Karsten Wenzlaff, Advisor
August 26th, 2025
Feb 4, 2026 | NCFA Expert Intelligence | AI Risk and Governance

On February 3 2026, Dentons published a Voice from the Market North American Legal AI report following the firm’s inaugural Legal AI Summit. The report captures data insights from legal, business, and operations leaders across sectors about how organizations are handling real world AI deployment, specifically where AI adoption is creating legal and governance risk before regulators provide clear framework.
The findings matter for fintech founders and operators because legal teams are often the first to see where risk accumulates, such as in contracts, vendor relationships, employee use, and product liability, long before the market or regulators respond.
Most organizations in the survey reported they are designing their own AI governance frameworks because universal regulations do not exist yet. That gap puts legal risk in the critical path for AI use inside financial products and services.
“We want to cover the basics, but we don’t want to stymie innovation or scare people away with too many ‘do nots.’”
This comment above is from a survey participant highlighting the tension leaders face: Smart governance is needed, but overly prescriptive rules can impede experimentation and execution. So it's a real operational conflict that stakeholders must resolve long before policy catches up.
The governance gaps in the report align with real risks fintechs already encounter:
Many fintechs are building AI capability faster than they are formalizing guardrails, which can expose firms to legal, operational, and compliance risk across functions where AI is integrated in workflows. Whether that's in credit decisions, document review, marketing, fraud monitoring, or customer support.
It also intersects with other areas NCFA has covered. For example, recent regulatory signals from the CSA–CIRO joint finfluencer guidance and the rise of stablecoin policy frameworks both show that Canada’s regulatory perimeter is tightening around behaviour and risk, not just product categories.
If legal risk surfaces first in AI contracts, vendor relationships, and internal use, where should fintechs build their earliest governance guardrails: in contracts, in internal policy, or in product design?
Regulation typically always lags innovation. Legal and governance frameworks are being created inside enterprises today because no universal rulebook exists. Fintech innovators and operators who anticipate these gaps and embed guardrails early will be better positioned to scale responsibly and avoid costly legal exposure down the road.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada’s Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Feb 2, 2026 | NCFA Fintech Market Activity | Payments and Regulation

On February 2 2026, XTM Inc said Everyday Payments had started the Retail Payment Activities Act compliance process for thousands of hospitality businesses across Canada.
The release tied the work to the Everyday platform that manages hospitality payout flows such as tip outs and shift-based earnings. It also linked the compliance path to the migration of the AnyDay Canadian hospitality solution into the newly formed Everyday Payments entity.
XTM said that on January 28 2026 it implemented additional risk mitigation measures to address legacy operational practices across the platform.
Marilyn Schaffer, CEO of XTM:
"While the RPAA transition has included challenges related to reconciliation and technology alignment, we welcome building from a place of discipline."
The release lists three specific changes:
First, it said it had implemented regulated trust accounts for each client with an expected completion window of 30 to 45 business days.
Second, it said it had moved from weekly to daily withdrawals to improve reconciliation, control, and visibility.
Third, it said it had added enhanced audit and review rights so business owners could independently assess account standing.
This is where RPAA stops being policy and starts being operations. Fund segregation, withdrawal cadence, and auditability now sit inside the day to day flow of money for hospitality workers and merchants.
Everyday Payments operates payout infrastructure used by restaurants, bars, hotels, and hospitality venues across Canada to distribute earned funds to workers and reconcile merchant balances. That scale is what makes these changes meaningful. When a platform supporting thousands of venues adjusts how funds are held, released, and reviewed, it foreshadows what other vertical payment operators will soon face as RPAA requirements mature.
The release also says RPAA's a system level baseline, requiring registration, operational risk management frameworks, safeguarding of end user funds, and incident reporting administered by the Bank of Canada. Remember RPAA registration opened on November 1 2024.
Gordon Reykdal, Executive Chairman, Everyday People Financial Corp, and Board Member, Everyday Payments:
“Applying under the RPAA to the newly formed Everyday Payments is a natural extension of how we operate our business. We welcome a clear and robust regulatory framework and believe it strengthens trust across the payments ecosystem, benefiting consumers, merchants, and partners alike.”
Daily withdrawals, regulated trust accounts, and merchant audit rights raise the operating bar. Which vertical payment platforms will treat that bar as a moat, and which will treat it as friction that slows growth?
