Karsten Wenzlaff, Advisor
August 26th, 2025
Mar 19, 2026 | NCFA Feature | AI Finance Policy

On Jan 27 2026, the UK Financial Conduct Authority launched the Mills Review into the long term impact of AI on retail financial services to examine how AI could reshape consumers, firms, markets, and regulation through to 2030. NCFA flagged the review earlier in NCFA Weekly Fintech Intelligence Jan 24-30, 2026.
On Mar 4 2026, Innovate Finance submitted its response to the Mills Review, setting out where the UK fintech industry believes deployment will stall unless policy and infrastructure move faster. The paper cites Bank of England and FCA data showing 75% of firms now use AI, up from 58% in 2022. The issue is no longer whether AI adoption will happen. It is what still blocks firms from using AI inside live financial workflows at scale.
AI is clearly evolving from chatbot assistance to execution at scale. The submission describes AI agentic systems that can act on behalf of users. One example is an AI bot that handles everything from comparing mortgage deals to submitting the application and coordinating with conveyancers under user permission.
The value is no longer only in the model itself (ie. speed, quality, cost, expertise), but rather the full operational chain from customer permission to data access to execution to payment. That's why industry is focused on a stacked layer of tech solutions from Open Finance and Digital ID to payment access and rulebook friction to ensure AI can fully complete financial tasks.
The same logic applies to industry concerns over gatekeepers. As AI agents begin to initiate and route transactions, control moves to the layer that connects the agent to the payment method and the financial product. If that layer becomes concentrated, a small number of providers can influence access, routing, and competition.
The response uses real commercial examples and market data, highlighting that AI in finance is already underwriting, trading, core banking, and compliance.
The next phase isn't whether or not firms can build AI tools. It is whether regulation and infrastructure will allow them to use those tools in broader customer and transaction flows.
The stronger points made is that AI in finance won't scale on model quality alone. It will however scale on the stack around the model. That means smart data, Open Finance, Digital ID, fraud data sharing, wallet infrastructure, and payment access. Without those layers, AI stays stuck in narrow support roles. With them, it can move into lending, advice, payments, and automated execution.
That is why the response is more useful than another generic values and ethics based AI policy statement. It identifies where deployment slows, where control could become concentrated, and what has to move together if the UK wants AI to scale significantly inside financial services.
Canada is also building its next AI strategy. The federal government launched an AI Strategy Task Force in September 2025 as part of a 30 day national sprint, and later said it heard from more than 11,000 Canadians and 28 task force members. The Canadian process is broad. It is focused on national AI leadership, trust, safety, adoption, and public interest.
That broad approach is already raising execution questions. NCFA covered this earlier in its analysis of Canada’s AI strategy and capital flight risk, which argued that deployment, investment, and commercialization need clearer direction.
The UK industry response to the Mills Review is more targeted. It focuses on what is blocking AI deployment inside financial services today. Open Finance, Digital ID, payment access, wallets, third party model assurance, and rulebook friction sit at the center of that response.
Canada is still discussing the national direction of AI while UK fintech industry is already laying out what has to change for AI to work inside live financial workflows. The lesson for Canada is straightforward. AI policy cannot move on its own. Open Finance, Digital ID, wallet policy, payments modernization, and data access frameworks need to move with it or adoption in regulated finance will stay limited.
There is also a market structure lesson. If agent led payments grow, whoever controls the interface between the agent, the wallet, and the payment rail can control distribution. Policymakers who want competition and innovation to hold need to keep that layer open.
The industry response to the Mills Review is not just a call for clearer AI rules. It argues that the next barrier sits outside the model. Data access, identity, payments, and regulatory clarity now decide whether AI in finance stays at the support layer or moves into execution. The firms and jurisdictions that solve those bottlenecks will have the advantage.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Mar 17, 2026 | NCFA Market Insight | AI And Operating Model Reset

