge collateral. The requirement reached 93% for long term debt. Buildings, machinery, inventory and receivables give lenders assets they can value and potentially recover if the borrower fails.
A fintech can become more valuable without owning much more that a lender can seize. Revenue rises. Customers renew. Software improves. Proprietary technology becomes harder to replicate. Yet BDC notes that patents and intellectual property can be harder for banks to value, making financing more difficult for businesses such as SaaS, ecommerce, cleantech and media companies.1
Canada has already decided to share some of that lending risk. The Canada Small Business Financing Program supported 6,409 loans worth almost C$1.9 billion in 2024 to 2025. Startups and businesses operating for less than one year received C$1.4 billion, or 74.1% of the total.
Follow the money and the old lending logic is still visible. Leasehold improvements accounted for C$1.2 billion and equipment another C$350.9 million. Working capital and intangible asset loans together represented only C$51.5 million, or 2.7% of program lending.
Revenue gives the lender something else to watch. BDC now says technology financing can take recurring revenue such as ARR and MRR into account. Predictable subscription revenue can help demonstrate repayment capacity even when profitability is still developing.2
The public guarantee can follow the loan through someone else's front door. BDC's Business Accelerator Loan Program supports working capital facilities between C$25,000 and C$500,000. The participating financial institution originates and manages the loan while BDC guarantees it.
The UK is trying to make business information do more work. The FCA sees open finance as a way to give lenders more complete and timely information, reduce duplicated applications and improve decisions. SME lending is one of the UK's first priority open finance use cases. The FCA plans to publish options for its first open finance scheme in early 2027.
Canada sees the same lending opportunity in consumer driven banking. Budget 2025 says the framework can reduce administrative work for SMEs, connect banking information with accounting, tax and payroll tools, support faster loan decisions and provide access to new forms of financing.3
Then comes the moment a lender says no. The FCA heard that some SME borrowers receive limited explanations for a decline. That can be particularly frustrating when the problem is lender specific. A bank may simply have little appetite for the sector, ticket size or type of risk. The business itself may still fit another provider perfectly well.
Canada can still leave the borrower back at the original door. Under BDC's Business Accelerator Loan Program, the participating institution manages the credit decision. If the borrower is declined, BDC says it has no visibility into the reason and directs the entrepreneur back to the financial institution for more information.
Canada is now looking closely at competition in SME lending. The Competition Bureau is reviewing SME loan competition in Canada, including lender entry, expansion and switching. The Bureau says Canada's market is dominated by large banks, smaller lenders appear to face barriers, comparing offers can be difficult and the borrowing cost gap between SMEs and large firms is wider than in many OECD countries.8
Meanwhile, Canada is adding capital further up the financing ladder. Budget 2025 committed C$1 billion to a new Venture and Growth Capital Catalyst Initiative and another C$750 million toward businesses facing early growth funding gaps.4
Manufacturers are already showing why timing matters. Only 87% of manufacturing applicants were approved for debt in ISED's 2025 survey, compared with 97% across small businesses overall. Now tariff pressure is hitting the same sector. Statistics Canada reported that 49.7% of manufacturers expected U.S. tariffs to hurt their business over the next 12 months, compared with 32.2% of Canadian businesses overall.5
Ottawa is responding with liquidity because the pressure arrives in cash flow first. The latest federal package adds C$1.5 billion to the Regional Tariff Response Initiative, a new C$500 million BDC liquidity stream for immediate cash flow pressure and another C$2 billion through the Canada Strong Diversification Fund.6
The UK is fixing friction inside the financing process. Its response includes better finance navigation, reform of referral after a declined application, better commercial credit data, digital verification, Consumer Credit Act reform and open finance focused directly on SME lending.
Canada is building capacity from several directions. Public guarantees support smaller loans. BDC lends directly and through partner institutions. Consumer driven banking can improve underwriting. The Competition Bureau is looking at lender competition. Ottawa is adding venture and growth capital. Tariff programs are supplying emergency liquidity.
Canada's SME finance numbers don't describe a credit desert. A 97% approval rate makes that clear.
A small business can have customers, revenue and a good reason to borrow and still be the wrong size for a lender's economics. A fintech can build valuable intellectual property faster than it builds conventional collateral. A manufacturer can suddenly need working capital because tariffs change its cash cycle. And a company that grows from C$25,000 of financing to C$250,000 can find itself proving the same business all over again.
Canada is already working on many of these problems. That's important. The opportunity isn't to replace banks, BDC or existing programs with one new solution.
It's to make the financing relationship itself work better as the SME changes.
Current business data can lower underwriting cost. Public guarantees can make smaller loans practical. Intellectual property can become easier to finance when valuation and recovery evidence improves. Consumer driven banking can help verified information travel. Specialist lenders can serve needs that large institutions aren't structured around. Growth equity can take over when debt stops being the right answer.
Put those pieces together and the financing process starts looking like a relationship that grows with the company (not disconnected and fragmented).
And for someone's sake, SMEs shouldn't have to become the wrong kind of business just to fit the available loan.
If a Canadian SME keeps proving itself through stronger revenue, better cash flow, customers and intellectual property, why should its financing relationship have to start over every time the business reaches a new stage?
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit www.ncfacanada.org
![]() | ![]() | ![]() |
|---|---|---|
![]() | ![]() | ![]() |
September 15, 2026 | NCFA Market Activity | Digital Banking And BaaS, Cross Border Payments And FX, Competition And Market Structure

On September 14, 2026, UK-based global payments company Wise launched a Chequing Account in Canada with no monthly fee, Interac e-Transfer support, Canadian account details, pre-authorized debits, debit-card access and multi-currency features. The launch takes Wise further into everyday Canadian financial activity while keeping the cross-border tools that built its original customer base.