RPAA compliance is now showing up inside real operational workflows that move money for frontline workers and merchants, not only inside financial institutions.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Jan 29, 2026 | NCFA Fintech Market Activity | Insurtech and Automation
Image: Freepik/rawpixel.com
On January 29 2026, Manulife Canada announced changes to its life insurance application process that allow eligible applicants to receive automated approvals in as little as two minutes.
The update combines a redesigned digital application with enhancements to Manulife’s AI driven underwriting engine, MAUDE. According to the release, the new workflow eliminates many manual steps that previously added days or weeks to approval timelines for straightforward policies.
Manulife reports that the updated process now supports instant decisions for a broader set of low risk applicants. In cases that still require review, the system routes applications more efficiently by pre screening risk factors before human involvement.
The operational impact is material. Life insurance underwriting traditionally relies on paper based forms, medical questionnaires, and extended back and forth with applicants. Compressing approvals to minutes reduces abandonment, shortens sales cycles, and lowers per policy acquisition costs.
The release also highlights that Manulife’s digital life insurance business has grown steadily as customers shift toward online purchasing. Faster approvals support higher conversion rates while reducing pressure on underwriting teams as volumes scale.
This is not a cosmetic change. Automated underwriting at this speed requires confidence in data quality, model governance, and exception handling. Errors scale as fast as efficiency. That makes oversight, auditability, and fallback paths just as important as speed.
Karen Cutler, Chief Underwriter, Manulife Canada:
"Since launching last fall, advisor adoption has been strong. By December, more than half of eligible cases – 58% had approvals processed automatically through MAUDE, a 56% increase from pre-launch. By combining smarter questions with advanced AI, we're delivering a faster, more intuitive experience – without compromising on quality or protection."
If two minute approvals become the baseline for simple policies, where do insurers deliberately slow the process to manage risk, trust, and regulatory expectations?
Manulife’s update shows how artificial intelligence in insurance has moved past pilots. The competitive gap now sits between firms that embed automation directly into core underwriting and those still layering digital tools on top of legacy processes.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer to peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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AI Risks | Jan 28, 2026

Image: Freepik
On January 27, 2026, a landmark trial begins in Los Angeles Superior Court that forces major tech companies to explain how their algorithms work. The defendants include Meta and YouTube, as both TikTok and Snap reached a settlement just before trial, leaving Meta and YouTube to proceed before a jury.
Hundreds of families, teens, and school districts accuse social media platforms of intentionally designing products that keep young people addicted. The scale is hard to ignore. The coordinated cases include roughly 1,600 plaintiffs, more than 350 families, and about 250 school districts.
The first trial focuses on a 19 year old identified as KGM and is expected to last six to eight weeks. It is the first of about 22 test cases that will guide how thousands of similar lawsuits proceed. A separate federal case involving more than 235 plaintiffs, including attorneys general from nearly three dozen U.S. states, is scheduled to begin in San Francisco in June 2026.
This isn't just a social media story. Courts are no longer looking only at what people post. They are looking 'under the hood' at how systems are built to see if and how algorithms are influencing behaviour at scale.
For years, technology companies leaned on Section 230 of the Communications Decency Act, passed in 1996 to avoid liability tied to online activity. That protection still exists for user generated content. What changes here is the focus. Judges are allowing these cases to proceed because the claims target design choices.
Plaintiffs argue that features like infinite scroll, video autoplay, notifications, and recommendation systems encourage compulsive use. In a November 2025 ruling, the judge ruled that jurors must examine platform design choices rather than focusing only on user generated content.
That opens the door to evidence most companies prefer to keep internal. Product research, feature testing, internal discussions, and decision making around engagement will now move into public view. The question's are simple and uncomfortable. Why did the system work this way?
The plaintiffs seek more than damages. They also ask the court to order changes to how the platforms operate, which could set safety rules for the whole industry. If courts agree that algorithm design causes harm, the impact reaches far beyond a single verdict.
Executives from the biggest platforms may testify, including leaders from Meta, YouTube, Instagram, and Snap. Plaintiffs openly compare their strategy to tobacco cases from the 1990s, where internal documents and sworn testimony changed how courts and the public viewed addiction.
Recent settlements highlight the pressure cooker. Snap settled shortly before trial in one lead case. TikTok settled hours before jury selection began. Financial terms stay confidential, but the timing confirms risks companies would prefer not to explain in court.
These trials are taking place at a time when algorithms do more than recommend content. They adapt, learn, and optimize constantly. Modern systems adjust in real time based on user behaviour. Reinforcement loops scale instantly.