On Mar 16 2026, reports that Meta may cut 20% or more of its workforce alongside plans for up to $135 billion in AI related capital spending point to an emerging pattern in how large technology firms operate in the era of AI. Companies are increasing AI investment while reducing headcount and restructuring teams to improve efficiency. Multiple large firms now follow the same pattern.
The sequence is becoming consistent across large technology and fintech firms, and the playbook is as follows.
Increase AI and infrastructure spend.
Reduce or flatten headcount.
Reassign work to automation.
Improve margins and operating leverage.
Rinse and repeat as necessary
Markets reward this because cost discipline becomes visible.
Meta is not alone.
While expanding AI infrastructure, Amazon has cut several hundred roles across AWS and other units.
Google cut hundreds of roles across Assistant, hardware, and engineering teams as it reallocates resources toward AI priorities.
Microsoft cut about 3% of its workforce while continuing to increase AI investment across cloud and enterprise products.
Dominoes? AI spending rises while workforce structures tighten around a new cost model.
And last month, fintech showed the same logic.
Block cut more than 4000 roles in an AI led cost reset while repositioning around automation and efficiency. Investors now expect fintech firms to translate AI into margin improvement, not just new features.
Payments, lending, and financial operations are structured workflows, which makes them easier to redesign around automation.
Fewer headlines at scale but the playbook is apparent.
Shopify requires teams to justify hiring against AI capability. Teams must show AI cannot do the work before adding people.
The new operating model mirrors fewer hires, higher output per employee, and clearer cost control.
The immediate impact of AI is not revenue growth. It is cost structure.
AI increases capital spending while reducing labour intensity, which alters operating leverage across digital businesses.
In fintech, this shows up as:
* automated fraud detection replacing manual review
* automated underwriting reducing analyst workload
* AI support systems replacing large service teams
The cost per decision falls. That is the first advantage.
This pattern will likely not stop at just large tech firms.
Public fintech and payments companies are now under similar pressure to show that AI improves efficiency.
Firms with large cost bases and heavy reliance on manual processes are the most exposed. That includes payments platforms, neobanks, and global processors where margins depend on operational scale.
Companies such as PayPal, Adyen, and other listed payment firms face imminent change. Investors will look for evidence that AI reduces cost per transaction, improves fraud outcomes, and increases operating leverage.
The question is no longer whether these firms use AI. It is whether AI measurably improves their cost structure.
Meta contemplating mass job cuts at scale further highlight a clear cost reset that's defining how digital businesses operate. Amazon, Google, and Microsoft reinforce the pattern. Block shows how it applies in fintech. Shopify demonstrates how it's taking up mental space and decisioning in Canada.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Mar 17, 2026 | NCFA Fintech Market Activity | AI Infrastructure And Capital Markets

On Mar 16 2026, Nvidia CEO Jensen Huang delivered an opening keynote at GTC (GPU Technology Conference in San Jose, California) raising the company’s data center revenue outlook to $1 trillion for 2025 through 2027, up from a prior $500 billion estimate. The revision reflects accelerating demand for AI infrastructure as the industry moves from model training into continuous inference at scale.
This is not just a bigger number. It also points to where value will accumulate in AI and essentially who will pay for it.
The industry is moving past model training into continuous inference, so everything picks up from here. Growth isn't in experimentation alone, it's in scaling production.
Inference is not a one time cost. It runs every time a model answers a question, scores a transaction, flags fraud, or generates a recommendation. It scales with usage, not development.
Nvidia’s roadmap, including Blackwell and next generation systems, targets that reality.
For fintech, it directly relies on AI for its operating model.
AI driven underwriting, fraud detection, support agents, and personalization are no longer batch processes. They run live, at scale, on every user interaction.
That means:
* compute becomes a recurring cost tied to usage
* margins depend on inference efficiency, not just acquisition
* product design starts to include cost per decision, not just conversion
These operational costs represent a structural shift. It's not a one and done feature upgrade.
A $1 trillion infrastructure market doesn't stay fragmented.
It concentrates.
Compute, models, and distribution stack together. The firms that control inference capacity influence pricing, latency, and access.
Fintech doesn't compete with Nvidia directly. But it builds on top of the stack Nvidia helps define.
That creates a dependency layer many firms have not priced in yet.
The new forecast raises expectations across the market.
Capital now asks harder questions:
* where does AI revenue actually show up
* who captures margin versus who absorbs cost
* which use cases justify continuous compute spend
This pressure is already visible across public tech names. Strong AI narratives no longer carry valuations on their own. Unit economics are key yet again.
This flows straight into checkout, risk, and customer experience.
Payments firms, neobanks, and platforms are all moving toward:
* real time fraud scoring
* dynamic pricing and routing
* AI driven support and engagement
Those features increase conversion and reduce risk. But they also increase compute intensity per transaction.
That creates a new tradeoff: better decisions versus higher cost per interaction.
Firms that optimize that balance get it right for now. Others compress margins without realizing it.
AI is a capability And cost layer.
Fintechs and financial institutions should consider to:
* design products with inference cost in mind from day one
* choose infrastructure partners strategically, not just technically
* focus on high value decisions where AI materially improves outcomes
The risk of course is adding AI features that increase cost faster than revenue.
If AI infrastructure becomes a $1 trillion market, fintech’s advantage won't come from using AI first. It will come from using it efficiently.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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Mar 10, 2026 | NCFA Market Activity | Alternative Finance And Consumer Lending