The account is available to personal and business customers in Canada. Customers can hold more than 40 currencies, receive money using account details available across 22 currencies and send money to more than 70 countries. Wise converts currencies at the mid-market rate and charges a separate conversion fee that currently starts from 0.19%, depending on the currency and transaction.
Canadian customers can send up to C$25,000 to a supported Interac email address and receive up to C$25,000 per day through Interac Autodeposit. Wise doesn't charge its own fee to receive Autodeposit payments, and the September launch removed the Wise fee for sending CAD to an Interac alias and adding CAD through Interac. Incoming transfers that require a security question and manual acceptance aren't currently supported, and an email registered for Wise Autodeposit can't remain registered for Autodeposit at another financial institution.
Wise also provides Canadian institution, transit and account numbers for electronic deposits and withdrawals. Customers can receive pay, set up pre-authorized debits for recurring bills, spend through a physical or digital debit card and withdraw cash at ATMs. Wise currently charges no withdrawal fee on the first C$100 each month, then C$2.69 plus 2.69% on the amount above C$100, while an ATM operator can charge its own fee.
Group Spend lets customers create a shared balance for expenses such as household bills or trips. Wise's international features are still a key difference. Customers can hold CAD and dozens of other currencies in one account, convert between them and receive money using account details available in 22 currencies.
Wise Payments Canada Inc. is not a Canadian bank. It is registered with the Financial Transactions and Reports Analysis Centre of Canada as a Money Services Business under registration M15193392 and with the Bank of Canada as a payment service provider under the Retail Payment Activities Act. It also holds a Quebec money services business licence.
Wise keeps customer funds separate from its operating money under Canada's payment-safeguarding rules. For its Chequing Account, Wise says eligible deposits are held in trust at a Canada Deposit Insurance Corporation member institution with customers identified as beneficiaries. Eligible deposits can receive CDIC protection of up to the equivalent of C$100,000 per beneficiary if the member institution fails and the trust-disclosure requirements are satisfied; Wise itself is not a CDIC member.
Foreign-currency balances aren't automatically excluded because CDIC can cover eligible deposits in Canadian or foreign currency. Coverage still depends on the deposit meeting CDIC rules, and balances held for the same customer at the same member institution can be combined when insurance limits are calculated.
Wise also became a Payments Canada member in January 2026 after federal rule changes opened membership to regulated payment service providers. That gives Wise a formal role inside Canada's payments system and makes eligible PSP members able to seek participation in payment systems under the applicable rules. Membership doesn't automatically give Wise direct access to every Canadian payment rail.
Canadian consumers can already choose among traditional banks, digital banks and fintech accounts that cover much of the same daily activity. Wise competes with domestic payment functions and a deep multi-currency product, while using a regulated non-bank structure for the account itself.
Big Six banks: Traditional banks still combine chequing with lending, credit, branches, drafts and direct deposit-taking. RBC Day to Day Banking, for example, has a standard C$4 monthly fee and includes 12 debit transactions plus unlimited Interac e-Transfers. Wise removes the monthly fee and adds much deeper multi-currency functionality, but it doesn't replace the full range of services available through a bank.
Wealthsimple: Wealthsimple has expanded deeper into everyday banking with chequing, payments, direct deposit, cards and other daily money tools. Customer cash is held in trust with CDIC member institutions rather than by Wealthsimple as a bank. Wise has the stronger cross-border proposition through currency holding, foreign account details and international transfers.
KOHO: KOHO combines prepaid-card spending, Interac transfers, Autodeposit and bill payments, with customer funds held through a trust structure designed to qualify for CDIC protection. Its product is centred more heavily on Canadian spending, credit building, rewards and budgeting, while Wise puts international money management at the centre of the account.
EQ Bank: EQ Bank's Personal Account also has no monthly fee and includes unlimited Interac e-Transfers, bill payments, direct deposit and card access. The legal model is different because EQ Bank is a trade name of Equitable Bank, a federally regulated bank and CDIC member that accepts deposits directly. EQ already uses Wise for international transfers, making it both a competitor in everyday banking and a distribution partner for Wise's cross-border capability.
Neo Financial: Neo gained direct Interac e-Transfer access in April 2026 and offers digital chequing functions including Interac transfers, bill payments, pre-authorized debits and card spending. Its focus is more Canadian spending, credit and rewards, while Wise brings a much deeper international money layer.
Wise now covers many of the tasks that keep a chequing account central to a customer's financial life, while adding something most Canadian chequing products don't offer at the same depth: one account built around both domestic use and frequent cross-border money movement.
Canada's regulatory changes give non-bank providers more room to compete for that relationship. RPAA supervision applies operational-risk and safeguarding requirements to payment service providers, while Payments Canada membership brings qualifying fintechs closer to national payment systems. Consumer-driven banking could extend that competition further if customers gain easier ways to connect financial data and services across institutions.
Wise is also giving the launch a physical presence through a temporary pop-up at Toronto Eaton Centre on Level 1 from September 14 through October 11. Customers can register, get product help and participate in launch promotions there, but the location is a Wise promotional and service activation rather than a Canadian bank branch.
Wise can now handle many of the transactions Canadians associate with a primary chequing account while remaining a regulated non-bank provider. How much of the everyday banking relationship can fintechs win before customers care less about whether their main account comes from a bank?
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
![]() | ![]() | ![]() |
|---|---|---|
![]() | ![]() | ![]() |