In January 2026, Anthropic chief executive Dario Amodei warns that AI risks are arriving faster than governance can keep up. In a 19,000 word essay called, 'The Adolescence of Technology", he writes:
“Humanity is about to be handed almost unimaginable power, and it is deeply unclear whether our social, political, and technological systems possess the maturity to wield it.”
Courts are now peering into that gap. When rules lag and impact grows, litigation becomes a way to force transparency. Judges and juries start asking questions regulators have not yet answered.
Financial services already run on algorithms. Credit decisions, fraud detection, transaction monitoring, pricing, robo advice, and nudges all rely on systems that influence user behaviour. These lawsuits do not accuse fintechs of wrongdoing, but they can change how accountability works.
If courts see algorithm design as a product choice that predictably affects people, then how those systems are built really matters. Why a system pushes certain outcomes, what it favours, and where it slows users down can end up being questions for a judge or jury, not just a product team.
For founders and institutions, it's about building systems you can explain. Clear design goals, documented tradeoffs, and guardrails reduce exposure and build trust with users, partners, and regulators.
As plaintiffs’ attorney Matthew Bergman puts it, “The fact that a social media company is going to have to stand trial before a jury … is unprecedented.” Courts now ask companies to explain their design decisions in plain language, under oath, and in public. That expectation will not disappear. Innovation keeps moving fast. Accountability now moves with it.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Startups and Talent | Jan 28, 2026

On January 21, 2026, CTV News reported that a fintech startup built in Canada, Internet Backyard, reached an approx. valuation of $35 million in Canada but ended up relocating to the United States. The story drew attention because the venture succeeded here but still chose to leave after proving product market fit.
The founders included a recently graduated international student from Vietnam and her co-founder from Brazil.
The founders built the product in Canada, validated demand, hired talent, and reached scale. After that proof point, they made the decision to move the business south.
The founders cited two main reasons for leaving: access to growth capital and visa limitations. Those challenges aren't unique and reflect structural gaps that continue to impact where ambitious companies choose to grow.
While Canada's become a strong place to attract global founders, students, and early stage builders. The challenge emerges later, when companies move from validation to rapid expansion and require larger capital rounds, senior leadership mobility, and operational certainty. In those moments, founders tend to optimize for speed and certainty rather than geography.
Canada’s venture capital environment continues to constrain companies at the growth stage. According to data cited by RBCx, Canadian venture capital firms raised just over $2 billion in new capital in 2025. That level sits well below longer term averages and reflects a market dominated by a small number of large funds.
The same data shows that emerging fund managers raise only about $249 million of that total. The top five funds account for roughly 83% of all capital raised, concentrating decision making power among a small group of investors. This concentration reduces the number of domestic lead investors capable of supporting large follow on rounds. For founders approaching Series B or later, this structure often results in slower fundraising cycles, fewer competitive term sheets, and increased pressure to secure capital outside Canada.
Fundraising constraints also impact capital allocation. Through the first nine months of 2025, total venture capital investment in Canadian companies reached approximately $4.9 billion across 386 deals, compared with about $8.6 billion invested across all of 2024, based on aggregated industry reporting referenced by RBCx.
The conditions make capital availability less predictable at the exact moment companies need speed and certainty. When companies are ready to scale, relocation is increasingly becoming a rational operational decision based on their confidence in the domestic ecosystem, not a reflection of founder loyalty.
Capital isn't the only factor. Immigration and founder mobility also impact the decision where founders choose to scale.
Canada’s Start Up Visa program aims to attract global entrepreneurs and support company building inside Canada. In practice, the program faces processing delays and capacity strain. The federal government now applies application caps and limits new intake while it works toward program changes expected to take effect in 2026, according to Immigration, Refugees and Citizenship Canada.
For founders already operating a growing company, these conditions create uncertainty. Delays and intake limits complicate executive mobility, cross border hiring, and decisions about where senior leadership can legally and reliably operate.
By comparison, the United States offers more established founder and talent pathways, including O-1 and H-1B visas, that companies can pursue once growth accelerates. For teams making time sensitive scaling decisions, visa predictability can be a competitive advantage. Having said that, the US administration has introduced new fees which could adversely affect the program.
When companies leave after proving traction, Canada loses future job creation, downstream investment, and the chance to build repeat founders who recycle experience and capital into the next generation of startups.
The solution is to close the gap between early success and long term scale (reducing top founder frictions). It requires coordinated progress on growth capital availability, immigration execution, and speed of decision making. Until those pieces align, Canada will continue to function as a strong launch environment but a weaker destination for companies once they reach global scale.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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