On March 10 2026, Canadaian non bank, non prime consumer lender goeasy Ltd. released a financial and operational update ahead of its fourth quarter earnings report and said it expects about $178M in incremental charge offs tied mainly to its LendCare business. The company said total net charge offs for the quarter rise to about $331M and its allowance for credit losses increases by about $86M. goeasy share price tanked over 40% on the news.
The disclosure was significant enough that CIRO imposed a temporary trading halt pending the news release.
goeasy said its full year 2025 net charge off rate is about 12.9% and now expects that figure to rise into the mid teens in 2026 before improving in 2027. The company also warned the deterioration could create pressure under certain financing covenants and said it has entered into an accommodation agreement with lenders while negotiating amendments to its credit facilities.
goeasy withdrew its previously issued fourth quarter 2025 outlook and its three year forecast while management reassesses portfolio performance and the impact on the business. The company also said it will suspend its dividend and halt share buybacks under its normal course issuer bid in order to preserve capital while it works through higher losses and funding discussions.
Although this is a specific company event, the implications are beyond one issuer. goeasy is one of the most visible publicly listed companies in Canada’s alternative lending market, and developments at a large lender often influence how investors, warehouse lenders, and institutional funding partners view risk across the wider non bank consumer credit sector.
When a lender withdraws forecasts, increases loss reserves, and begins negotiating covenant relief, the market typically responds swiftly. Funding partners may tighten terms, demand more protection, or become more selective about similar credit exposures. It doesn't mean every lender faces the same situation, but it makes investors and new capital cautious.
For Canadian fintech lenders and point of sale financing platforms, it means a tighter credit cycle that will impact underwriting discipline, funding flexibility, and covenant headroom as much as origination growth. Companies that rely on institutional funding or structured facilities need clear visibility into portfolio performance and the ability to react quickly if delinquencies or losses begin to rise.
This update does not change financial infrastructure or market rules on its own, but it does highlight how quickly stress in non prime consumer lending can influence investor sentiment and capital availability across the sector.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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March 9, 2027

Image: Freepik/ArthurHidden
Susanne Klatten is the heiress to the BMW car company and the richest woman in Germany. In 2026, Bloomberg estimated her fortune at $31.3 billion.
She is one of the ten richest women in the world. Klattens owns 19.2% of BMW shares and heads the company's supervisory board. However, she is not only the owner of the family fortune, but also actively participates in the development of the business, which earns billions annually.
Her path is not the story of a businesswoman who built a huge fortune from scratch, but an example of how the responsibility and dedication of an heiress helps the business of several generations of a family to develop and grow.
Susanne Klatten was born in 1962 in Bad Homburg, Germany. Her father is German billionaire and industrialist Herbert Krupp, who saved the German car company BMW from bankruptcy in the 1960s and made it profitable again.
The Quandt family began building their wealth at the end of the 19th century. At that time, the head of the family, Emil, created a thriving textile company. His son, Günther, took over the company before World War I and, having made his fortune supplying uniforms to the German army, began engaging in mergers and acquisitions. He acquired the battery manufacturer Varta, as well as shares in BMW and Daimler-Benz.
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The Quandt family has two golden rules: the family business must constantly expand, and control over it must always remain in the hands of family members. From childhood, Klatt was raised and educated with the idea that one day she would have to manage the family assets.
After earning a degree in business finance, the young Klatt honed her skills at the Young&Rubicam advertising agency in Frankfurt, where she interned from 1981 to 1983. She then continued her education, studying marketing and management at Buckingham University and earning an MBA from the IMD business school in Lausanne, Switzerland.
After her studies, Klattten worked at Dresdner Bank, the Munich branch of the consulting firm McKinsey, and Bankhaus Reuschel & Co.
In 1982, Klatt's father, Herbert Quandt, died, leaving his daughter 12.5% of BMW shares and 50.1% of shares in the chemical and pharmaceutical company Altana AG.
Under Klatt's leadership, Altana AG reached a new level and demonstrated significant growth. It entered the list of the 30 largest pharmaceutical companies in Germany. Experts praised Clatten's contribution and called her strategy for developing Altana AG effective.
In 2006, Altana AG sold its pharmaceutical business to Nycomed for €4.5 billion. This amount was paid to shareholders as dividends, and the company continued to specialise in the production of speciality chemical products.
In 2009, Klatt became the sole owner of Altana AG by buying out the remaining shares. She became deputy chair of the board with an annual turnover of just over $2.5 billion.
In 1987, Klatt began working at BMW and, after ten years with the company, joined the BMW Supervisory Board in 1997 alongside her younger brother Stefan Quandt. She played a decisive role in implementing an appropriate risk management system at BMW and was responsible for regular reporting to the Supervisory Board and representing BMW's external interests.
The National Crowdfunding & Fintech Association (NCFA Canada) is a financial innovation ecosystem that provides education, market intelligence, industry stewardship, networking and funding opportunities and services to thousands of community members and works closely with industry, government, partners and affiliates to create a vibrant and innovative fintech and funding industry in Canada. Decentralized and distributed, NCFA is engaged with global stakeholders and helps incubate projects and investment in fintech, alternative finance, crowdfunding, peer-to-peer finance, payments, digital assets and tokens, artificial intelligence, blockchain, cryptocurrency, regtech, and insurtech sectors. Join Canada's Fintech & Funding Community today FREE! Or become a contributing member and get perks. For more information, please visit: www.ncfacanada.org
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